Cawood Honda

I have lived in St Clair county for all of my 60 years and have bought my last 6 vehicles at Cawood Auto. Many of my neighbors have questioned me over the years as to "why am I so loyal to Cawood Auto?" and have bought my last 6 vehicles at Cawood Auto. Many of my neighbors have questioned me over the years as to "why am I so loyal to Cawood Auto?" and it all goes back to service. I have also noticed that when the question of price enters the conversation there is little to no difference between Cawood and the metro area dealers, where I'm sure no one will remember your name a year or more later. Randy B More

I don't normally write reviews but my experience in buyin a car from Cawood Honda was so awesome that I had to tell others. I have now purchased 5 cars from Cawood - and I consider myself a "customer for li a car from Cawood Honda was so awesome that I had to tell others. I have now purchased 5 cars from Cawood - and I consider myself a "customer for life." The team at Cawood make sure that every detail is perfect and you drive away in a beautiful car that is exactly what you were looking for and at the best price. I live more than an hour away from Cawood but it is worth the drive! More

I have been to Cawood Auto many times over the last several years and enjoy doing business with this company. The staff is always pleasant and professional. I just recently took my truck in for service several years and enjoy doing business with this company. The staff is always pleasant and professional. I just recently took my truck in for service and had the best experience. My truck was quickly diagnosed and repaired. The staff is truly customer service oriented and it shows through and through. I would highly recommend! More

From the second I walked into this dealership I was treated with kindness and respect. Throughout the entire process I sincerely felt like the managers and Mark and Ted Barrett specifically, did everyt treated with kindness and respect. Throughout the entire process I sincerely felt like the managers and Mark and Ted Barrett specifically, did everything they could to make the buying process go smoothly. I never felt pressured or uncomfortable which I experienced at a few other dealers before I went to Cawood. I never once felt like I was being "sold" on my 2010 Accord that I am so happy with. It really makes a difference when you feel like you are doing business with people who want to help you rather than just make a dime off you. I would recommend Cawood to anyone who wants to do business with a dealership that treats customers like friends and family. More

When I arived at Cawood I was promptly greeted by Jeremy. He is a very nice young person who gave me alot of information and never made me feel like I was being rushed to make a decision. I returned to Cawoo He is a very nice young person who gave me alot of information and never made me feel like I was being rushed to make a decision. I returned to Cawood 2 other times before I made my purchase. When I selected the Civic I wanted they did not have the color in stock and told me they would gladly go get the color I desired. I returned back the very next day to take delivery of my new car and was introduced to Matt the Business Manager. Matt went over all of my finance options and offered different available warranty options. I did purchase an extended warranty and felt that it was a very fair price. After the paper work was finished Jeremy introduced me to the Service manager then spent 45 minutes going over the manuals and all of the features of the car. I left very satisfied that I knew how everything worked and never felt like he was trying to just push me through the process. Since I left Jeremy has followed up with me multiple times to see if I have any questions. I have recomended Cawood to a number of friends but more specifically Jeremy! Thank You! More

Went there for a car they had in the sales flyer. Of course, the car was "sold yesterday" and was no longer available. The salesman then proceeded to try and sell me another car that I had no interest course, the car was "sold yesterday" and was no longer available. The salesman then proceeded to try and sell me another car that I had no interest in. He and the finance guy tried to sell me a different car, which again I had no interest in. I wanted an Impala, but they said I wasn't able to purchase that ( which is odd since I had a pre-approved $30,000 loan). Long story short, they chose to push two different cars on me rather than the one I wanted (I'm guessing they would've made more commission off of them). As I was leaving, the finance guy was knocking on my window trying to get me to come back in. I will NEVER set foot on this dealership again! Waaaay too pushy!!!! More

Was pre approved for a loan through "RoadLoans" initiated by cawood, so we get the loan setup go in to look around... first thing i notice is not a single price listed on any of there used vehicals initiated by cawood, so we get the loan setup go in to look around... first thing i notice is not a single price listed on any of there used vehicals.. not one, first visit i look around find a 2003 tracker 4cyl... these cars go from 9,000-12,000 at most in this area... i tell the guy i was pre approved and he tells me he can do it for 14-15 thousand.. the limit of the used car loan. then i call later talk to the salesman that initiated the contact and he says that "roadloans" gives them an offer they basically put in an offer and roadloans tells them how much they are willing to spend. thought that kinda odd considering roadloans gives you a blank check and pretty much you shop like you have cash in hand.. so i go back again trying to get a price out of them tell them the going rate in the area what others i have looked at the salesman grabs his manager... he comes in gives me the same line, roadloans determins the amount of the loan not them.. so then i think its fishy i call up road loans talk to a district manager and ask him if its true, if this is some special case.. he said no way they dont even discuss price with the dealership thats stricktly between them and the customer the only time they come back is with a denial letter if its over say 120% BBV and then they list how much over blue book they are willing to pay.. now my guess is with all these pre approved people seems to be younger couples like us they just try to get the most out of roadloans as they can and keep the buyer outta the loop till its time to sign."i saw a yonger couple drive out with a 2002 neon for over 14,000 that car should have been 8,000 at most for this area. the way they haggled called all the time but would never give a price very shaddy. not sure about the new lot but i will never go to the used lot again. After i find all this out selected a new dealer and find the tracker i wanted for a price i wanted he calls me up and ask when im comming in.. i tell him i thought it a little odd they wouldnt give me a price,and that roadloans said they have no say in the final sales price just approve or deny, he got quiet and said he could give me a deal, i just brushed him off and hung up.. very disapointed big waste of our time. More