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Carousel Nissan - Service Center

Iowa City, IA

4.8
71 Reviews
Call Service Center (319) 337-5000

71 Reviews of Carousel Nissan - Service Center

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April 27, 2024

Very nice people, Ready for me at my appointment time. Gave me good feedback as to whether more work needs to be done. More

by DJEJRJAMES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 27, 2024

I was 30minutes late due to an emergency. And they were still able to get me in without rescheduling, there was also some confusion on exactly what needed done. They happily put the vehicle b More

by Plk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Entire service dept
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Helpful
April 25, 2024

They took thorough notes when I made the appointment to see what needed to be done. They went over findings with me and scheduled a second appointment to fix the problem. They were unable to give me an e More

by RAINBOW5597
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
April 24, 2024

Got me in at the time of my appointment and were very prompt in explaining what my issue was . More

by SEMAJH51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate
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Apr 27, 2024 -

Carousel Nissan responded

Hi Semajh51, thank you for taking the time to leave a review for us at Carousel Nissan. We're happy we could meet your expectations!

Helpful
April 23, 2024

Awesome service guys ! Very knowledgeable would definitely return for service and highly recommend ! Always friendly and happy, these guys know there stuff! Keep up the go More

by FLANIGAN.PATRICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 27, 2024 -

Carousel Nissan responded

Flanigan.patrick, we're so glad that we were able to go above and beyond your expectations!

Helpful
April 21, 2024

They offered polite and informative answers to questions, and reported performed routine services very well and clearly. More

by SYNDYMC67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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Apr 27, 2024 -

Carousel Nissan responded

Hello Syndymc67, we appreciate you taking the time to leave us this feedback.

Helpful
April 21, 2024

They always have a smiling face and are so friendly! We will always go to Carousel for our services. More

by FOXXEYLADY2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat in the service dept
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Apr 27, 2024 -

Carousel Nissan responded

Hi Foxxeylady2, thank you so much for your positive comments about Carousel Nissan!

Helpful
April 18, 2024

The service staff members are excellent. The service is fast and thorough. Prices are fair. More

by TIMOTHY-ANSLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat in the service area was excellent.
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April 18, 2024

Excellent service department , always courteous, prompt and explain all services needed completely. A ++ highly recommend More

by FISHBIZBOB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate in service
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Apr 19, 2024 -

Carousel Nissan responded

Fishbizbob, we're so glad that we were able to go above and beyond your expectations!

Helpful
April 17, 2024

I always feel as though the service center is honest & wants to make sure my car is safe. More

by NANCYDOLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I worked with the service center
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Apr 19, 2024 -

Carousel Nissan responded

Nancydole, reviews like this give us motivation and help us ensure we provide high-quality care.

Helpful
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