Casa Autoplex
Las Cruces, NM
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Update 5/3/24 As I posted "teamcasa" Wrote 2 times,saying we want to get the bottom of this,,hmm really why write and not follow up,seems to be. A bot response to everyone's complaints And her times,saying we want to get the bottom of this,,hmm really why write and not follow up,seems to be. A bot response to everyone's complaints And here in las cruces the are adding up Over 30 days of nothing Horrible experience with Casa Hyundai,honda Las cruces Even reached out to Lowenfields, Will keep updating here, As well as Edmunds ,youtube, FB ,AND x, Maybe others in Ep,and Lc Can settle ,I won't More
Posted almost 30days ago about horrible process at Casa las cruces They wrote 10 days ago asking To talk,Sent them my info Well 9 days later,nothing no calls emails Nothing so I posted again about this las cruces They wrote 10 days ago asking To talk,Sent them my info Well 9 days later,nothing no calls emails Nothing so I posted again about this they wrote saying the same thing this time I wrote send your contact info And I will surely call,same thing Nothing Las cruces is a small close nit town And I will not except horrible customer service, borman was so much better They actually cared about each and every customer and the experience they had buying a car I have reached to the lowenfields In el paso Let's see what they think about my experience and I'm sure that of others I also have reached out to honda corporate,as well as hyundai usa About this And this time instead responding about Let talk about it include contact info We in las cruces can just except This ,or we can go elsewhere But I will keep posting sharing My experiences with Casa autoplex Las Cruces More
Terrible buying process I posted my experience ,casa wrote saying they want to get to the bottom of it so I sent them my info On 4/20/24 It's now 4/25/24 Funny they post a reply to your experiences b wrote saying they want to get to the bottom of it so I sent them my info On 4/20/24 It's now 4/25/24 Funny they post a reply to your experiences but don't actually make any effort to actually remedy this situation Started buying process early in April Never have never ever seen anything like it , dealership didn't know if the did leases, ,what??, omg. But I did follow up with hyundai and honda,and they are baffled how this could happen Let's see how long ,if they even reach at all More
Terrible Experience Use to be good when it was BORMAN I was going to buy what would have been 3rd vehical in 3 years 2 from borman ,first Experience first vehical from Casa ,sales people,untrained Sales was going to buy what would have been 3rd vehical in 3 years 2 from borman ,first Experience first vehical from Casa ,sales people,untrained Sales manager,untrained Hmm no thanks You see all these great reviews Could it be lack of choice Borman please come back! Bruce was best sales manager In town, More
Braden Tidwell sold me a 2021 Ford Ranger. He was extremely helpful in finding the right buy for me and my business. As a local business owner i needed a truck to help my restaurant grow. Brad He was extremely helpful in finding the right buy for me and my business. As a local business owner i needed a truck to help my restaurant grow. Braden helped me find exactly what I needed. Thank you to the wonderful team over at Casa Autoplex/Honda. Braden Tidwell, Miguel Ortiz, and Stephen Stophel worked hard to get me taken care of timely and efficiently. I will most certainly be referring family and friends to this dealership. Again. Thank you guys!!! More
My 2024 Hyundai Santa Cruz Night Edition with 1,700 MILES needs a new engine already before my first payment. What solutions was I offered: Sell the car back to them for less, or trade it in for less because needs a new engine already before my first payment. What solutions was I offered: Sell the car back to them for less, or trade it in for less because it's used. Did they do a buyback out of good faith and keep a customer? NO! Did they help me get into contact with someone that could help? NO! Did the sales manager promise to find me a solution that would make me happy, and then did nothing about it? YES! I do not recommend Casa Auto Group or Casa Hyundai of Las Cruces for any type of car purchase. More
We just purchased a 2018 Honda CR-V from Braden Tidwell at Casa Autoplex. Braden was very attentive and helpful. Once he learned what we were looking for, he immediately had a few vehicles in mind that w at Casa Autoplex. Braden was very attentive and helpful. Once he learned what we were looking for, he immediately had a few vehicles in mind that we might like. We ended up purchasing the first one he told us about. The process took a little longer than we anticipated, but we are very happy with the car and the service we received. 👍👍 More
Outstanding customer service experience purchasing a new 2024 Hyundai Kona AWD with Braden Tidwell. I drove from North New Mexico to Las Cruces because Braden took the time to make sure they had the vehicle 2024 Hyundai Kona AWD with Braden Tidwell. I drove from North New Mexico to Las Cruces because Braden took the time to make sure they had the vehicle I wanted and took a deposit to hold it for me. All the details, price, etc ironed out BEFORE I made the trip, so NO hassles, haggling or surprises. Smooth and professional start to finish. Very happy with my car buying experience at Casa Autoplex/Casa Hyundai Mazda Honda. More