Chaparral Buick GMC

I was leary before arriving due to some past reviews but we saw the vehicle as soon as we drove in. The salespersons came out and we took a testdrive with no hassel. The car was in good condition and we wer we saw the vehicle as soon as we drove in. The salespersons came out and we took a testdrive with no hassel. The car was in good condition and we were offered a discount when we mentioned seeing some rust underneath. We were never pressured and the deal was fast and easy! More

I made contract online then was ignored every turn I took. totally sorry customer service along with the sales person that never return texts took. totally sorry customer service along with the sales person that never return texts More

could'nt get together on price or trade in or finance on truck or they never responed to my inquirey truck or they never responed to my inquirey More

Horrible! ! Service and sales were completely dishonest. Bought a used car with a major mechanical issue and management was unwilling to do anything to help cor ! Service and sales were completely dishonest. Bought a used car with a major mechanical issue and management was unwilling to do anything to help correct the issue. More

They never made my wife and I feel like we were being pressured into buying something that we didn't want. They were super friendly and treated us like family. pressured into buying something that we didn't want. They were super friendly and treated us like family. More

Odometer manipulation and fire before one month Bought a used car less than a month ago. The axles were so bad they practically fell out, the cars security portion of the computer has a code showing Bought a used car less than a month ago. The axles were so bad they practically fell out, the cars security portion of the computer has a code showing the odometer has been tampered with. Volvo mechanic says the only time this code can be logged is when the odometer has been changed and a back tire caught fire. They will avoid your calls and they won't care much about you. Buyers beware getting a car from Chaparral in Johnson City,Tn. More

Quick and smooth process Just want to thank John and the rest of the team for making my experience purchasing my Buick Regal quick, smooth and hassle free. From the Welcome to Just want to thank John and the rest of the team for making my experience purchasing my Buick Regal quick, smooth and hassle free. From the Welcome to Delivery I always knew what was going on and was engaged. Recommend More

Excellent service, caring employees and compassionate owners I use Chaparral to service my vehicles for as long as they have been open. I presently have my GMC Yukon and Chevy Corvette. The Service Manager, Se I use Chaparral to service my vehicles for as long as they have been open. I presently have my GMC Yukon and Chevy Corvette. The Service Manager, Service Advisors and service technicians are tops in their fields. From the minute I drive into the service area, I made to feel important. The work is always performed professionally, in a timely manner and always comparatively priced. I recommend the service department to anyone needing service on their GM or any other vehicle. More