NatliaBen 5/17/2013 4:51:12 PM Reason For Visit: Sales (Used) I Recommend This Dealer: Yes Employee(s) Dealt With: Eric AllisonSam OrtegaCale Urbick Customer Service: 5 Quality of Work: N/A Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Carson Cars: Within minutes of first contacting Carson Cars , I was contacted by one of their Sales guys confirming that the two cars I was interested were currently in stock. The next day, my wife and I were quickly welcomed by Eric who described the features of the two cars I was interested in and let us test drive them. Eric was very informative, but let us make all decisions without any pressure. We selected a silver Honda Accord and are very well pleased with our choice. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
Golfpro2001 4/19/2013 6:23:32 PM Reason For Visit: Sales (Used) I Recommend This Dealer: Yes Employee(s) Dealt With: Judd Hathaway Customer Service: 5 Quality of Work: N/A Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Carson Cars: Carson Cars was able to put me behind the wheel of a car when others couldn't. My credit was not the greatest, but I was able to get a decent interest rate with the help of the incredible staff. I love my new ride and will make future purchases from the dealership. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
Darian 3/26/2013 1:12:15 PM Reason For Visit: Sales (Used) I Recommend This Dealer: Yes Employee(s) Dealt With: Sam OrtegaCale Urbick Customer Service: 5 Quality of Work: N/A Friendliness: 5 Overall Experience: 5 Pricing: 4 Overall Score: 4.8 My Review Of Carson Cars: They bent over backwards to make sure we got what we wanted. We worked with Sam for quite a few weeks before we made our decision. We hopefully wont need to buy another car anytime in the near future but if we do, we will come back to Carson Cars Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
Clokwerck 3/7/2013 2:00:52 PM Reason For Visit: Sales (Used) I Recommend This Dealer: Yes Employee(s) Dealt With: Mike CarsonJohn HathawayCale Urbick Customer Service: 4 Quality of Work: 4 Friendliness: 4 Overall Experience: 4 Pricing: 3 Overall Score: 3.8 My Review Of Carson Cars: I initially had a problem with the sale of the car itself, and it is now being repaired and my negative experience has been turned into a much better experience, thank you. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
SJones40 3/2/2013 3:55:13 PM Reason For Visit: Sales (Used) I Recommend This Dealer: No Employee(s) Dealt With: Mike CarsonDavid GonzalezSam OrtegaLiz TapiaCale Urbick Customer Service: 2 Quality of Work: N/A Friendliness: 3 Overall Experience: 1 Pricing: 2 Overall Score: 2.0 My Review Of Carson Cars: Purchased a car paid $37.50 for the title & lic and they issued me one with their name when I took it to DMV they said it will cost $31.00 however I had alredy paid for this to Carson Cars, they overcharged me for the title, and they issued it to themselves . They need to make this good to me this is lousy work. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
AJsmithson4 12/12/2012 7:56:25 PM Reason For Visit: Sales (Used) I Recommend This Dealer: Yes Employee(s) Dealt With: Customer Service: 5 Quality of Work: N/A Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Carson Cars: Got a great deal and love our new car. My husband was pretty impressed with the way they handle their business and were respectful with our time. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
BtrerKnot 11/9/2012 6:31:03 PM Reason For Visit: Sales (Used) I Recommend This Dealer: Yes Employee(s) Dealt With: Customer Service: 5 Quality of Work: N/A Friendliness: 5 Overall Experience: N/A Pricing: N/A Overall Score: 5.0 My Review Of Carson Cars: Awesome service! After I brought my car home, I started trying to figure out all the gadgets it had. I got confused and called Ben my salesman. He was so patient and nice, he worked with me over the phone for almost a half hour and didnt seem annoyed that he had to help me with them twice. Sorry Ben and thanks for your help! Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
CareyL 9/27/2012 2:32:46 PM Reason For Visit: Sales (Used) I Recommend This Dealer: Yes Employee(s) Dealt With: Sam Ortega Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: N/A Overall Score: 5.0 My Review Of Carson Cars: I bought a Denali from Carson Cars. After I brought it home, I noticed there was a strange sound coming from the air conditioning when I turned it on. I called Sam my salesman who told me I should bring it so they could take a look. It was a pretty quick fix but I was glad they were so willing to take care of the issue even after I already bought the car. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
CindyDav 9/11/2012 7:37:20 PM Reason For Visit: Sales (Used) I Recommend This Dealer: Yes Employee(s) Dealt With: John Hathaway Customer Service: 5 Quality of Work: N/A Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Carson Cars: John really helped me out and took a majority of his day spending it with me. I had a lot of questions that I needed answered before I bought my new car. The last thing I wanted to do was rush into a car purchase again. I had a pretty bad experience with another dealership who rushed me into something I shortly regretted. Being able to know 100% that my decision was the best one for me is priceless. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Carson CarsAdded: 9/14/2012 9:30:49 PMThanks for taking the time to let us know about your experience at Carson Cars! I'm glad you were taken care of!!Please let me know if I can be of any assistance in the future...Respectfully,Mike Carson Owner - Carson CarsMike@CarsonCars.net425-697-6969
DAtwood 8/31/2012 2:15:19 PM Reason For Visit: Sales (New) I Recommend This Dealer: No Employee(s) Dealt With: No longer there Customer Service: 1 Quality of Work: 2 Friendliness: 2 Overall Experience: 2 Pricing: 3 Overall Score: 2.0 My Review Of Carson Cars: I am very disappointed with this dealer. I purchased car here and drove it for 2 months before it broke down. The car ended up needing a new computer module put in. A $2000. repair bill. I went back to this dealer and no one would even talk to me. One guy stood in front of me taking large bites of his greasy burger while telling me - did you buy a warranty? I was told at the time that the car didn't need a warranty. Since then I have found that this was the worst year model to buy. LOTS of problems. I'm now paying for a car I cannot afford to get fixed. I hate being deceived. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Carson CarsAdded: 9/14/2012 9:33:20 PMHello Debra,Thank you for taking the time to let us know of your experience at Carson Cars.I just recieved a copy of your DealerRater review. I was unaware of any problems. Did you contact our service department? Are you still having problems? Can I help?Please call me direct at 206-769-3848 Cell, or at the store at 425-697-6969 or email at Mike@CarsonCars.netI would love to help however I can...respectfully,Mike CarsonOwner