Carl Burger Dodge Chrysler Jeep RAM World
La Mesa, CA
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Purchased new car Mr. Boka did a great job explaining the entire process of the lease He's also a very friendly person to talk to and communicate Mr. Boka did a great job explaining the entire process of the lease He's also a very friendly person to talk to and communicate More
Worst dealership experience ever. So I got my car towed in to get something done to it when it was towed t was left on the street. They initially told me that my car was going to be So I got my car towed in to get something done to it when it was towed t was left on the street. They initially told me that my car was going to be like that the next day and then the next day come they're like oh it won't be looked at until tomorrow by the way we had to tow your car off the street that's $55. Whaaaat ? I never authorized this tow never did I receive a call that my car was going to be towed had they called me I could have got my car towed from my end not their end for them to charge me 55$. I kind of let it go but then I started thinking to myself I know you guys are a millionaire company and you guys are trying to give me for my $55 that I had no idea about i don't feel like I should pay that I never authorized this tow. So I talk to the manager I really don't remember his name but he's at the Carl burger in La Mesa and he was just the rudest manager I have ever ever spoke with He was a grown man trying to argue with a 21 year old girl over 55$ And said you aren't gonna pay the tow fee it's not the right thing but it is legal. He had the nerve to tell me that he hopes that I don't ever need service from that dealership again like and so what if I did what are you doing refusing service or is that a threat ? I didn't know how to take that. And told me that "somebody's gonna pay or your car isn't going anywhere" mind you I never told him I wasn't going to pay so he had no right saying that. Also I told him I would call bbb and he said "do that". Never will I go to this dealership again I can't believe as much money as they make he wanted to argue with me about 55$ More
Ask for jack ford Jack was wonderful and knew what he was selling. We were def happy when we left the dealership! I would buy another vehicle from him! Jack was wonderful and knew what he was selling. We were def happy when we left the dealership! I would buy another vehicle from him! More
Quick and painless Was shopping for a Black Jeep Grand Cherokee Limited. Saw what I liked online, contacted Sam via the pop-up instant messenger on Carl Burger's websit Was shopping for a Black Jeep Grand Cherokee Limited. Saw what I liked online, contacted Sam via the pop-up instant messenger on Carl Burger's website. Stopped by to see the vehicle on Superbowl Sunday. Test drove with Sam, worked out a deal with David, signed the paperwork with Sonny and went home with the vehicle in under 2-1/2 hours, in time for kick off. Great service and value, I would recommend. More
Drove away with a Certified car Our car was in the shop and I was returning the rental car. We walked across the street to the Certified Pre-Owned vehicles just to look. While ther Our car was in the shop and I was returning the rental car. We walked across the street to the Certified Pre-Owned vehicles just to look. While there the news wasn't good about our car in the shop. Mikhael approached us in a friendly-not pushy-manner and introduced himself. We told him we were just looking and he let us do that. When we decided we needed to pursue another vehicle and had shown interest in one, Mikhael approached again. He suggested a test drive. After answering our questions we decided to look at numbers. His manager, David became involved. Again, friendly and professional and not pushy. He put together a great deal. We then met Sonny in finance. He was also personable and efficient. It was very painless compared to prior experiences. All three of these men were helpful and wanted to be accommodating. We arrived on the lot about 1:00 and drove away in our Certified car by 3:30. It doesn't get much better than that. It was a pleasure working with these gentlemen, More
Great work Carlos & Bennett were amazing with helping us getting into our brand new car! We are extremely happy with our purchase and they made it the best car b Carlos & Bennett were amazing with helping us getting into our brand new car! We are extremely happy with our purchase and they made it the best car buying experience we've ever had. More
Sonny is AMAZING Sonny was the best,smoothest and funnest process of the whole purchase transaction. That dude is cool as xxxx and knows what he's doing and been at Sonny was the best,smoothest and funnest process of the whole purchase transaction. That dude is cool as xxxx and knows what he's doing and been at Carl Burger for 9 years...no wonder why he has the most reviews! Sales staff was awesome as well. More
Bait and Switch Bait and switch! Purchased a used Jeep Grand Cherokee, first they tried to box me into a high interest rate loan from Allied, but I was able to get Bait and switch! Purchased a used Jeep Grand Cherokee, first they tried to box me into a high interest rate loan from Allied, but I was able to get pre-approval from my credit union. They (Michael in finance) didn't want to wait for the overnighted check of my credit union so they sent the loan to Allied instead, probably hoping I would just go with the more expensive rate since they make money off of those loans. Fine, whatever, I dealt with the hassle having to wait for the loan show in Allied's system to get the pay off amount, I had to pay finance charges to Allied, get the registration and title to show the proper lien holder... it was very time consuming I was going to let that go, but now here I am a month later and realized they didn't sell me a genuine extended mopar warranty like I asked. Instead, Michael sold me a 3rd party contract from "First Extended Service Corp" (read the reviews on that company, they are down right scary). Luckily I caught it within the first 60 days so under California I am entitled to a full refund upon cancellation. I am finding it really hard to recommend Cal Burger, to say their staff is a bit shady, is being very polite. More
A service visit turned into a new vehicle purchase! Both service department and sales depart were awesome to work with. I would prefer to drive the two hours from my home town to Carl Burger than get Both service department and sales depart were awesome to work with. I would prefer to drive the two hours from my home town to Carl Burger than get my vehicle serviced here. More
Excellent. Sam, our salesman, was quick, polite, professional, not pushy whatsoever, and let me make up my own mind. All positive points checked in my book. Had Sam, our salesman, was quick, polite, professional, not pushy whatsoever, and let me make up my own mind. All positive points checked in my book. Had us in and out the door in no time. I drove away in my brand new (pre-owned) 2013 Fiat 500 a very happy and satisfied customer. I would highly recommend this dealership. More