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Carousel Nissan - Service Center

Iowa City, IA

4.9
92 Reviews

92 Reviews of Carousel Nissan - Service Center

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May 15, 2024

You know you are you dealing with an honest service center when you tell them your fan for air and heat isn't working, leave it to be fixed and they call and tell you that it worked fine when they star More

by SRITTER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't know, should have looked
May 22, 2024 -

Carousel Nissan responded

Sritter1, we are so happy to read such a great review about Carousel Nissan!

May 15, 2024

The service department is always courteous and fast. I like to wait for my car while they do the work, and if things take longer than expected, they keep you informed. More

by Janna Lawrence
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

Carousel Nissan responded

Janna Lawrence, thanks for your praise and kind comments about our team.

May 14, 2024

The guy who checked me in was nice, he told me it would take two but it took less time. It's nice when expectations are exceeded. More

by jonbrentner
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

Carousel Nissan responded

Jonbrentner, we're glad to hear you enjoyed your visit.

May 12, 2024

It was easy to schedule, and was completed quickly and completely. A good report and explanation was provided More

by HICOMAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

Carousel Nissan responded

Hicomand, we are so happy to read such a great review about Carousel Nissan!

May 11, 2024

Such great service! They pick up and deliver my car. They call to update me on the status of my car. They get the work done promptly. And they wash my car! More

by FGIRLANDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

Carousel Nissan responded

Fgirlando, we're happy you found our staff to be so supportive during your experience here at Carousel Nissan.

May 07, 2024

They are respectful and caring. They also do their very best to help a person. They are very good at communicating with a person at all times. More

by lisajordan1500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic
May 22, 2024 -

Carousel Nissan responded

Hello Lisajordan1500, thank you; we appreciate your feedback!

May 05, 2024

The services at Carousel Nissan was excellent, efficient and timely as is the usual high end services I have always received and come to appreciate. Thank you to all that I connected with. More

by O_CAPTAIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don't know if Ernie was the person in Sales but ;he as great
May 22, 2024 -

Carousel Nissan responded

Hi O_captain, we are very happy to have provided you with such a positive experience!

May 03, 2024

Service is timely and the crew went over the service details and the check up items. More

by DANIEL.ARBID
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate
May 22, 2024 -

Carousel Nissan responded

Daniel.arbid, we are so pleased you enjoyed your visit to Carousel Nissan!

May 02, 2024

As always, excellent service and excellent on-time delivery of repaired car. I have never been disappointed in the service I’ve received from Carousal Nissan More

by PATJBOWEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate.
May 22, 2024 -

Carousel Nissan responded

Patjbowen, your satisfaction is our top priority.

May 01, 2024

Great as always! ! Service department is exceptional. Very friendly and helpful. A pleasure to work with More

by DICKAR46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Carousel Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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