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Car Pros KIA Tacoma

Tacoma, WA

4.8
609 Reviews

7230 S Tacoma Way

Tacoma, WA

98409

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609 Reviews of Car Pros KIA Tacoma

February 05, 2025

I feel valued every time I come to this dealership to service my car. They treat me and my vehicle with care and respect. Best car service center and dealership! More

by Bendi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Hererra
Feb 21, 2025 -

Car Pros KIA Tacoma responded

Hello Bendi, we appreciate your 5-star review of Car Pros Kia Tacoma! We're thrilled to hear that you feel valued and well taken care of every time you visit. Thanks for choosing Car Pros for your service, we look forward to working with you again!

February 02, 2025

We love the new EV6. Marvin, Shane and Chase did their best to make sure we were satisfied with the final model we chose. Since we're in our late 70's and 80's, we're c More

by TimstrMus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
as in above comment
Feb 21, 2025 -

Car Pros KIA Tacoma responded

Hello, thanks for sharing your review of us here at Car Pros Kia Tacoma. We're so happy to hear that you love your new EV6 and that Marvin, Shane, and Chase took great care of you throughout the process. If you ever have any questions while exploring your EV6, don’t hesitate to reach out—we’re always happy to help. Enjoy every mile of your new ride!

January 18, 2025

Warm friendly employees always looking to help you get into the best vehicle they can. Great prices and very helpful! More

by Jtipps
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phu-Duc nNyugen, Hussein Asfour
Feb 03, 2025 -

Car Pros KIA Tacoma responded

Hello there, we appreciate you sharing your 5-star review of Car Pros Kia Tacoma! We're thrilled to hear that our team was warm, friendly, and dedicated to helping you find the best vehicle. Your satisfaction is our priority, and we truly appreciate your support. Enjoy your new car, and let us know if we can assist you in the future!

January 10, 2025

Sales staff was friendly, service staff-not. Several repair items were missed by the "extensive safety check" your vehicles supposedly go through. One issue the salesman attempted to fix, las More

by fraudconsulting
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt
Feb 03, 2025 -

Car Pros KIA Tacoma responded

Hello, we are rather disappointed to read your review of us here at Car Pros Kia Tacoma. We're sorry to hear that your experience with our service staff did not meet your expectations. We’d appreciate the opportunity to address these concerns and ensure your vehicle meets the highest standards. Please feel free to reach out to our Service Manager Frankie directly so we can assist you further. Thank you. Frankie | frankie@carpros.com

January 09, 2025

Finally got a vehicle washing along with scheduled oil change. Car wash vouchers we've received in the past did not work at the car wash. More

by Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfonso Mora
Feb 03, 2025 -

Car Pros KIA Tacoma responded

Hello, thank you for this 5-star review of Car Pros Kia Tacoma. We're glad to hear that you finally received a vehicle wash along with your scheduled oil change. We apologize for any past issues with the car wash vouchers and appreciate you bringing this to our attention. If you experience any further concerns, please feel free to reach out—we want to ensure you receive the best service possible. Safe driving! Frankie | frankie@carpros.com

January 08, 2025

I have Had a wonderful experience with of Tacoma. This is my 2nd new car from this location. Dylan was our salesman, from the minute we walked in we felt respected. Dylan asked us question abo More

by Katie-Larson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan in sales and Tierra in finance
Jan 15, 2025 -

Car Pros KIA Tacoma responded

Hello Katie, we appreciate you sharing your 5-star review with Car Pros Kia Tacoma! We're glad Dylan made your car-buying journey enjoyable and pressure-free. It’s great to know he took the time to understand your needs and helped you find the perfect car! Enjoy your new ride, and don’t hesitate to reach out if you need anything in the future!

December 28, 2024

Asked for a 16,000 mile service on my Telluride and did not receive what is recommended. Was told that a 15,000 mile service was the same thing. It is not. Also paid for a service that was not recommended More

by cispusvalley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Edward Ryle
Jan 15, 2025 -

Car Pros KIA Tacoma responded

Hello, we are very concerned to see your review of us here at Car Pros Kia Tacoma. We’re sorry to hear about the confusion regarding your service. Your concerns are important to us, and we want to ensure you receive the correct and recommended maintenance for your vehicle. Please reach out to our service manager directly so we can review this matter, address any discrepancies, and make things right. Frankie | frankie@carpros.com

December 19, 2024

Excellent service. Great salesmen. Will definitely recommend to others. Love the car and the dealership. More

by Davidfmelvin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James kim, Makiah Moore
Jan 15, 2025 -

Car Pros KIA Tacoma responded

Hi there, thank you so much for sharing your 5-star review of Car Pros Kia Tacoma. We're happy to hear you had an excellent experience and love your new car! Thanks for choosing Car Pros, we hope you enjoy for many miles ahead!

December 15, 2024

Recently bought Kia Sportage hybrid Casper and everyone did a great job with my helping me with my purchase of my new car Thank you again More

by kendradenise
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Autumn Ammar , Marcus Freeman
Jan 15, 2025 -

Car Pros KIA Tacoma responded

Hello there, thank you for the 5-star review of Car Pros Kia Tacoma! Congratulations on your new Kia Sportage Hybrid! We're so glad to hear that Casper and the team provided great service and helped make your purchase smooth. If you ever need anything, we’re here for you. Enjoy your new ride!

December 14, 2024

Tacoma. I worked with salesperson Autumn Siers, and she was excellent. Almost all of my communication with the dealership leading up to the lease signing too More

by signejane
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Autumn Siers
Jan 15, 2025 -

Car Pros KIA Tacoma responded

Hello! Thanks for the 5-star review of Car Pros Kia Tacoma! We’re thrilled to hear that Autumn provided such excellent service! We apologize for the minor hiccup with the deal, and we’re glad it was resolved in the end to your satisfaction. Your patience during the process is greatly appreciated. Congratulations on your new EV, and thank you for recommending Autumn—she’s a valued member of our team! If there’s anything else we can assist with, don’t hesitate to reach out.