Back

Carr Cadillac Buick GMC

Vancouver, WA

4.2
22 Reviews

6600 NE Fourth Plain Rd

Vancouver, WA

98668

Directions

By Type

22 Reviews of Carr Cadillac Buick GMC

October 03, 2024

Every time our car is serviced, something goes wrong and it needs more work. The final straw for us was when we had our transmission replaced for close to $8,000.00 and immediately had other issues with our More

by sycherry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ken / Service Dept.
Oct 05, 2024 -

Carr Cadillac Buick GMC responded

Our team has acknowledged this review.

August 12, 2024

The service dept was great about booking my oil change and finishing the job on time. BUT, I could not believe the oil-dirt shoe prints on my floor mat, door seal, seats and glove compartment. Someone More

by Summer vistor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Megan Jones
Aug 13, 2024 -

Carr Cadillac Buick GMC responded

Thank you for sharing your thoughts with us. We appreciate your positive feedback about our service department's efficiency, but we genuinely regret to hear about the condition of your vehicle after your oil change at Carr Buick GMC Vancouver. We take cleanliness and care very seriously, and your experience does not reflect our high standards. We would like to understand your concerns further and work towards a solution. Please feel free to reach out to us directly at your convenience. Your feedback is essential in helping us improve our services. Thank you for bringing this to our attention. Sincerely, The Team at Carr Buick GMC Vancouver

July 08, 2024

I always get great service no matter what I am in for. Jake always makes me feel like he remembers me and my car. It is unfortunate that the price for oil changes has gone up so much, but I still plan on More

by kmorris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
Jul 10, 2024 -

Carr Cadillac Buick GMC responded

Thank you for choosing Carr Buick GMC Vancouver and for sharing such a positive review! We greatly appreciate your loyalty. Jake and the team are dedicated to providing exceptional service. We look forward to seeing you and your Terrain for future oil changes. Drive safely! Sincerely, The Team at Carr Buick GMC Vancouver

June 04, 2024

Alway get great service for my 2019 XT4 from the team at Carr GMC Vancouver. Friendly and timely each visit. More

by Shannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel
Jun 06, 2024 -

Carr Cadillac Buick GMC responded

Thank you, Shannon, for your 5-star review! We are delighted to hear that you always receive great service for your 2019 XT4 from our team at Carr Buick GMC Vancouver. Our goal is to provide friendly and timely service on each visit. We appreciate your support and look forward to welcoming you back in the future. Sincerely, The Team at Carr Buick GMC Vancouver

May 02, 2024

Ryan Singh was great to work with, great follow thru and went the extra mile. More

by Larrywallace
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Singh, Megan Jones, DAS Reputation Management
May 05, 2024 -

Carr Cadillac Buick GMC responded

At Carr Buick GMC Vancouver, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Sincerely, The Team at Carr Buick GMC Vancouver

April 18, 2024

Sheri,made our car buying fast and easy. .She helped us compare the two we were most interested in and make a choice. She showed me the great coffee bar and whipped through the paperwork. T More

by swert1477
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sheri, Thomas
Apr 19, 2024 -

Carr Cadillac Buick GMC responded

Thank you so much for your glowing review! We're delighted to hear that you had a positive experience with us. Your kind words mean a lot to our team, and we can't wait to welcome you back soon. Sincerely, The Team at Carr Buick GMC Vancouver

February 19, 2024

Service was excellent, however the price was up over 30% for the same service performed 1 year 2 months ago. More

by jeff-baker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Jones
Feb 22, 2024 -

Carr Cadillac Buick GMC responded

Thank you for the great feedback, Jeff! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, The Team at Carr Buick GMC Vancouver

November 02, 2023

Very friendly team that helped me to find the perfect car for me. James took the time to explain all the options of the 2023 Yukon even after the sale was completed. That is usually when many salespeople los More

by seachris65
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Reardon, Ari Farage
Nov 03, 2023 -

Carr Cadillac Buick GMC responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Carr Buick GMC Vancouver. Please feel free to contact us if you have any questions on your new purchase. Sincerely, The Team at Carr Buick GMC Vancouver

November 01, 2023

I was fully informed of what was going on. Raychel was fantastic (even though her angelic magic was a bit off). The service technician was unable to rotate my tires (due to no fault of his). A More

by Bill & Michele T.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raychel Pomeroy, DAS Reputation Management
Nov 03, 2023 -

Carr Cadillac Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day, Bill & Michele . Sincerely, The Team at Carr Buick GMC Vancouver

March 14, 2023

Great service as usual. Quick and easy, checked on my questions and suggested a few normal maintenance ideas to keep everything good. More

by Bryanjgregg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raychel
Mar 16, 2023 -

Carr Cadillac Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Team at Carr Buick GMC Vancouver

1