Damian A and Patrick F were very friendly. They both went the extra mile with helping me buy the car I wanted. Damian and Patrick should have a pay increase for their outstanding performance at Cerritos Nissan.

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Extremely Satisfied with the service, knowledgeable and friendly staff, and my new car! Starting with the salesman who assisted me with the purchase of my vehicle (Chris Rico), FInance Manager (Shane) and Sales Manager (Matt Hansen) I truly had an exceptional experience! This was the first time I purchased a new vehicle and I am glad I chose Cerritos Nissan to do so. Everyone went out of their way to accomodate my needs and in return I am extremly content with my vehicle and great customer service!

I will keep coming back & recommend Cerritos Nissan to all my friends and family!

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Huan is an excellent sales person; one of the better ones that I've talked to in the last couple of weeks that I've been researching vehicles. He had a very approachable personality, low pressure, yet able to answer all of my questions. His product knowledge well exceeded that of other sales people that I've spoken to. Huan also did an excellent job on his due dillagence, making sure to follow up and make sure that all of my needs were met, and that my overall experience at Cerritos Nissan was a positive one.

Thanks for everything,
Denos Amarantos

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This dealer was amazing. The whole stuff was so friendly and helpful. We were really happy with them. The only thing was that it took way too much time. I was there for about 5 hours and we went around 12 so around 3 we became very hungry. Other than that everything worked out great.

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I WENT TO BUENA PARK NISSAN FIRST I HAD A VERY BAD EXPERINCE THERE FOR THREE HOURS WHEN I LEFT I WAS DRIVING HOME AND I HAD TO USE THE BADTHROOM SO I STOP AT CERRITOS NISSAN AND WHILE I WAS IN THE RESTROOM MY HUSBAND EXPLAIN TO SHANT WHAT HAPPEND AND WHEN I CAME FROM THE REST ROOM SHANT WALK UP TO ME AND SAID DON'T WORRY I'M GOING TO TAKE GOOD CARE OF YOU TODAY NO ONE LEAVES HERE WITH OUT A CAR AND BOY WAS HE RIGHT NOT ONLY WAS HE GOOD BUT HE GOT ME THE CAR I REALLY WANTED A NISSAN ALTIMA AND THEY MATCH MY LOAN I HAD ALREADY HAD FROM ROADLOANS.COM WHEN YOU ARE IN NEED FOR A CAR CERRITOS NISSAN IS THE PLACE TO GO AND ASK FOR SHANT KRIKORIAN AND WHEN I LEFT SHANT HAS BEEN CALLING ME ASKING ME HOW THE CAR IS DRIVING AND AM I HAPPY WITH THE CAR YOU CAN NOT ASK FOR BETTER CUSTOMER SERVICE THEN I RATE CERRITOS NISSAN WITH 100%

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I went in to look for a pre-owned and left with a brand new car!!! The service was great from the moment I walked into the building until I drove off the lot with the car. The entire team was awesome and made the entire experience one I'll never forget. I would highly recommend this dealer

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I am a first time new car buyer and have been to two competitive dealerships prior to going to Cerritos Nissan. My husband was not even interested in the Nissan brand itself until we visited the friendly Cerritos Nissa dealership. Jeff Robertson our salesperson was terrific. He was well informed about all of the car features as well as the ratings. Unlike our other dealership experiences we were allowed to test drive many vehicles without being pressured or made to feel bad. By the end of our experience my husband and I had a completely different and positive feeling about the Nissan brand and are now considering buying one in the near future. It was nice not to feel pressured and we look forward to future dealings with the Cerritos Nissan dealership and Jeff especially.

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We went to purchase a pathfinder. new or used. leaning towards new because of the vppe plan at work. the sales man and finance guy literally took less than 15 minutes to tell us that they could not work with us. They wanted to sell us the car they wanted, the color they wanted . They didnt even try to make us an offer. We didnt even have a chance to tell them we were pre approved. They were just rude. So we drove to west covina the same day and there we bought our new 2012 pathfinder. I have never had such horrible service at a dealer as I did at cerritos.They were even pushing us to lease a vehicle. I've purchased two nissans at west covina and will now always go back to them because of their service.The difference was night and day. West covina also manged to get us an amazing 2.9 apr on our loan. love them. cerritos should learn from them. I will never recommend Cerritos for buying a new car which is a shame because we have been servicing our vehicle with them for years.

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I can't express the gratitude I have towards the people of Cerritos Nissan. I took my family on a vacation over Presidents Day weekend to celebrate my daughter's birthday. While driving down from the Bay Area our truck broke down and we did not feel that it would be safe to drive it back north. I put another vehicle on hold at another dealership before I stopped in at Nissan. I was lucky enough to meet Wally Awad who was very understanding of my situation. He was great right from the beginning. He was kind enough to take a test drive from Cerritos to the hotel I was staying at in Anaheim, about a 40 minute adventure, so I could show my wife the car before I purchased it. While waiting for the Kia Borrego to be detailed and the paperwork to be completed I was introduced to Richard and Robert, both in management and they too were great. When the paperwork was ready they sent me to the finance dept were I met Sarah Choi, again another great person who also understood the importance of getting back to my family quickly. I have bought about a dozen vehicles from dealerships in the past 20 years and I have never walked away feeling like I met good people. I usually walk away feel a bit used. I am 100% serious that the next time I'm in the market I will actually drive the 6 hours to do business with these guys again. I'm sure my family won't mind another trip to Disney anyway.

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i bought a used 04 MBZ from them and had the worst experience ever. First i came in to look at the car, it took forever to locate the car, then after buying with cash and finishing up all the paper work.
They put in writing the car would be detailed and in the proper dealership condition and it would take 2-3 max. it took them 3 weeks after constant calling and the final job was terrible. and their end of the paperwork was not finished.


overall the experience sucked, when i called they would transfer me back and forth. and i would leave a message and nobody would call back.

no one works with the customer.

Nissan corp should take this dealership out of the current owner's

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