I can't say enough good things about this dealership. Back in 2013 we went in and walked out with a 2012 Ram that we wanted. We had a great experience with both the salesman and the finance guy Robert.
Fast forward to yesterday, 07/07/16. I had a terrible experience with a dealership in Reno that had the Dodge Magnum I wanted. Overall, just terrible. I went in expecting to drive home in the Magnum. Long story short, the experience was terrible and we walked. There was no way we were giving that place our business.
On the way home, we stopped by the Carson Dodge dealership. It was about 9pm, so we knew we would have the place to ourselves. We walked around checking out their used inventory, which was great, but mostly out of our price range. We saw a sweet Avenger, though, and thought maybe we would be able to make it work.
We drove up there last night, on a whim, just to test drive the car. The salesman who came out to greet us was Jeff Callister. He was awesome. He took us on a test drive, and while we were heading up Spooner I was talking to him about my experience the weekend before (without dropping the dealership's name), and after listening he said, I guess you really wanted a Magnum. I said, well yeah. It's perfect for what I need it for. And he dropped a bombshell that they had just got one in, and it was ready to sell. I turned the car around and went back to the dealership. Ha!
I got my car, financed, and my payments are right where I needed them to be. Like literally. He asked where we needed to be, we told him, and he made it happen.
Robert (finance guy) just happened to be off that day, but the finance guy we worked with was every bit as awesome.
We were there around two hours or so, maybe 1.75 hours. BUT it didn't feel like that at all. I couldn't believe that much time had passed. It was just an overall, great experience. They knew we were return customers and just made us feel awesome.
Don't go to just any dealership. That was the lesson I learned from my bad experience with the other guys. Go somewhere you can trust. I trust these guys. :-)