Carson Dodge Chrysler

Reason for Visit: Sales (New)

I recommend this dealer: Yes

My Review of Carson Dodge Chrysler:
Bought second Dodge Dakota from Carson Dodge. Very pleasant experience, no pressure, great prices, very professional. What impress me the most is the speed of the paperwork. No hard up-sell in finance as well. My second vehicle was build to order and I was always informed on the progress. I knew when car was on assembly line, when VIN was assigned, when truck was in transit and date of the delivery. Very cool, the waiting time was not as long as I thought. Overall I am very satisfied, everybody at the dealership make me feel like I am part of their Family.
Service department at Carson Dodge is top notch too. Carson Dodge's website has very nifty Appointment Schedule feature, I am using it all the time. Simple visit to the website at late night allow me to schedule appointment, even gave me choice to pick Service Advisor and date/time.
Last month Carson Dodge become Jeep dealer. Very happy for them, this is the only one dealer in the Carson City - Reno area that carry all three brands: Chrysler, Jeep and Dodge.

Share on Facebook

Was this review helpful to you? Yes | No

Reason for Visit: Sales (Used)

I recommend this dealer: No

My Review of Carson Dodge Chrysler:
I would not reccommend anyone buying a vehicle from this dealership unless they know exactly what they want and exactly what they are willing to pay for a vehicle. My first priority when buying a vehicle was that it be a 4x4 vehicle. I said this to the salesperson immediately when he asked what I was looking for. I ended up with a 2 wheel drive vehicle. Of course I guess I should have asked more questions when I was buying the vehicle but the salesperson knew that I worked in an area where 4-wheel drive vehicles are absolutely a necessity. And of course, I did say from the beginning, that I needed a 4-wheel drive vehicle. Not much I can do now except get a new vehicle but I won't be buying from Carson City Dodge ever again. Nor would I ever reccommend it to anyone. EVER.

Share on Facebook

Was this review helpful to you? Yes | No

Reason for Visit: Sales

I recommend this dealer: No

My Review of Carson Dodge Chrysler:
The staff of this dealership is RUDE!!!! My husband was wrongfully accused of threatening the Sales Manager when the Sales Manager was the person who does not know how to return phone calls. On another occasion we went to shop for a Neon. The salesman was making innuendos towards our 16 year old daughter and appeared to be hitting on her. I am not the only person in Carson City who refuses to buy a vehicle from this dealership. The behavior of their staff sends out the warning RIP OFF & DISHONEST!!!!!!!!!!!!!!!

Share on Facebook

Was this review helpful to you? Yes | No

Reason for Visit: Sales

I recommend this dealer: No

My Review of Carson Dodge Chrysler:
Went in to buy a car that we previously test driven (99 Dodge Durango with 37K miles). I made my initial offer and he showed me the door. Thier price was 23,500 GROSSLY OVERINFLATED. <br><br>So my wife and I went to Carmax in Roseville, and purchased an identical durango with 10,000 less miles, for $1000 more than my offer to Carson City Dodge. Paid $17,000 at carMax !!!!<br>Its been a great car. Carmax thuroughly checked it out before selling it to us. My personal mechanic verifed this.<br><br>I tell everyone looking for a car NOT to go to carson city Dodge and I tell them the above story. The events of the story occured in November 2003.<br>

Share on Facebook

Was this review helpful to you? Yes | No