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Car Pros Kia Huntington Beach
Huntington Beach, CA
315 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 315 reviews
May 02, 2024
Ivan Cervantes our sales person was the best part of my car buying experience. He answered all my questions in a timely manner and in a way that made everything easy to understand. car buying experience. He answered all my questions in a timely manner and in a way that made everything easy to understand. More
by littlelulu41788
Employees Worked With
Ivan Cervantes , Bao Tran, Alfonso Mora
Helpful May 01, 2024
Service mgr. Danny, and writers Jose and Manny are outstanding. Can't recommend this facility enough. This shop gets it: be honest and completely customer-drive Danny, and writers Jose and Manny are outstanding. Can't recommend this facility enough. This shop gets it: be honest and completely customer-driven. That generates repeat business, not treating your customers as cash cows. I didn't purchase the car here and left my original dealership after being jerked around one too many times. I've owned and factory serviced a lot of cars, and over the decades have worked with outstanding professional dealer factory service facilities. Thankfully this shop is no different. Last summer they won me over when Jose and associates deftly handled a major warranty repair, the one the previous dealer fumbled. This shop has earned all of my future Kia service business. If you're looking for a professional, customer-driven Kia service center, this is it. More
by James T.
Employees Worked With
Manny
April 29, 2024
Highly recommend! During the whole process Christian was very patient and attentive. Very happy with my 2024 kia Niro During the whole process Christian was very patient and attentive. Very happy with my 2024 kia Niro More
by barbaramiranda
Employees Worked With
Christian Avila, Bao Tran, Alfonso Mora
April 28, 2024
This was my first Kia service experience and it went great. Manny took my info and was very upbeat and friendly. My car was serviced and ready within the timeline given. great. Manny took my info and was very upbeat and friendly. My car was serviced and ready within the timeline given. More
by katc1953
Employees Worked With
Manny, Alfonso Mora
April 23, 2024
Excellent service. Took care of the trunk latch and another recall notice at the same time. Great cooperation with Enterprise for a rental. Took care of the trunk latch and another recall notice at the same time. Great cooperation with Enterprise for a rental. More
by jcavalli
Employees Worked With
Adrian
April 20, 2024
Great service! We searched many dealerships before purchasing our EV9. Kia Huntington Beach was the winner for the deal. They went down almost $400 per month from o We searched many dealerships before purchasing our EV9. Kia Huntington Beach was the winner for the deal. They went down almost $400 per month from one of the quotes we received. They had all the paperwork ready for us to sign at 8pm on Sunday night. Even being late, they even were showing us all about the car late on Sunday on the parking lot after the deal was closed. More
by Gabicampbell
Employees Worked With
Ali and Mauricio , Bao Tran, Alfonso Mora
April 09, 2024
I am extremely happy with my vehicle, no complaints there. What I am extremely disappointed in is the fact that my sales guy Ivan Cervantes knew I was gonna buy my car and yet still decided to sneak in there. What I am extremely disappointed in is the fact that my sales guy Ivan Cervantes knew I was gonna buy my car and yet still decided to sneak in bogus charges. $1495 for surface protection? Not once did he ever talk to me or my husband regarding this optional charge. We visited the dealer with my one year old and it was extremely busy, so he kept pressuring us to agree on the deal to make sure we didn’t spend hours at the dealer. My fault for falling for it and not checking the deal throughly. I wouldn’t be so upset if at least I knew they actually added surface protection to my vehicle, but they literally washed it in minutes and handed us the keys. I have texted Ivan and his manager and have not received any answers. I even filled out their review asking for feedback and no one has reached out to me. I can’t believe they promise no upselling and yet they just charge you for things you never asked. Disappointing to say the least. $1495 is not a small amount and I can’t help but to feel completely scammed. More
by Amaness
Employees Worked With
Ivan Cervantez, Mario Reyes
