Carl Burger Dodge Chrysler Jeep RAM World

Lies and false advertising To make a long story short about my experience at Carl burger dealer in la Mesa ca, was horrible and I don't recommend anyone going there, I went on To make a long story short about my experience at Carl burger dealer in la Mesa ca, was horrible and I don't recommend anyone going there, I went on their website and Saw a Chrysler 200 Limited addition for 18,000 so I decided to call and the salesperson told me they have two in stock but when I got there it was a whole different story the first person I spoke to said they have two in stock as well and then he asked who I talked to on the phone so I told him the persons name and he went and got him And he said let me make sure that we have the right vehicle so he went and checked and then he walked us to a black and silver Chrysler 200 Limited edition and he said pick the one that you would like to test drive so we chose the black one we took it for test drive and we liked it and we decided to go inside to negotiate the deal they took all of our information and after that a sales manager came and said that this was the wrong vehicle it's not the one that was advertised on the website but he was willing to sell that vehicle for 20,000 . So basically what they were trained to do or they thought they were dealing with With dummies . So basically they were trying to xxxxxxxx because two people said they had the vehicle that we saw online but then all of a sudden the sales manager came he said that they only had one and they sold it ,which doesn't make any sense because I was at the dealer within 45 minutes after talking to the sales person on the phone in the morning but I was there a total of four hours and we had the keys to the black vehicle that was advertised for 18,000 in our hands the whole time so he was lying and trying to pull a fast one . basically their whole advertisement was a lie all they do is try to get people in the dealer after there false advertising & lie to them about the car and the price ,the worst part of this was the car was for my daughter for her 16th birthday and they absolutely ruined her day and it was such a disappointment for her. Adderall recommend anyone using this dealer they have the worst customer service ever More

Good experience Got a good deal on our 200, my family and I were happy about the price and about the payments thanks sonny for the great deal Got a good deal on our 200, my family and I were happy about the price and about the payments thanks sonny for the great deal More

Billet Scat Pack I bought many brand new vehicles in my life, THIS BY FAR WAS THE FUNNEST AND MOST AMAZING EXPERIENCE! I would like to thank the Burgers family and/or I bought many brand new vehicles in my life, THIS BY FAR WAS THE FUNNEST AND MOST AMAZING EXPERIENCE! I would like to thank the Burgers family and/or the upper managments for hiring great people like Sonny. My wife is NOT the easiest to deal with specially when it comes to me buying a new vehicle.. She wasn't satisfied with our salesperson even tho I think he was polite! So now I am struggling with her going to the next step in the process which is negotiating.. That's when Sonny shows up, giving us such a warm hand shake with a smile and even a cool high-five to my kid?? This guy is suppose to be the "closer" which is the bad guy with a hammer in his hand,, what's going on here?? Anyway, my wife is now stress free which made the rest of the process go very smooth. Sonny did an amazing job helping us get what we want, not all salesmen have a bad reputation, there are some great honest people that do a great job helping people and so passionate about their career and Sonny at Carl Burger is a great example here. My father told me that in life " you need a great doctor, lawyer, and a salesperson" I have a great doctor, luckly no lawyer needed so far, and obviously we found Sonny at Carl Burger. Finance went good. Thank you Carl Burger. More

Best new car buying experience ever! This was my first time buying a new car. Between hearing horror stories of purchasing a new vehicle from friends and family and the loom of high paym This was my first time buying a new car. Between hearing horror stories of purchasing a new vehicle from friends and family and the loom of high payments I was a little hesitant going into the process. Javier put my mind at ease and was able to answer all of my questions and concerns! Sonny was a huge help and was able to negotiate with the higher ups to get my payments exactly where I needed them! The finance part of everything was super quick and easy as well. I walked out of the dealership with a brand new Jeep Grand Cherokee that came with a wrap around lifetime warranty!!!! Are you kidding me??!!! I thought such things were nonexistent!! It was a great experience and I am forever greatful! More

Recall service Great service, they finely got the parts for I hope the last recall......... Sean Grey in the service dept. took care of me and is a very efficient Great service, they finely got the parts for I hope the last recall......... Sean Grey in the service dept. took care of me and is a very efficient employee......... Thanks, Ken D. More

Fast service The new express. Service station was fast and efficient. Priscilla mantano help me she was polite and professional all around good experience. wI'll d The new express. Service station was fast and efficient. Priscilla mantano help me she was polite and professional all around good experience. wI'll definitely be back More

srt8 challenger everyone was very helpful kind and knowledgeable. came in just to look ended up purchasing the vehicle same day and was able to drive it off the lot. everyone was very helpful kind and knowledgeable. came in just to look ended up purchasing the vehicle same day and was able to drive it off the lot. More

Professional and Friendly The salesman, Gibson, was really great to work with. Everyone I dealt with was professional and very friendly. Overall, great experience in what cou The salesman, Gibson, was really great to work with. Everyone I dealt with was professional and very friendly. Overall, great experience in what could have been a stressful experience. Thank You Carl Burger Dodge! More

Purchased 2014 Camaro I was pleasantly surprised with the professional and friendly staff that I dealt with. I had done my homework online about the car I was interested i I was pleasantly surprised with the professional and friendly staff that I dealt with. I had done my homework online about the car I was interested in and had also read the reviews that were listed about this dealership. Having read some of the less than 'good' reviews, I admit I was somewhat leery of what I would encounter. I dealt with Sam in online sales and Mike in finance, both of whom could not have been more friendly and pleasant. I appreciate the fact that Sam didn't put the stereotypical 'used car salesman' hard sell on me. He was professional and worked to get me close to what I wanted on my trade-in. Mike was friendly, did a good job of presenting me options and wasn't overbearing on pushing unwanted add-ons to me. I am pleased with my experience and am more than happy to give both these men a definite 'thumbs up'. More

excellant service Andre Broutin Has been my service adviser sense 2007 has always done a great job and delivered on what he promised will continue to get my car service Andre Broutin Has been my service adviser sense 2007 has always done a great job and delivered on what he promised will continue to get my car serviced with people I trust thanks and keep up the good work. More