Century West BMW

Incredible service ! !! Professional and knowledgeable people. Cinthia Salazar in the service department is the most profession al, kind, on time, and best BMW customer !! Professional and knowledgeable people. Cinthia Salazar in the service department is the most profession al, kind, on time, and best BMW customer service . Romelia a d Jeniffer in the loan department also are the best. Century West BMW is the best ! More

Overall my experience from start to finish was great! ! My service advisor Dave or David was very patient and helpful with all my questions. Some of the random issues the mechanic said I had were questio ! My service advisor Dave or David was very patient and helpful with all my questions. Some of the random issues the mechanic said I had were questionable I must say. More

Brian Hough is the absolute best. He is a complete professional...no pressure and always available to answer questions and explains all work to be done. Fantastic communication. Al He is a complete professional...no pressure and always available to answer questions and explains all work to be done. Fantastic communication. All work done on my car was done 100 percent to my satisfaction. I was especially impressed with the wax detail on my car. They were able to buff out some of the stubborn dull spots. My car looks shiny and new. I am a happy camper!! A++ More

Just purchased a certified pre-owned X6 and it couldn't have been an easier and smoother process. Carter Kanes was incredibly helpful, personable and took his time to work with us. have been an easier and smoother process. Carter Kanes was incredibly helpful, personable and took his time to work with us. More

Eddie Perez was very accommodating and met all my expectations on partnering for my service experience. expectations on partnering for my service experience. More

Staff were courteous and approachable specially Mr Doug McLure, my assigned service advisor who maintains a good rapport with customers. The ambiance in the customers lounge is pleasantly arranged where cu McLure, my assigned service advisor who maintains a good rapport with customers. The ambiance in the customers lounge is pleasantly arranged where customers are offered with coffee and donuts. More

Not happy with the charge for 252 dollars just for inspection . When they have the multi point inspection for free and they don’t even inspect the car correctly inspection . When they have the multi point inspection for free and they don’t even inspect the car correctly More

Mark King did an exemplary job in completing the transactions for our new iX on a remote basis. It's easy to leave a great review when everything goes super smoothly but even when we had a bit of a transactions for our new iX on a remote basis. It's easy to leave a great review when everything goes super smoothly but even when we had a bit of a glitch Mark stepped up and made the deal go through easily. It was a pleasure working with him, and we would do so again. More

They are wierd no help they hang up the phone they dont listen to me i give them details of data and they dont care. John the service manager did not know my car was plug in listen to me i give them details of data and they dont care. John the service manager did not know my car was plug in More

They were extremely helpful, courteous and never felt pressured to look at another car it was easy. pressured to look at another car it was easy. More