"Gilbert is awesome!"
We went to Central Florida Chrysler Jeep looking to trade my daughters old bug in. Gilbert was very patient with her and helped her find the right car and one she could afford. Needless to say she loves her car and even got a co-worker to come and see Gilbert for a car. We were very impressed with how professional and caring he was and how he really wanted to find the right car. We were very impressed with Gilbert that we came back and traded our Nissan in for a new Jeep limited. Gilbert truly takes the time to understand what the needs of the customer is and helps find the right vehicle and payment that is right for you. Thank you Gilbert, we are now a Jeep family and we will be back to see you the next time we need a new Jeep. I would recommend anyone to ask for Gilbert when looking for your next vehicle!
Gilbert was my salesperson. He was extremely patient with me, as I had many issues to overcome with my past experience leasing another Chrysler. Gilbert answered all of my calls, and was quick to address any of my questions or concerns. I would recommend him to anyone looking for a car, as he knows how to treat his customers. All in all, he did a good job assisting me with my purchase.
"worst service ive ever had, no emergency on their part "
just bought a car here 2 weeks ago. The horn isn't working on the car and I knew it. I was promised it would be an easy fix. After I purchased the car I found other things wrong with the car too. Took the car in the first time and was there for 3 hours and told they didn't have the part that they needed to fix the car. They said it would be 4 days to get the part. so brought the car back again the following week. Said they installed the part and its STILL not working. So now they are ordering the SAME part again and I have to wait another 4 days. (doesn't this place overnight parts????) So now my brand new car has sat in the shop more than I have driven it. And I wondering if I get a lemon with all this stuff wrong on a brand new car. No one seems to care that im waiting so long with my car in the shop while waiting for parts to come. in. Im really sorry I bought a car here. This is second time I bought a car here and it seems things have changed. Not a way to get someone excited over the purchase of a new car. They NEVER return calls either. There is no emergency on their part to get my car fixed and make a happy customer. Ive never seen anything like it. So now I guess I will see what happens next week with the part. In the meantime Im driving a rental that stinks, doesn't have tinted window and doesn't have Sirius radio. Had to cancel a road trip for this weekend because my brand new car is sitting in the shop until sometime next week. And who knows if this part will even work or how long it will last since there seems to be problems with it.
added 6 days later and STILL no part.