Casey BMW - Service Center

Great experience Took my 3 series in for inspection and check on a pull when I was breaking. I had received a friendly reminder call about the appointment a couple of Took my 3 series in for inspection and check on a pull when I was breaking. I had received a friendly reminder call about the appointment a couple of days before. Josh was great. He called to say they’d found the problem and how much the fix would be. All done plus a couple of extra tweaks when he’d promised. Yay!! Dan, the shuttle driver, got me to work and back to Casey nicely. More

Great Job! Mike Bullus, my service representative & advisor is awesome. I have trust in him that he is going to get me the best service & make sure everything Mike Bullus, my service representative & advisor is awesome. I have trust in him that he is going to get me the best service & make sure everything is okay for me. No worries....... Respectfully, Ms Harrison More

Service advisor. Mike is an exceptional service advisor, knowledgeable, dependable and customer focused. He has been my service advisor for a number of years and high Mike is an exceptional service advisor, knowledgeable, dependable and customer focused. He has been my service advisor for a number of years and highly recommend him. More

Great Service and attention to my neeeds The recent service to my 428I was done very professionally and with no inconvenience to me. While it tool a couple of days longer then originally tho The recent service to my 428I was done very professionally and with no inconvenience to me. While it tool a couple of days longer then originally thought the use of the loaner meant there was not a bit of impact to my schedule. More

Great customer service Thank you to Mike and the technician who worked on my 2014 BMW 535 I take big proud on my car. Mike and the technician took wonderful car of my car. A Thank you to Mike and the technician who worked on my 2014 BMW 535 I take big proud on my car. Mike and the technician took wonderful car of my car. Also what to thank the detailer who made my car look brand new. Overall great customer service and the attention to detail is greatly appreciate. And the workmanship is top notch as you would expect from a BMW dealership. More

Professional and personable Great service at Casey BMW. Mike Bullus is a professional, knows his business, and inspires confidence. Jimmy Jones was super and has great personal Great service at Casey BMW. Mike Bullus is a professional, knows his business, and inspires confidence. Jimmy Jones was super and has great personal service. I trust my BMW to Casey. More

Reset our maintenance notifications. Chris was very helpful. We came by at the last minute on a Saturday. Pull in the service bay, explained the problem. With a blink of an eye he jump in Chris was very helpful. We came by at the last minute on a Saturday. Pull in the service bay, explained the problem. With a blink of an eye he jump in our X4 and reset of indicator! Thank you Chris and Casey BMW... More

Service/Maintenance of Vehicle Usually I enjoy my service but the last one on 31 Dec was not so good. Brought my vehicle in for oil change and some other maintenance. When the wor Usually I enjoy my service but the last one on 31 Dec was not so good. Brought my vehicle in for oil change and some other maintenance. When the work was completed I received my car and started it. There was a burning smell in my car and it was knocking and shaking. I took my car back to the service area. My Rep heard it too and asked me to open my hood. There was no oil cap on my engine. They took it in the back and said they found it under the air filter compartment. On 2 Jan, my vehicle still did not sound right, so I opened my hood. There were no screws in my air filter compartment. Thats why it was still making noise. I had to take 2 hours of leave from work to go back to BMW Casey to have that issue fixed. As of today, everything seems to be ok. More

Outstanding Mike Lewis has been my service rep for many years! I can depend on his honest assessment of my car needs. He is dependable and keeps me informed thro Mike Lewis has been my service rep for many years! I can depend on his honest assessment of my car needs. He is dependable and keeps me informed throughout the service. More