Car Pros Kia Huntington Beach

Excellent service. Took care of the trunk latch and another recall notice at the same time. Great cooperation with Enterprise for a rental. Took care of the trunk latch and another recall notice at the same time. Great cooperation with Enterprise for a rental. More

Great service! We searched many dealerships before purchasing our EV9. Kia Huntington Beach was the winner for the deal. They went down almost $400 per month from o We searched many dealerships before purchasing our EV9. Kia Huntington Beach was the winner for the deal. They went down almost $400 per month from one of the quotes we received. They had all the paperwork ready for us to sign at 8pm on Sunday night. Even being late, they even were showing us all about the car late on Sunday on the parking lot after the deal was closed. More

Dealership is close to my home and easily accessible which makes it easy for service. which makes it easy for service. More

The team was very helpful and informational about my service for this visit and future visit. service for this visit and future visit. More

Customer service was great! Manny at the service desk was awesome! Will definitely be bringing my car back. Manny at the service desk was awesome! Will definitely be bringing my car back. More

I am extremely happy with my vehicle, no complaints there. What I am extremely disappointed in is the fact that my sales guy Ivan Cervantes knew I was gonna buy my car and yet still decided to sneak in there. What I am extremely disappointed in is the fact that my sales guy Ivan Cervantes knew I was gonna buy my car and yet still decided to sneak in bogus charges. $1495 for surface protection? Not once did he ever talk to me or my husband regarding this optional charge. We visited the dealer with my one year old and it was extremely busy, so he kept pressuring us to agree on the deal to make sure we didn’t spend hours at the dealer. My fault for falling for it and not checking the deal throughly. I wouldn’t be so upset if at least I knew they actually added surface protection to my vehicle, but they literally washed it in minutes and handed us the keys. I have texted Ivan and his manager and have not received any answers. I even filled out their review asking for feedback and no one has reached out to me. I can’t believe they promise no upselling and yet they just charge you for things you never asked. Disappointing to say the least. $1495 is not a small amount and I can’t help but to feel completely scammed. More

Great service. Great mechanics and convenient location. All my Kia’s will go here from now on Great mechanics and convenient location. All my Kia’s will go here from now on More

This is our second Car Pros Huntington Beach purchase. Easy transactions. Great service from this dealership. Easy transactions. Great service from this dealership. More

They deserve a negative star. They say and do anything to sell. Unprofessional, incompetent, misleading, and not customer focus. The documentation was a mess, misleading and incor They say and do anything to sell. Unprofessional, incompetent, misleading, and not customer focus. The documentation was a mess, misleading and incorrect. I regretted ever dealing with them. Even there upper management did not intervene when I complained. They don’t return call, email nor text messages to resolve problems they created. More