Casey Kia

I was looking for a new car, and decided to check out the KIA soul. I went to two KIA dealers close to my house. I took a test ride and decided to buy one. I made a cash offer to 4 kia dealers in the area, KIA soul. I went to two KIA dealers close to my house. I took a test ride and decided to buy one. I made a cash offer to 4 kia dealers in the area, including Casey Kia, on line. The offer Imade was slightly under the dealer's quote's. Casey Kia was the only dealer who stayed in contact with me. It truly seemed that Chris Bell was the only person that truely wanted to help me get a Soul. Chris called me, and said that Casey had a Soul coming in that was close to my cash offer. I agreed to meet with chris. He was very courtious and professional. I got my Soul at a fair price and couldn't be more satisfied with Chris Bell and Casey Kia. More

My previous auto had 134,000something miles and things were starting to fail. I went online and looked at Casey Kia for a possible used auto for myself. I met w/Chris Bell. We talked and then I test drove were starting to fail. I went online and looked at Casey Kia for a possible used auto for myself. I met w/Chris Bell. We talked and then I test drove a Kia...I realized that I needed cruise control and they did not have any in the model I was looking at. Chris said they had a Pontiac G3 with cruise, but it was a dealer demo w/the driver's stuff in the car. I said I didn't care about that. When I saw the car I knew I wanted it. I drove it and confirmed my first thoughts. We went inside and started the paperwork. I was firm on how much I could pay and Chris made the deal. When I finally drove away I was a very happy customer! More

Chris was an amazing salesman. I never felt like I was being misguided or lied to. He took the time to show us every vehicle we looked at until we found the one that suited us and our lives. THANKS CHRIS! being misguided or lied to. He took the time to show us every vehicle we looked at until we found the one that suited us and our lives. THANKS CHRIS! We love our new Sorento and you made it happen! More

The people at Casey Kia are all friendly, not pushy and very knowledgeable about their product. I never even thought of owning a Kia, but after some homework and a visit to Casey I am very happy with my ne very knowledgeable about their product. I never even thought of owning a Kia, but after some homework and a visit to Casey I am very happy with my new Kia Sorento. The salesman Chris Bell has been true to his word in staying in touch with me and checking on my satisfaction with the vehicle. I would highly recommend this dealership and in paticular Chris to help you with the purchase of your new Kia! More

From the first day I walked into Casey Kia, I was more than a customer to them. I personally would like to thank Badara Sow for helping me and leading me through a rough process. I would say he is a ver than a customer to them. I personally would like to thank Badara Sow for helping me and leading me through a rough process. I would say he is a very dedicated worker because he did not give up on me when the banks disapproved me. He made sure I was well taken care of and made sure I was satisfied with my purchase. He even took the time to show me the ins and outs of the car I purchased. The employees at Casey Kia are wonderful. I would like to thank and praise them for a job well done. They all put their heads together and got me out of there in a vehicle that I liked. Even though I'm moving from the state of VA in less than a month, I would travel back just to purchase a vehicle from these guys at any given time. I loved my experience at Casey Kia!!! More

After a LONG relationship with Bowditch Ford in which we had purchased SEVEN vehicles and took all of our vehicles there for service we got tired of the run around and the poor customer service, my wife fin had purchased SEVEN vehicles and took all of our vehicles there for service we got tired of the run around and the poor customer service, my wife finally got to the point that she said she will NEVER drive another Ford and will NEVER visit Bowditch again. A friend of ours owns a Kia, something I NEVER considered, but reluctantly we went to Casey Kia, someone who I swore I would NEVER do business with... let me tell you how times have changed. Doing business with Casey Kia was an absolute pleasure ! We worked with a sales associate named Chris who was very friendly and accommodating, Chris was very easy to work with, we didn't feel any pressure to buy and felt like he was there more just to help us out, show us what we wanted and answer our questions. While we were looking Roberto, the Sales Manager, stopped by to introduce himself, again we didn't feel ANY pressure we honestly felt like he was just interested in meeting us, saying hi and offering to help in any way he could. After some looking we decided on a vehicle we were interested in and it was time for the dealership to " go to work ". Chris wrote up our " deal " took it to Roberto and that is when the fun began... this wasn't like most dealerships where they run back and forth and you feel like you have to haggle, at one point my wife and I just got up and went to the sales desk and just flat out told Roberto what we wanted and what we could do. I never got the feeling from anyone that we were out of line... they continued to work with us and it was a great experience. We came to a decision on the deal but unfortunately it fell through on our part, but that didn't stop Roberto or Chris, I feel like both of them knew how bad we wanted to get out of our current car so they both kept working. To make a long story short, we ended up in a bigger car with more features for only a little more money than we originally planned to spend. Every one at this dealership bent over backwards to help us and make sure we were taken care of, we never felt pressured and we never felt like we were in a sales environment. Doing business with Casey Kia was a great experience and I will recommend them to all that ask ! More

I went to this dealership to look for a used car and they have a big sign that says "BUY USED CARS HERE! Why go anywhere else?". They have a bunch of cars listed on their website which looked like ones I m have a big sign that says "BUY USED CARS HERE! Why go anywhere else?". They have a bunch of cars listed on their website which looked like ones I might want, so I stopped by. Scott, the sales associate I worked with was friendly enough, though a little green (which is fine, though he could have used it as a selling point but didn't). I told him what I was looking for, and we went for a test drive in one of their used Kias. The car was 2 years old, had 65000 miles, and had a few cosmetic problems (OK, that's fine; it's used but everything has its price). When we started talking dollars the high pressure sales started and the first price they put in front of me was $15k (Kelly Blue Book was $10k, which I looked up on my smartphone while they were pulling all of this). Most insulting and confusing to me was the price was several thousand outside the range I said I was looking for, like what I could afford didn't matter to them. It was obvious to me they were pressuring Scott to throw "stupid high" numbers at me like I was an idiot and didn't have any idea what the car was worth. They offered me less than half of what I would get at a different, better dealership for my trade in, which was also insulting. Despite having many used Toyotas and Hondas which were in my price range on their website, and I said I would be interested in, they told me they didn't have any. That was probably the most frustrating, since I felt like I was deceived in going there in the first place. But the thing that made me the most angry, was the phone call I got at 9:00PM that night from Roberto (the sales manager?). I told him I was busy but kept talking to me anyway to "see how I was doing". When I told him he was calling too late, he said that "work there never stops" and kept going. Guess what, Roberto? Work stops for most people at reasonable hours. That's way too late to call someone at home about sales and you need to BACK OFF when they say they're busy. The end experience was ridiculous, insulting, and smelled of desperation. They assumed I had done no research on what they were selling (and I didn't let on that I had just to see how honest they were). Completely amateur hour. More