Casey Kia

I had gone to the dealership on Sunday afternoon 5/1/11 mainly to just test drive the Soul. I knew I liked the car but was debating when to get it because it would eventually be for my son who's in college mainly to just test drive the Soul. I knew I liked the car but was debating when to get it because it would eventually be for my son who's in college. I ended up coming back that Thursday evening to get the car but the one I was going to get was sold already! (My fault, had I been thinking, I would have tied it up with a deposit, but since I wasn't sure when I would actually purchase-oh well! :)) Anyway, Chris Bell was the salesperson working with me and he was just so sorry that someone had sold the car I had wanted to get but he helped me out so well and he and Roberto bent over backwards working with me to get our deal done. They were all absolutely fabulous throughout my entire experience, right through finance and delivery of my new vehicle. Chris and everyone else were very reassuring about service after the sale and made sure to make me know that they would be there for me way after the sale. That is very important to me whenever I make a purchase such as this. I never thought I would be purchasing from Casey but the folks at Casey Kia were such wonderful folks to work with and I am very happy and satisfied that I went there! Chris Bell--you rock dude!!! Many blessings to you and your family!!! Jocelyn J. Morant-Extremely satisfied KIA "SOUL" owner!! The only thing missing is the song! "I'm glad I got with 'this' and not with 'that'!" Somehow, we need to have a CD of the SOUL song to automatically come with all the SOUL vehicles! Please work on that and I want one!!!! More

Went to this dealership back in 12/2010, not knowing I would be buying a new car from the showroom floor lol. The new representative there Christopher Bell was a jewel to work with. I didn't feel pressu would be buying a new car from the showroom floor lol. The new representative there Christopher Bell was a jewel to work with. I didn't feel pressured into buying anything, I took my time and he was patient and easy to work with. Not only did I receive great service, I also traded in my 2006 Chevrolet Cobalt for 2011 Kia Soul which is a blast and a joy to drive. I look forward to the new model upgrade and continued excellent customer service from Chris. Great job!! More

We stopped by Casy Kia on Saturday, 5/7, just to get ideas about a replacement vehicle for our truck which had become too large for us to drive comfortably. We were greeted by Jimmie Bell. Our whole d ideas about a replacement vehicle for our truck which had become too large for us to drive comfortably. We were greeted by Jimmie Bell. Our whole day turned out to be more like a visit with a friend helping us make a decision that would be best for us rather than an opportunity for him to make a sale. Jimmie took the time we needed to show us various vehicles, and I was particularly impressed with his acquired knowledge and willingness to answer questions and work with his management (Roberto) to give us a very fair deal. We walked out that week with a 2011 Kia Sorento, and we feel confident we chose a vehicle and dealership who will serve us well for years to come. More

Went in there not knowing anything about Kia's and came out with a new Sportage. Chris was great to work with proffesional, and friendly at all times. Even came in on his day off to help us out because we out with a new Sportage. Chris was great to work with proffesional, and friendly at all times. Even came in on his day off to help us out because we were on a short schedule. Because of his giving great info and his proffesional way of working with us is the reason we were able to work out a deal for the car. The whole staff seemd very honest , upfront and friendly and made the buying process easy to handle. More

Badara Sow is the best salesperson I have dealt with at any car dealership. Badara diligent attention to detail provided me with the satisfaction needed to purchase a new car. In fact, I was so impressed w any car dealership. Badara diligent attention to detail provided me with the satisfaction needed to purchase a new car. In fact, I was so impressed with Badara's professionalism, I purchased two new vehicles same day. Manager Roberto was superb as well. Badara and Roberto deserve recognition for maintaing Casey Kia the best dealership and best employees I have encountered. More

Went in to look at the Kia Soul fully loaded with a amazing warranty. The first person we met was Jimmie Bell, extremely pesonalable witty and charming. All this form a newbie in the business. He was k amazing warranty. The first person we met was Jimmie Bell, extremely pesonalable witty and charming. All this form a newbie in the business. He was knowelegable about all aspects of his job and handle himself in a professional manner. We left with the Kia Soul though we had only come to look. Dealing with Jimmie Bell was truly a pleasure, I looked forward to the day I shake his hand as Manager of Kia dealership, I really believe this young man is going far. With Kind Regards, Sharlene Kohler ;-)_ More

My wife car was on its last leg and she needed something dependable,Jimmie approached and helped us through getting us the SUV she wanted..was such a good experience that I talked to Jimmie and asked him to dependable,Jimmie approached and helped us through getting us the SUV she wanted..was such a good experience that I talked to Jimmie and asked him to keep an eye out for a truck for me. Within a couple of weeks he called and I went and bought the truck that I drive Now. Excellant experience from all. More

I went to this dealership starting on Sunday and did not walk out of there with a new car, I went back on Monday and walked out with a new car. I am going to rate this dealership twice....for this rating: walk out of there with a new car, I went back on Monday and walked out with a new car. I am going to rate this dealership twice....for this rating: JIMMIE BELL - He was an EXCELLENT salesperson and would recommend him to anyone considering a Kia. - OUTSTANDING customer service! - He CARED about what we were looking for in the vehicle and TOOK THE TIME to show us all the details about the vehicle we were considering. - Gave us the opportunity to take the car till 5pm if needed and took the time to address all of our concerns. Although it took the average wait time of 5 hours to get the deal done, it was worth the wait, he got what we wanted and the Sales Manager (forgive me for not remembering his name properly, Roberto?) was more professional and caring than Sunday's experience. In short I would RECOMMEND anyone to go see Jimmie Bell at Casey Kia! **P/S: Read my other rating about ERIC HORNE at Casey Kia, DO NOT see ERIC HORNE, stay away from him. Casey Kia, keep JIMMIE but I would say get rid of ERIC! More

I had ordered a Honda Civic 2 months earlier and could not get a straight answer on when my car would be in. Turns out it was never confirmed that the assembly plant accepted the order. I had looked at To not get a straight answer on when my car would be in. Turns out it was never confirmed that the assembly plant accepted the order. I had looked at Toyota Corolla, Sion TC, and Hyandai Genass prior to ordering the Honda. When I found out that the Honda was probably not going to be built, I decided to look and see what Kia had. I was interested in a Forte Koupe SX manual transmission. The salesman above showed me what they had on the lot and immediately asked his manager to start a search for my spec car. I also learned that about 95% of all cars sold in the US are automatics and that prospects were slim. They did have a Forte koupe on the showroom floor and I liked the looks. There was no pressure to put me in any car that they could. I asked to test drive the koupe and was plesently surprised with the car. I looked at the sedan but stayed with the koupe. Throughout the entire process I was never pressured to buy a car. I had arrived late the first night to look and when I left, way past closing, I never felt pressured to decide. Chris was very professional and easy going. I closed the deal the next day. The only negative I had with my purchase was that I had wanted an SX with manual transmission and there didn't seem to be any available anywhere. More