Casey Kia
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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We stopped by Casy Kia on Saturday, 5/7, just to get ideas about a replacement vehicle for our truck which had become too large for us to drive comfortably. We were greeted by Jimmie Bell. Our whole d ideas about a replacement vehicle for our truck which had become too large for us to drive comfortably. We were greeted by Jimmie Bell. Our whole day turned out to be more like a visit with a friend helping us make a decision that would be best for us rather than an opportunity for him to make a sale. Jimmie took the time we needed to show us various vehicles, and I was particularly impressed with his acquired knowledge and willingness to answer questions and work with his management (Roberto) to give us a very fair deal. We walked out that week with a 2011 Kia Sorento, and we feel confident we chose a vehicle and dealership who will serve us well for years to come. More
Went in there not knowing anything about Kia's and came out with a new Sportage. Chris was great to work with proffesional, and friendly at all times. Even came in on his day off to help us out because we out with a new Sportage. Chris was great to work with proffesional, and friendly at all times. Even came in on his day off to help us out because we were on a short schedule. Because of his giving great info and his proffesional way of working with us is the reason we were able to work out a deal for the car. The whole staff seemd very honest , upfront and friendly and made the buying process easy to handle. More
Badara Sow is the best salesperson I have dealt with at any car dealership. Badara diligent attention to detail provided me with the satisfaction needed to purchase a new car. In fact, I was so impressed w any car dealership. Badara diligent attention to detail provided me with the satisfaction needed to purchase a new car. In fact, I was so impressed with Badara's professionalism, I purchased two new vehicles same day. Manager Roberto was superb as well. Badara and Roberto deserve recognition for maintaing Casey Kia the best dealership and best employees I have encountered. More
Went in to look at the Kia Soul fully loaded with a amazing warranty. The first person we met was Jimmie Bell, extremely pesonalable witty and charming. All this form a newbie in the business. He was k amazing warranty. The first person we met was Jimmie Bell, extremely pesonalable witty and charming. All this form a newbie in the business. He was knowelegable about all aspects of his job and handle himself in a professional manner. We left with the Kia Soul though we had only come to look. Dealing with Jimmie Bell was truly a pleasure, I looked forward to the day I shake his hand as Manager of Kia dealership, I really believe this young man is going far. With Kind Regards, Sharlene Kohler ;-)_ More
My wife car was on its last leg and she needed something dependable,Jimmie approached and helped us through getting us the SUV she wanted..was such a good experience that I talked to Jimmie and asked him to dependable,Jimmie approached and helped us through getting us the SUV she wanted..was such a good experience that I talked to Jimmie and asked him to keep an eye out for a truck for me. Within a couple of weeks he called and I went and bought the truck that I drive Now. Excellant experience from all. More
I went to this dealership starting on Sunday and did not walk out of there with a new car, I went back on Monday and walked out with a new car. I am going to rate this dealership twice....for this rating: walk out of there with a new car, I went back on Monday and walked out with a new car. I am going to rate this dealership twice....for this rating: JIMMIE BELL - He was an EXCELLENT salesperson and would recommend him to anyone considering a Kia. - OUTSTANDING customer service! - He CARED about what we were looking for in the vehicle and TOOK THE TIME to show us all the details about the vehicle we were considering. - Gave us the opportunity to take the car till 5pm if needed and took the time to address all of our concerns. Although it took the average wait time of 5 hours to get the deal done, it was worth the wait, he got what we wanted and the Sales Manager (forgive me for not remembering his name properly, Roberto?) was more professional and caring than Sunday's experience. In short I would RECOMMEND anyone to go see Jimmie Bell at Casey Kia! **P/S: Read my other rating about ERIC HORNE at Casey Kia, DO NOT see ERIC HORNE, stay away from him. Casey Kia, keep JIMMIE but I would say get rid of ERIC! More
I had ordered a Honda Civic 2 months earlier and could not get a straight answer on when my car would be in. Turns out it was never confirmed that the assembly plant accepted the order. I had looked at To not get a straight answer on when my car would be in. Turns out it was never confirmed that the assembly plant accepted the order. I had looked at Toyota Corolla, Sion TC, and Hyandai Genass prior to ordering the Honda. When I found out that the Honda was probably not going to be built, I decided to look and see what Kia had. I was interested in a Forte Koupe SX manual transmission. The salesman above showed me what they had on the lot and immediately asked his manager to start a search for my spec car. I also learned that about 95% of all cars sold in the US are automatics and that prospects were slim. They did have a Forte koupe on the showroom floor and I liked the looks. There was no pressure to put me in any car that they could. I asked to test drive the koupe and was plesently surprised with the car. I looked at the sedan but stayed with the koupe. Throughout the entire process I was never pressured to buy a car. I had arrived late the first night to look and when I left, way past closing, I never felt pressured to decide. Chris was very professional and easy going. I closed the deal the next day. The only negative I had with my purchase was that I had wanted an SX with manual transmission and there didn't seem to be any available anywhere. More
My previous auto had 134,000something miles and things were starting to fail. I went online and looked at Casey Kia for a possible used auto for myself. I met w/Chris Bell. We talked and then I test drove were starting to fail. I went online and looked at Casey Kia for a possible used auto for myself. I met w/Chris Bell. We talked and then I test drove a Kia...I realized that I needed cruise control and they did not have any in the model I was looking at. Chris said they had a Pontiac G3 with cruise, but it was a dealer demo w/the driver's stuff in the car. I said I didn't care about that. When I saw the car I knew I wanted it. I drove it and confirmed my first thoughts. We went inside and started the paperwork. I was firm on how much I could pay and Chris made the deal. When I finally drove away I was a very happy customer! More
I was looking for a new car, and decided to check out the KIA soul. I went to two KIA dealers close to my house. I took a test ride and decided to buy one. I made a cash offer to 4 kia dealers in the area, KIA soul. I went to two KIA dealers close to my house. I took a test ride and decided to buy one. I made a cash offer to 4 kia dealers in the area, including Casey Kia, on line. The offer Imade was slightly under the dealer's quote's. Casey Kia was the only dealer who stayed in contact with me. It truly seemed that Chris Bell was the only person that truely wanted to help me get a Soul. Chris called me, and said that Casey had a Soul coming in that was close to my cash offer. I agreed to meet with chris. He was very courtious and professional. I got my Soul at a fair price and couldn't be more satisfied with Chris Bell and Casey Kia. More
Chris was an amazing salesman. I never felt like I was being misguided or lied to. He took the time to show us every vehicle we looked at until we found the one that suited us and our lives. THANKS CHRIS! being misguided or lied to. He took the time to show us every vehicle we looked at until we found the one that suited us and our lives. THANKS CHRIS! We love our new Sorento and you made it happen! More