Central City Toyota

Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Central City Toyota:
I work at a Toyota dealership in Florida, but was travelling back to PA to visit family. I was flying into Philly, and need to rent a car for the week. I called Todd and told him I wanted to rent a Camry so he reserved one for me. When I flew in Todd had a service employee pick me up from the airport to bring me to the dealership. He picked me up in the car I was going to be renting, so I was in and out of the dealership in 15 minutes since all I had to do was sign the rental contract and insurance info. When I returned the car a week later I had a friend taking me to the airport, but Todd had someone lined up to take me if needed.

They did a great job in making everything easy for me. I work at a dealership that is known around Jacksonville for great customer service in our sales and service department, but I was very impressed by Todd and everyone I came in contact with at the dealership. I would highly recommend them.

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Central City Toyota:
I live in NJ about 1.5 hours away from them. I was able to find the car I wanted. Kevin is incredible to work with. Everything was done for me including registration and NJ tax paper work etc.

When I pick up my car, the tire monitor alarm was on. I ask one service guy (Abe White) to look at it. He want above and beyond, no paper work, no talking to the sales guy/manager excuses, he took the car into the shop and adjust the spare tire (they could know the problem when delivery) pressure right away.

The registration stuff at the dealership FedEx my registration, plate and title on time and no extra charge(I heard NJ dealer wants $25 for FedEx).

I think the things I see at the dealership is that all of people there works together. There were no "ask the manager" routines. Everyone knows their job and making sure the customer get the best services.

The documentation fee was $55, that it!!! The dealer in NJ charges much higher plus a lot of extras that I don't need. I always buy cars from my nearest dealer, Honda, Acura, Nissan etc.. But the Toyota dealers I visted in NJ are impossible to deal with.

Thank You Kevin and Central City Toyota.

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