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Casey Toyota
Williamsburg, VA
383 Reviews
Visit the state-of-the-art Toyota Scion dealership next to Great Wolf Lodge! 26 service bays, modern customer lounge, free Wi-Fi, courtesy car wash, paintless dent repair on site, and more! Huge selection of new Scion and Toyota cars, trucks & SUVs, plus all pre-owned makes and models that you are looking for! We also offer the Casey Carefree Guarantee - a 2 yr/200K limited warranty on every pre-owned vehicle we sell. This also includes oil changes and loaner vehicles. See salesperson for details.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:30 PM
Sunday Closed
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Showing 383 reviews
April 18, 2012
Searching for a Highlander Hybrid we went to this dealer where we bought our Camry Hybrid. The sales people were helpful, but the Sales Manager on that night did not want to sell us a hybrid. Telling us i where we bought our Camry Hybrid. The sales people were helpful, but the Sales Manager on that night did not want to sell us a hybrid. Telling us it would take 3 months to get one and the hybrid was not worth the added cost, that one of the gas models they had in stock would be just as good. This dealer had no literature for the Highlander Hybrid and could not even provide us with an accurate price--just "about this much". They boasted that they were one of the largest dealers for Toyota in the area, and therefore would get the Hybrid before others. That same week we went to another dealer in the area and they gave us literature on the Highlander Hybrid--but they had none in stock. We went back to Casey and gave a deposit on a Highlander Hybrid. We were supposed to be contacted the next day by the Sales Manager to discuss what we wanted and get further details and info.--we were never contacted. After three weeks we sent out e-mails to dealerships within a 1 1/2 hour drive of our home and found our Highlander! We will never buy another Toyota from Casey. That said, I do want to tell you that I will take our new Highlander Hybrid to Casey for service. Their service department is very good, responsive and customer-service oriented! More
by manskic
Employees Worked With
Vlad Casanave, Anthony Pietrusiewicz and Mike Pina
Helpful April 17, 2008
I went looking for a replacement for my 2000 Landcruiser, with 210,000 miles on it. I went through Ellen, the Internet Sales Manager, but also dealt with Sean Casey and their Sales Manager. I could not hav with 210,000 miles on it. I went through Ellen, the Internet Sales Manager, but also dealt with Sean Casey and their Sales Manager. I could not have had a better sales experience. I was allowed to spend a significant amount of time with each car in which I was interested, getting to drive the Tundra, Sequoia, and Landcruiser. Although these were all quality cars, the choice for me was the Landcruiser. I received a price that could not be beat anywhere in the US, and drove away happy as a clam. My after-purchase experience has been equally rewarding, with excellent service from a very friendly staff. I have had interactions with Toyota dealerships from Massachusetts to Louisiana, and have never had a better experience than at Casey Toyota. More
by cpmmd
Employees Worked With
3
