Castle Chrysler Dodge Jeep RAM of Naperville

Bought 2014 Jeep Extremely helpful. Guided me honestly through the whole process. Ski was focused on showing me what I wanted and provided great guidance, steering me Extremely helpful. Guided me honestly through the whole process. Ski was focused on showing me what I wanted and provided great guidance, steering me to the best available deal. More

New Patriot 2015 Ski was a very responsive without being pushy. He put us in a car that was just right for our needs and we couldn't have been anymore satisfied with o Ski was a very responsive without being pushy. He put us in a car that was just right for our needs and we couldn't have been anymore satisfied with our experience. We highly recommend him to any other car buyers. More

Very efficient Ski was excellent in handling negotiations. He listened and made the experience of buying at this dealership good. The car was delivered in good condi Ski was excellent in handling negotiations. He listened and made the experience of buying at this dealership good. The car was delivered in good condition, finance department was good. More

New Car Open and Honest. "Ski" was fantastic. Would buy another car only if Ski sold it to me. I explained to Ski my credit issue, and he and the team were Open and Honest. "Ski" was fantastic. Would buy another car only if Ski sold it to me. I explained to Ski my credit issue, and he and the team were able to overcome, and find me the right financing at the right term. I explained to the floor manager, the only reason I bought the Jeep Wrangler, was because "Ski" was open and honest and didn't hide anything. He shot it to me straight, and as a sales person for many years myself, I appreciate the way he handled the entire transaction. More

Salesman review I went to the dealership to look at a vehicle. I ended up driving off with a 2015 Jeep! The service and salesman were awesome!! I went to the dealership to look at a vehicle. I ended up driving off with a 2015 Jeep! The service and salesman were awesome!! More

Excellent, Professional, friendly, & very helpful. I was greeted as I enter dealership and directed to Ski then to Tom EXCELLENT. I was greeted as I enter dealership and directed to Ski then to Tom EXCELLENT. More

New car experience Worked with Jim and Tom they are very experienced at what they do! This is the best car buying experience I've ever had! Will definitely be sending fa Worked with Jim and Tom they are very experienced at what they do! This is the best car buying experience I've ever had! Will definitely be sending family and friends their way! More

Worst Salesmanship I spent the majority of last Saturday visiting several dealerships with my daughter in search of a new vehicle for her upcoming birthday. I purposely I spent the majority of last Saturday visiting several dealerships with my daughter in search of a new vehicle for her upcoming birthday. I purposely left Naperville Jeep for the last stop as my daughter had shown an interest in several of the Jeep models and if we found what she was looking for I would purchase it that day(She was unaware of this). Upon arriving at the dealership we were met in the lot by a salesmen named Dale G. He had asked us what model we were looking for and the time frame we were looking to buy. I told him the two types of vehicles and would be looking to purchase by the end of June( I did not want to reveal the potential surprise). He proceeded to show us several different options. I then asked him to if we could test drive the vehicles. Here is the dialog that took place. Dale: "She can't drive the vehicle" I responded: "I will drive it she can sit in the front seat to get an idea of how the vehicle rides" Dale: "Well you are not purchasing a vehicle for 3-4 months I don't think we should waste the time and test drive it right now" With a shocked look on my face I turned to my daughter indicating it was time to leave as Dale had no interest in helping us. As we heading back to my car, Dale started talking about some used car options, at that point I turned him out and we got in our car. My daughter turned to me and said, "how is he going to sell anything if he doesn't let people test drive the cars" The one positive thing that came out of this was it taught my daughter how not to treat a customer, thanks Dale. Needless to say we did not and will not by a vehicle from this dealership, my daughter has relayed this story to all of her friends that are also turning 16 in the near future and I will be using this story with my own sales reps as an example of the worst salesmanship I have seen in a long time. More

amazing sakes and support staff ready and wIllinois. This dealership had been a true blessing to someone like me. Within 4 months if having my bankruptcy discharged, they had me in a vehicle. 1 year (to This dealership had been a true blessing to someone like me. Within 4 months if having my bankruptcy discharged, they had me in a vehicle. 1 year (to the day) after that, I was back in dealing with ski and Tommy again, and this time hot in to what I wanted back with a great finance company. I'll recommends this dealer to anyone and everyone that will listen. Kudos abs thank you again. More

New car experience By far one of the best new car experiences that I ever had. It was a real pleasure dealing with Ski. I would highly recommend this dealership to every By far one of the best new car experiences that I ever had. It was a real pleasure dealing with Ski. I would highly recommend this dealership to everyone that I know that's looking for a new vehicle. More