Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Cerritos Nissan
Cerritos, CA
254 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 254 reviews
November 02, 2019
Wouldn't buy from them again Last week we leased a Leaf. In the beginning it was super easy until we had to actually sign. We realized the "rebates" we were offered as one of the Last week we leased a Leaf. In the beginning it was super easy until we had to actually sign. We realized the "rebates" we were offered as one of the benefits didn't apply for a leased car, even if we JUST discussed leasing. To explain the situation they sent 2 guys + our sales guy, everybody had different info. One of them, Lyle, was SUPER rude, rolling his eyes as if we were annoying him with our questions after they were contradicting themselves. Our sales guy was super nice so we leased the car, he offered to send us a link to get a card to charge our EV...after a week we haven't gotten it. We are concerned we will get more "surprises" in the next couple weeks :( More
by Aret
Employees Worked With
Lyle
Helpful October 21, 2019
Great experience Had an amazing experience both times my husband and I were there. We went to different dealerships to check out different cars and prices, Cerritos Ni Had an amazing experience both times my husband and I were there. We went to different dealerships to check out different cars and prices, Cerritos Nissan was the best experience, the process was so smooth and easy. David and the whole team were all so friendly and patient with us. More
by Cecy
Employees Worked With
David M
October 17, 2019
Terrible experience, and a bunch of liars The amount of time it took the sales person to get results/response from the sales manager (David), when it was obvious from observation he wasn't bus The amount of time it took the sales person to get results/response from the sales manager (David), when it was obvious from observation he wasn't busy, or actually doing anything at all. The fact that the sales staff (sales & internet sales) cannot collaborate to get the customer the best deal. Being handed off from one sales person to another in the middle of negotiating a deal. Driving all the way from Upland only to find out that I was lied to over the phone, and rudely told the price was not actually negotiable by sales manager David. Finding out that there actually WAS a better deal to be had by financing the vehicle, that was discussed with me in a call AFTER I got home! I haven't been treated like that by a dealership in a long time, and I usually do the same thing I did today, I walked out. I've purchased many vehicles from my local dealership here in Upland (Mountain View Chevy), including new (Chevy Cruise, Chevy Colorado), and used (Mercedes C230, Jaguar, etc.) vehicles and never experienced such tactics. More
by jsjodin
Employees Worked With
Lyle, David, Nate
October 06, 2019
Very bad dealership bad experience! Once they lure you in the dealership with excessive calls they treat you bad they try to up sell and lie to you. The car I purchase was dented scratched and bumper pus in the dealership with excessive calls they treat you bad they try to up sell and lie to you. The car I purchase was dented scratched and bumper pushed outNever again will I purchase any vehicle from this dealership!!!! More
by Rrasca
Employees Worked With
Rob Lawicki, Kentucky Colasanti, Collins Ezeogba, Gus "JR" Hernandez, Michael Boghossian, Pat Finley
October 05, 2019
Good so far Second visit and the employees seem really enthusiastic. I had a cargo cover installed quick and fast. I will return so far so good thanks. Second visit and the employees seem really enthusiastic. I had a cargo cover installed quick and fast. I will return so far so good thanks. More
by Lenzi
Employees Worked With
Jorge
September 23, 2019
Great customer service Sales people are really cool help you out Tony zepeda really cool sales guy great customer service hooked me up on a newer car Nissan Cerritos is the Sales people are really cool help you out Tony zepeda really cool sales guy great customer service hooked me up on a newer car Nissan Cerritos is the way to go . More
by ddddoriannn027
Employees Worked With
Tony
September 21, 2019
Battery replacement Good deal on battery with a free car wash. Great service, reasonable wait times considering I was a walk in with no appointment. Would recommend! Good deal on battery with a free car wash. Great service, reasonable wait times considering I was a walk in with no appointment. Would recommend! More
by T
Employees Worked With
Tony
September 14, 2019
Miner repair of window shade Had to have a miner repair. The service was excellant. I would give the whole experience a 10. Tony was our repair man. He was helpful, efficient & pr Had to have a miner repair. The service was excellant. I would give the whole experience a 10. Tony was our repair man. He was helpful, efficient & professional. More
by Jo
Employees Worked With
Tony
September 08, 2019
Bad customer service If you dont mind wasting time, being ignored, lied to, this is the place for you!!! Good luck, you’ll need it! Management is no better l! If you dont mind wasting time, being ignored, lied to, this is the place for you!!! Good luck, you’ll need it! Management is no better l! More
by Weezy
Employees Worked With
Karen and Chrisin
September 02, 2019
Professional Was the better experience ever buying a new car, they were fast and honest all the time. Very satisfied. They took us (my wife and me) on a nice purch Was the better experience ever buying a new car, they were fast and honest all the time. Very satisfied. They took us (my wife and me) on a nice purchase experience. More
by J0192
Employees Worked With
Karla Castellanos, Enrique Labrador
