Car Pros Kia Renton

Excellent customer service; service value questionable Geneva checked me in and she is delightful, very friendly and professional. Overall, my service appointment was a little more than an hour, which is w Geneva checked me in and she is delightful, very friendly and professional. Overall, my service appointment was a little more than an hour, which is what I anticipated. The one thing that wasn't clear on the paperwork was whether or not my cabin filter was replaced or not. Also, the rear windshield wiper blade needs replacing but you were out of stock, and it was recommended that I not replace it because it was still working well, which it definitely isn't at this point (it's two years old). More

Fast Oil Change I was surprised with how fast my car was finished. By the time I walked over to Walmart and browsed for a bit and walked back my oil was changed. I ju I was surprised with how fast my car was finished. By the time I walked over to Walmart and browsed for a bit and walked back my oil was changed. I just signed my receipt and drove off! Thanks for your hard work! More

Great customer service support Our experience was wonderful! With the open mindness and willingness to listen to our needs, is what stands out most in my memory. Great job! To the w Our experience was wonderful! With the open mindness and willingness to listen to our needs, is what stands out most in my memory. Great job! To the whole team at Renton Kia Car pros. Thanks Ron J. More

New Car Michelle is the best! She's attentive, caring, sweet, and very professional! It was a very lovely experience! I'd recommend this dealership to everyon Michelle is the best! She's attentive, caring, sweet, and very professional! It was a very lovely experience! I'd recommend this dealership to everyone! More

Speechless My husband and I went in, already having made prior arrangements to buy a 2017 Optima, informed them of our credit scores, informed them of our income My husband and I went in, already having made prior arrangements to buy a 2017 Optima, informed them of our credit scores, informed them of our income, was told that we could get the car of our liking for $279 a month, only to spend four hours doing paperwork declaring the our credit scores were lower than we had stated from the loan officer regarding our house. Long story short, we ended up getting a 2016 KIA Forte, beautiful car. Not only did it not have anti freeze in it, but the windshield wiper fluid was completely empty as well. Only to be called, not once but twice regarding our income, and asking that we pay more than the $359 a month (even though it started off as being less than $300 a month). As it stands right now, we are still in the negotiating phase, not even sure where our credit scores are today, while being called while I'm at work, not once but twice to be upset about a deal that was made and signed two weeks ago. This has put my other two jobs in jeopardy with UBER and LYFT as well. I am far from happy at this point and time and am currently thinking about returning this car and taking my buisness elsewhere, after I get my refund of what it is that I did give, along with my paycheck come this time tomorrow. 11-9-2016 Leslie Braggs More

The most awesome dealer is here that I haven't ever met. Since I have had financial issue, I was careful to visit dealer shops. A few dealers are aggressive and even they don't want to listen! However, my mi Since I have had financial issue, I was careful to visit dealer shops. A few dealers are aggressive and even they don't want to listen! However, my mind is totally changed after I met Bryan. He is so nice and kind. I am so pleased to meet him,and I eventually get a New car. I recommend this dealershop. More

Repeat Customer Honestly, they bent over backwards to enable me to get the car I wanted. I was so happy with the service, I went back when it was time to trade in aga Honestly, they bent over backwards to enable me to get the car I wanted. I was so happy with the service, I went back when it was time to trade in again. I will continue to be a repeat customer! More

way overpaid wound up paying over $15,000.00 for a used 2013 KIA Rio ...found out that I way overpaid for this car after further reasearch wound up paying over $15,000.00 for a used 2013 KIA Rio ...found out that I way overpaid for this car after further reasearch More

A pleasant experience I have always hated purchasing cars. Playing stupid games in an office for hours has never appealed to me. What a difference at Kia of Renton! Samw I have always hated purchasing cars. Playing stupid games in an office for hours has never appealed to me. What a difference at Kia of Renton! Samwise Sorter listened to me and responded to my wishes and needs. I purchased my 2016 Sorento and left feeling good about the experience. My girlfriend found an excellent 2015 Optima and they helped her make an equally good purchase experience. Jeremy, the F&I guy, gave helpful advice and totally professional service, the same as Samwise. I recommend these people and this dealership to anyone who is in the market for a vehicle. They truly are "Pros". More

Awesome experience My wife and I came in to just shop around for a "new" car. Our sales rep, Joe Miller, was very friendly and not pushy. He made sure that we got what w My wife and I came in to just shop around for a "new" car. Our sales rep, Joe Miller, was very friendly and not pushy. He made sure that we got what we were looking for and that we were happy at the end of the experience. I'd recommend others to come here and we'd come back for our next purchase. More