CarWorld

Very good service,no hassle and quick, just good business all around,I'm satisfied with my car which I got a great deal on. Thanks lucky motors all around,I'm satisfied with my car which I got a great deal on. Thanks lucky motors More

DO NOT WASTE YOUR TIME HERE! ! I scheduled an appointment with their customer service rep to see a specific car they had listed online, and then CONFIRMED the appointment with the ! I scheduled an appointment with their customer service rep to see a specific car they had listed online, and then CONFIRMED the appointment with them the day before. I schlepped all the from Pasadena to Hawthorne without a car, and when I arrived and asked about the model I was "booked" to see, the rude man working there laughed in my face and said "We don't have one of those." He blew cigarette smoke in my face and then walked off, without an apology, or even trying to interest me in something else on the lot. Absolute waste of a whole afternoon. More

Terrible Customer Service! !! Deliberately Lied About Their Inventory…. P.S. True Definition Of BATE & SWITCH!!! !! Deliberately Lied About Their Inventory…. P.S. True Definition Of BATE & SWITCH!!! More

Scammers bait and switch they have no inventory that they post online right when you sit down and try and tack on $2000 for some theft system you’ll never use stay away go somewhere else post online right when you sit down and try and tack on $2000 for some theft system you’ll never use stay away go somewhere else More

DO NOT SHOP AT THIS AUTO DEALER! !! I hate shopping for cars! I'd rather have a root canal without anesthetic. That said, it is sometimes a necessary evil. Here's my latest experie !! I hate shopping for cars! I'd rather have a root canal without anesthetic. That said, it is sometimes a necessary evil. Here's my latest experience: We went to CARWORLD in Montclair to look at a Buick Encore for my daughter. Visit 1: She and my husband looked at it and liked what they saw. Visit 2: My husband and I went back while my daughter was unavailable in order to give it a thorough examination and have our mechanic take a look. Everyone signed off on the car and we called her with the happy news that she should go ahead and buy it. That's when the wheels came off the experience. (Yes, pun intended) Visit 3: I accompanied my daughter to the dealer to make the purchase. She told them she wanted to drive it one more time to be sure. When we returned from the test drive their small staff was occupied. So we waited. And waited. Thirty minutes passed. The salesman we dealt with on visit two, Victor Minguela, came over and asked for our zip code. I have no idea why. Five minutes later some smarmy guy came up to my daughter and handed her a purchase order. He informed her that since she was "paying cash" (by which he meant financing through a credit union) she was required to purchase a GPS tracker for $2450. She told him she didn't want it and that he should take it off. He refused, telling her that she was required to pay $2480 for it and that there was a disclaimer on their website that explained everything. He then insisted that we pay the $2490 that he wanted and that it was required. When we again insisted that we wanted it removed he informed us that he couldn't remove it - unless we financed through their dealership! There was no discussion, just smarmy-man towering over us trying to bully and intimidate us. I guess he assumed he could get what he wanted because we're women. We refused to pay $2495 (the price on the disclaimer) for a $20 GPS tracker they popped into the slot. Fat lot of good it would have done us anyway without a monitoring service. So it literally would have been $2495 for nothing. Although one has to wonder if smarmy-man would have kept monitoring the whereabouts of my beautiful 26 year old daughter. Again, based on my experience I urge everyone to go somewhere else. More

They didn't have the car I was interested in. It showed they had it on their website but when I got there, I was told it was at another CarWorld. Salesman was trying to play me like a fiddle. It showed they had it on their website but when I got there, I was told it was at another CarWorld. Salesman was trying to play me like a fiddle. More

I was constantly lied to about services, spent about 6 hours on hold, and was hung up on 6-7 times. Every time I had an appointment to come see the car, they would fill up a tire that had an industrial-si hours on hold, and was hung up on 6-7 times. Every time I had an appointment to come see the car, they would fill up a tire that had an industrial-sized screw in it, so that upon checking the tire pressure it would look like a good tire. They did this at least three times. Thank god my family tire shop was able to patch it. Kevin was helpful and reception was helpful, but the rest could care less about you. They force you to sign unnecessary paperwork because they want to ensure legal safety for their actions. Very shady. Unfortunately for me and fortunately for them, they had the car I wanted, so I swallowed my tongue and put up with this nonsense. Expect every scheme, scam, strategy, and tactic to be thrown your way. THEY WILL NEGOTIATE THE LOW JACK. I got up to walk away from the table a second time and all of sudden it was negotiable. I plan on never going back to a used car dealership after my experience with them. Good luck to my peers and may the Lord have mercy on all those who choose this route... More

They're scam. The pricing on their website is a scam. Very unprofessional people. Run! Very unprofessional people. Run! More

Not good customer service. They will treat you just like another sale. Asked about a $2k gps add on and finance manager was rude and stated it wasn’t getting removed and if I didn’t like it I can go somewhe another sale. Asked about a $2k gps add on and finance manager was rude and stated it wasn’t getting removed and if I didn’t like it I can go somewhere else More

The price that was listed was not the actual price of the car there was a “GPS fee”. All cars come standard with GPS. This was a fraudulent fee. car there was a “GPS fee”. All cars come standard with GPS. This was a fraudulent fee. More