Casey Kia

Forget what you know about car buying because it is NOT like that at Casey Kia ! After a LONG relationship with another dealership and what I thought was a good relationship we have found a NEW HOME at Cas like that at Casey Kia ! After a LONG relationship with another dealership and what I thought was a good relationship we have found a NEW HOME at Casey Kia. We had previously bought a Kia Sorento from Casey about 9 months ago and were really pleased with the service and attention to detail that we got from the staff at Casey. One afternoon Chris ( our salesman ) called just to check on the vehicle, how we liked it, if we were having any problems and so forth. I told him at the time that we were " kinda " in the market for another car ( my 10 year old Ford was about to die ). I had done a LOT of research on vehicles and decided that the KIA Soul was probably going to be a good fit for me and where we wanted to stay in our budget. I did not go into this research specifically looking to buy a KIA but knew that the service we got from Casey last time would have me taking a serious look at what they had to offer, on top of that the Sorento that my wife bought from them is a FABULOUS car, we absolutly LOVE it. So we went into the dealership to look at the Soul, we were greeted like family hung out and talked a bit and felt NO pressure to buy anything. We worked on some numbers that my wife and I didn't really feel comfortable with so I asked Roberto ( Sales Manager ) what the possibility would be for him to get in a base model Soul would be, these little things are FLYING off the lot ! Roberto did some looking and told me he could have one in two days ! I was done ! True to their word they got the Soul in that I wanted, came in at a price I wanted and we have had another successful deal at Casey Kia. I would also like to mention that Roberto was off the night we went in to day the financing paperwork and the General Manager Steve was sitting right there behind the Sales desk, this man is personable and willing to work with you, half the night we stood at the sales desk working things out... I added a few accesories to the vehicle and an extended warranty because the price was to good to pass up. I will also tell you the extent that these people will go to to make sure you are taken care of... we spent a little more time at the dealership than we expected doing the financing so Chris ( our salesman ) offered to go an pick our kids up who were down the road skating... I didn't hesitate to let Chris take our car AND our credit card ( it was Steves birthday and we wanted to get him a cake ) to go pick up our kids. Normally I wouldn't let ANYONE go pick up my kids, that is the kind of person I am... but Chris ( Abraham Lincoln as our kids like to call him ) developed a relationship with our kids the last time we were at the dealership that I felt comfortable with. So to sum this whole experience up... it was OUTSTANDING ! My wife and I feel like we have truly found a new dealership to do business with and made some new friends in the meantime. On another note, if you are in the market to buy a new car... you should take a serious look at KIA... they are making an amazing product and when you do decide to buy go see my good friends at Casey Kia, you will not be disappointed. More

This was my best car buying experience. The sales people were very nice and very knowledgeable about the vehicle i was interested in. I walk out of there feeling like i got a great deal and wasnt regreting were very nice and very knowledgeable about the vehicle i was interested in. I walk out of there feeling like i got a great deal and wasnt regreting it at all. I would defenitly recommend this dealership to friends and family. More

Our original intent was to purchase a Kia Sorento or Honda Pilot through the USAA build and by program. We initially chose Casey only for a fact-finding visit because they have dealerships for both of Honda Pilot through the USAA build and by program. We initially chose Casey only for a fact-finding visit because they have dealerships for both of the vehicles of interest. However, after meeting our sales person, Tracy Lego, we were hooked. Tracy was kind enough to set up test drives with both a Sorento and Pilot. He never pressured us to make a decision, he seemed more interested in helping us get the vehicle that was right for us instead of just selling us a Kia. After our test drive, we left the dealership to do more research and actually build and price a Sorento through the USAA build and buy program so that we would have a basis for negotiation, the most painful part of purchasing a new vehicle. Once I had a confirmed price quote through the build and buy program I contacted Tracy and told him that if he could match or a least come close to to the pricing we obtained through the USAA program we would prefer to purchase our Kia from Casey. Tracey didn't match our build and buy pricing, HE BEAT IT! Buying at Casey Kia and working with Tracy Lego was smooth and hassle free. We're extremely happy to be a members of the Casey Kia family and will return when it's time for our next vehicle purchase. At Casey it seems to be more about building relationships than just selling cars. This was the best automobile purchasing experience my wife and I have ever had and we highly recommend Casey Kia to all seeking to purchase a new car. More

This was the best service I've gotten from any car dealership ever. Christopher Bell was an exceptional sales person I never felt pressured in purchasing a vehicle and we actually didn't leave with a dealership ever. Christopher Bell was an exceptional sales person I never felt pressured in purchasing a vehicle and we actually didn't leave with a car the first time. He went above and beyond his duties to find us a safe and reliable vehicle that will grow with our growing family. I would and have recommended Christopher to my friends who are and will be looking for cars. Roberto was also exceptional and the two gave us an amazing PRICE on a used 2011 Kia Sedona with lots of perks, LOVE IT. Thank you guys and we will defiantly come back when we need an upgrade to my husbands vehicle. I want to thank you guys for an amazing deal, just not enough thank you for our vehicle and the deal we got ^_^ More

i really loved casey kia and i love my new van Tracey lego is amazing and kind thank you tracey and i just love all the people their they treat u with kind and respect lego is amazing and kind thank you tracey and i just love all the people their they treat u with kind and respect More

Chris did a fabulous job. He was extremely friendly and knowledgeable. I found him to be very forthright and willing to go the extra mile to sell me a car that I was looking for ... not sell me a car he n knowledgeable. I found him to be very forthright and willing to go the extra mile to sell me a car that I was looking for ... not sell me a car he needed to move. I appreciate his work and would recommend him a salesperson to use should they go to Casey KIA. Defiantly a valued employee! My over-all experince with Casey was great. The staff was very friendly and had there been a 2011 Sorento on the lot ... We would have bought there first! More

It was the best experience i have ever had in buying a car. Chris and Roberto were so helpful as well as others but they stand out as exceptional! there was no pressure or rudeness. i bought 2 cars wit car. Chris and Roberto were so helpful as well as others but they stand out as exceptional! there was no pressure or rudeness. i bought 2 cars with in a few months and will go back in the future. we love both our new cars and look forward to doing business in the future again. More

This was our first time to a Kia dealership. My husband and I love Toyota's and Volkswagen's. Our girls are growing and we need more room. After doing some research on the Kia Sorento we really liked what and I love Toyota's and Volkswagen's. Our girls are growing and we need more room. After doing some research on the Kia Sorento we really liked what Kia had to offer with price, value and warranty on their small SUV's compared to the competition. After visiting the dealership and speaking with the sales consultant Ken we will definitely be back to buy within the next few months. Ken is a wonderful sales consultant. He was never pushy and he never talked negatively about any other brand. He just gave us the facts about the vehicle we were interested in. After 18 years of working in the service industry, I know customer service well. Ken is a great representative for Kasey and an asset as a brand sales consultant for Kia. We are very comfortable and look forward to our next purchase from Ken at Kasey Kia. Thank You, Shaun and Phyllis Mihalic More

I thought that it was unusual that the service guy told me that even though my owner's manual says that I should change my oil every 7000 miles, he said that was wrong and I should change it more often. I me that even though my owner's manual says that I should change my oil every 7000 miles, he said that was wrong and I should change it more often. If I needed to change it more often, why doesn't my manual tell me that??? More

Very friendly and professional staff. Really listened to our needs in a new car and helped us find the best choice. Best experience with a dealership so far. Answered all our questions and from the moment w our needs in a new car and helped us find the best choice. Best experience with a dealership so far. Answered all our questions and from the moment we arrived the staff was right there to help. Really liked that they gave us our space and by no means seemed overbearing or pushy, which we experienced before in other dealerships. We could not be happier about this new purchase for our growing family. We recommend this dealership 100%. More