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Casey BMW - Service Center

Newport News, VA

4.3
128 Reviews

128 Reviews of Casey BMW - Service Center

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April 20, 2022

Everyone kept me informed throughout the process. The process seemed so short because the staff is so friendly and immaculate. I would recommend Casey BMW to anyone More

by Hitch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ms. Francine, Ms. Kelley, Ms. Asia, and Adam
Jun 02, 2022 -

Casey BMW responded

Thank you for taking the time to leave us a FANTASTIC 5-star review! We are thrilled our team was able to assist you. We appreciate your business and look forward to earning it again in the future! Have a great day!

March 10, 2022

Advisor Jason Stamer is always a delight to deal with. I have been servicing my car at this dealership since 2015 and they have always treated well. Great customer service. More

by wespaillat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Stamer
March 10, 2022

Matt and the entire staff at Casey BMW were very accommodating when it came to my work schedule (I work out of town), and Matt was always very helpful with keeping me up to date with everything I as More

by mduitch61
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dennis Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Tankersley
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 27, 2021

Outstanding service and support as always! Annual "physical", inspection, oil, radiator, brakes, and protective treatment inside and out completed in one day. Mike Bullus has been taking care of our More

by leigh98433
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Bullus
October 14, 2021

Great service, great work, great employees you can always count on. Appreciate the professionalism and courtesy More

by canninos1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Culp
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 08, 2021

Used a coupon for an oil change so $99 isn’t bad when it comes with a car wash. I was called when it was ready on time and it looked like new More

by mslisavaughn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francine
September 01, 2021

still waiting to receive my radio antenna that was removed during the car wash and is now missing. Mike has agreed to ship a new one to me, but I have not received any status -- Bill Young (804)438- More

by youngbcdsj
Recommend Dealer
Yes
Employees Worked With
Mike Bullus
July 10, 2021

I've been getting my vehicle service at this location since 2011. Kelly has always been super nice and provided me with professional service that meets all my scheduling needs. More

by Mrs. Davis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelley Bennett
June 15, 2021

Great service, great value, great people! What can I say? Casey BMW fas the best folks around. They are totally competent and so friendly about their clients. I could not be a happier customer. More

by wowings
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Culp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Bullis is fantastic!, Mike Bullus
May 28, 2021

Well, no one likes to take their car into the shop, but at least I know that Mike Bullus, my service technician, will always treat me with respect and professionalism. Mike always, only fixes what is broke More

by viviancu2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane (Service Department), Mike Bullus
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