Cerritos Nissan

Customer Service, John kept me up to date on what was going on with the car and how the process of buying the car was moving along. Quality of work, When the car was delivered it was super clean and john going on with the car and how the process of buying the car was moving along. Quality of work, When the car was delivered it was super clean and john took the time to go over all the features with us.Friendliness, their was not a grouch in the entire dealership.Happy people make happy customers.Overall Experience,I feel comfortable with the sale.There was no pressure to buy and all the sales people were very helpful to put me in touch with the people I needed to talk with. Price,The price John gave me was less than the price Consumer Reports new car buying system suggest. More

Last March, 2011, we had a minor problem with the "service engine soon" light on our 2011 Nissan Versa. I called the Cerritos Nissan Service Department and scheduled an appointment to get it checked "service engine soon" light on our 2011 Nissan Versa. I called the Cerritos Nissan Service Department and scheduled an appointment to get it checked out. Mr. Jeff Nomura was the employee assigned to us to check out the problem we were having with our Versa. Mr. Nomura was very, very helpful to my husband and gave him a breakdown as to what the problem might be. Mr. Nomura then told my husband that our car would have to stay in the shop because a Nissan Engineer would need to come out and check the issue we were having with the "service engine soon" light. Mr. Nomura helped out my husband with a rental car and told him he would give us a call when our car was ready for pick-up. Two days later, Mr. Nomura called me at work to let me know that our car was ready. When I asked him what the problem was again, he was kind enough to tell me what the issue was in such a way that I could understand. Mr. Nomura was EXTREMELY PROFESSIONAL and KNOWLEDGEABLE when he explained to me why the "service engine soon" light was on. In addition, he was sweet and very patient at answering all of my questions. The phone conversation was altogether pleasant! To add, in our phone conversation, I was very pleased to hear Mr. Nomura say that he really cares about his customers and works his best to ensure that they are 100% satisfied. And folks, this is true! Our overall experience with Mr. Jeff Nomura was outstanding! Our 7,000 mile service is coming up soon and we hope that Mr. Nomura will be available to assist us again. If Mr. Nomura isn't available on the day we schedule our appointment, we will schedule an appointment at a day and time that HE WILL be available. Thank you, Mr. Nomura, for taking such great care of us! My husband and I are very pleased with the service we received from you last March! We look forward to seeing you again! Best regards, The Torres-Guimaraes Family (Nancy and JP) More

Well The Customer was great, really friendly people there, and Tim Landeen did a really good job, and gave me what i wanted well better then what i though i was going to get. so until now i haven't reg there, and Tim Landeen did a really good job, and gave me what i wanted well better then what i though i was going to get. so until now i haven't regret choosing Cerritos Nissan to get my first car there. so i deffetenely recomend my friend or fam to go buy a car at Cerritos Nissa. o and I also thank all the other people the helped me there, but i forgot their names sorry!! :) More

I had a problem with a tire sensor, went to a local nissan dealer in Los Angeles and was told have I put air, and that it would cost $150.00 to replace the sensor. They gave me a price without looking nissan dealer in Los Angeles and was told have I put air, and that it would cost $150.00 to replace the sensor. They gave me a price without looking at the problem. I scheduled an appointment with Peter Chavez at Cerritos Nissan which I should have done in the first place, and he told me he would look at the problem, within an hour he said the problem was fixed, and everything was covered. I enjoyed the friendliness of Mr. peter chavez and I am requesting for any future maintenance that he be my service advisor. Thank you Mr. Chavez More

This dealership was excellent. The slmesman Tim Landeen was awesome. He made my decision easy when I picked the car I wanted. He was very knowledgeable about different cars, makes and models. He had a very was awesome. He made my decision easy when I picked the car I wanted. He was very knowledgeable about different cars, makes and models. He had a very positive attitude and demeanor. I'm glad he was my saleman today. I will refer my family and friends to him. Tim I thank you for everything you did for me today. You really made my Easter. Thanks Michelle D. More

Shawn, John, Brian and Adolfo were very friendly, personable and patient! I had not bought a new car in 12 years and was unsure of what I wanted. After checking out some different makes and driving personable and patient! I had not bought a new car in 12 years and was unsure of what I wanted. After checking out some different makes and driving several, I decided I was going back to Cerritos Nissan and buying the Altima. Thanks to everyone. More

Grace, Mark, and Eduardo were wonderful to work with. I was mostly impressed by their customer service and professionalism. I enjoyed the cleaness of the facilities. I want to especialy thank Grace for go was mostly impressed by their customer service and professionalism. I enjoyed the cleaness of the facilities. I want to especialy thank Grace for going the extra mile to answer all my questions. She truly was a joy to do business with. I would diffently recommend friends and family to Cerritos Nissan. More