Car Vault
Waldorf, MD
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Rude salesmen. . Was looking into a vehicle that I was interested in purchasing. Did my research on the vehicle and sent a low-ball offer expecting a counter offer b . Was looking into a vehicle that I was interested in purchasing. Did my research on the vehicle and sent a low-ball offer expecting a counter offer but instead received the following response. "Unfortunately, our conversation probably ends there. We're not interested in your offer, good luck with your search!" Thought that that was quite a rude response but upon reading the reviews for this particular dealership I found that I was not alone... I would definitely not recommend buying from this unprofessional dealership. Update: I just received an email from the general manager of this dealership stating the following: MR ********** YOU LEFT US A REVIEW AFTER YOU SENT US A LOW BALL OFFER THIS IS NOT FAIR HOW YOU ACCUSE US OF MONEY LAUNDRY FROM FORIEGN COUNTRY SEEMS LIKE YOU ARE A TROLL AND A RACIST.. PLEASE REMOVE YOUR REVIEW WE WILL CONTACT OUR LAWYER WE DO HAVE YOUR FULL INFORMATION WE WILL GIVE YOU BY END OF BUSINESS TO MAKE YOUR DECISION!! side note on his email: you forgot to mention that you have an "F" rating with the Better Business Bureau. Google "Automotive Finance Corporation v. Zamani" for more information on the General manager of this dealership. More
What a wonderful, classy experience! I’d been searching online for a specific car when I ran across Carvault. We stopped in the following day, and we were paired with Hash. He was sup I’d been searching online for a specific car when I ran across Carvault. We stopped in the following day, and we were paired with Hash. He was super attentive, kind and made us feel very welcome!! This guy KNOWS customer service. Hash brought great humor and ease to what can sometimes be a stressful situation and was helpful in getting us on our way. Car shopping/buying is not my idea of fun (lol)! We highly recommend Carvault. Our entire experience was world-class!! We were there about 3-hrs, start to finish - WIN!! I love my new hard-to-find white on light-interior Mercedes S550 and look forward to working with this wonderful team again! More
Honestly I never leave reviews but I have never dealt with a company thats extremely unprofessional likes this one. Trust me if you are out of state DO NOT PURCHASE from here. I bought my car mid July an with a company thats extremely unprofessional likes this one. Trust me if you are out of state DO NOT PURCHASE from here. I bought my car mid July and have yet to receive my plate or title. I contacted both SOS in MD and MI and both say they have no record of title. Every time I call I get the run around and say I will get a call back….. I have yet to get a call back. More