Casey BMW

I had a great buying experience with Casey BMW. Sammie Buckhannon (our sales guy) was attentive to our needs and patient with our questions. He was very friendly and made the buying experience easy! I hig Buckhannon (our sales guy) was attentive to our needs and patient with our questions. He was very friendly and made the buying experience easy! I highly recommend Casey BMW for your new car...We bought 2 vehicles in the same week! Ask for Sammie Buckhannon! More

My car buying experience with Casey BMW and Lloyd Howell could not have been better. I was able to negotiate the deal entirely by e-mail and phone, which was important to me because the dealership was 45 m could not have been better. I was able to negotiate the deal entirely by e-mail and phone, which was important to me because the dealership was 45 minutes away. They were able to find the exact car for me that other dealers couldn't seem to find, and at a price that other dealers couldn't/wouldn't match. Lloyd even made the 45 minute trip to my office to have me sign papers to conclude the deal. The only trip I made into the dealership was to turn in my leased vehicle and pick up the new one. If you want a great car buying experience, hassle-free and at a terrific price, Casey BMW and Lloyd Howell is the place to go. More

Great customer service and they did not make it a all day buying experience . We looking for a used vehicle and came out with a new one. Lloyd and general manager jimmy( I think) were great. day buying experience . We looking for a used vehicle and came out with a new one. Lloyd and general manager jimmy( I think) were great. More

Your service and product made it easy to switch from Porsche to BMW. As a traditional Mercedes customer we view you at par if not better than the service at Mercedes and head and shoulder above Porsche. Porsche to BMW. As a traditional Mercedes customer we view you at par if not better than the service at Mercedes and head and shoulder above Porsche. We assume that your maintenace and repair service will be just as satisfying. More

This is the second time I’ve gone to Casey to purchase a BMW, and I will go back. Lloyd Howell was the sales rep, and he did a great job. What I appreciated most about this buying experience was MR Howell BMW, and I will go back. Lloyd Howell was the sales rep, and he did a great job. What I appreciated most about this buying experience was MR Howell’s knowledge of BMWs and his prompt and detailed follow up. I would highly recommend Casey BMW and MR Howell in particular…he is a true professional. More

Sammie was the best. He actually made the painful process of buying a car nice and pretty quick. He did not play games and so brought a 2012 BMW 528i. of buying a car nice and pretty quick. He did not play games and so brought a 2012 BMW 528i. More

Our experience with Casey BMW, and especially with Lloyd Our experience with Casey BMW, and especially with Lloyd Howell, was very positive and enjoyable. Over the course of one week, during which we w Our experience with Casey BMW, and especially with Lloyd Howell, was very positive and enjoyable. Over the course of one week, during which we were selecting and purchasing a new BMW, Mr. Howell was very knowledgeable, courteous and helpful. He was also promt and responsive in meeting with us and responding to phone calls and emails. The dealership showroom is clean, uncluttered, and quiet - - a very nice atmosphere. The Casey BMW team is very customer focused and enjoyable to work with. More

My experience was absolutely outstanding in every sense. Prior to visiting Casey BMW I had already received several bottom line prices on a used BMW 530i and some trade-in offers on my car from other dealer Prior to visiting Casey BMW I had already received several bottom line prices on a used BMW 530i and some trade-in offers on my car from other dealers. I provided Casey BMW the opportunity to beat their competitors without telling them what exactly the other dealer prices were or their offer for my trade-in...Casey BMW clearly beat them on both accounts. While making the quick purchase with my entirely family attending, our salesperson orderd pizza for my kids and made the transition easy and exciting. It's important to mention, after having drug my kids around several dealers to get their opinion, that even they noticed how nicely we were treated at Casey BMW. The used car I purchased did have one slight questionable safety issue that our salesperson noticed and quickly mentioned to us, however, they also offered to look at and repair it as necessary the following business day (this was on a weekend). Upon meeting the General Manager, he extended the offer for his service department to address any other issue that I may find in the coming days...this is on an older used car that clearly stated "As Is - No Warranty." I promptly made a list of minor things and dropped off the car with the service department - - and was even offered a loaner while they had it...did I mention that I purchased an older used car that came with no warranty?! Up to this point, as a very satisfied customer, Casey BMW earned my loyalty and I would definitely make this my first stop when I'm ready to upgrade again. More

The overall xxxxxx was good. Matthew was very friendly and helpful. Everyone in the dealership was professional and knowledgable about the cars. Matthew worked hard to earn about business. Did not enjoy and helpful. Everyone in the dealership was professional and knowledgable about the cars. Matthew worked hard to earn about business. Did not enjoy the negotiation process but that is a part of car buying. More

My experience with Casey BMW, Newport News,VA was awesome. My sales team was wonderful and I would definitely purchase again and have already been referring my friends and clients to them. awesome. My sales team was wonderful and I would definitely purchase again and have already been referring my friends and clients to them. More