Chapman BMW On Camelback

BEST IN CLASS! We have purchased three BMW automobiles from Chapman BMW on Camelback.. from sales to service to administration, this dealership is truly second to n We have purchased three BMW automobiles from Chapman BMW on Camelback.. from sales to service to administration, this dealership is truly second to none. BEST in CLASS involving professional, courteous, ethical, and high integrity in all aspects involving their customers. I live within minutes of Penske BMW in North Scottsdale, but will drive to Chapman for all services and sales related needs! They are THE BEST! More

Outstanding service The Chapman BMW personnel is professional , flexible and always ready to go the extra mile to answer the need of the customer. I recommend this dealer The Chapman BMW personnel is professional , flexible and always ready to go the extra mile to answer the need of the customer. I recommend this dealer from sale to maintenance . More

Great experience We purchased this car while living in another state. The transaction was flawless! Craig made everything so easy. The paperwork was sent to me in a ti We purchased this car while living in another state. The transaction was flawless! Craig made everything so easy. The paperwork was sent to me in a timely manor and the car was ready to drive off the lot as soon as I arrived. Craig was so knowledgeable about the vehicle during our communications that I really didn't have any questions when I picked it up. A++ More

Unlike any previous buying experience We knew what we wanted in our new BMW, but there was nothing in stock locally. I reached out two two dealers and both responded quickly. One tried t We knew what we wanted in our new BMW, but there was nothing in stock locally. I reached out two two dealers and both responded quickly. One tried to get me to settle on what they had in stock. Robert Mills with Chapman BWM on Camelback began the first call with what was important to us and how they could then try to find something and trade for it. While we spoke I felt like Robert was actually listening, and when appropriate made some very good suggestions that we had not even thought of. Sure enough he found several very close choices and when we decided on one, then working with Doug Martin made the dream a reality. The whole experience was smooth and stress free. More

Craig was Fantastic Fantastic!!! Craig did a fantastic job in taking care of us when we purchased our leased vehicle. Everything went as smooth as silk. We have worked w Fantastic!!! Craig did a fantastic job in taking care of us when we purchased our leased vehicle. Everything went as smooth as silk. We have worked with Craig in the past and will work with him again in the future!! More

Great service! Michael Ludtke is an awesome service adviser! Always helpful! Anytime that I contact him for service he immediately responds back and schedules my car Michael Ludtke is an awesome service adviser! Always helpful! Anytime that I contact him for service he immediately responds back and schedules my car for drop off. More

Awesome service I dealt with Geoff and must say he was amazing. He truly listened to my needs and got me the car I wanted for the right prize. Would recommend him to I dealt with Geoff and must say he was amazing. He truly listened to my needs and got me the car I wanted for the right prize. Would recommend him to anyone ! More

Craig Rusin is the Best I have been driving BMW's over the last 15 years. The last two cars I bought were from Chapman and my sales person was Craig Rusin who is the best sal I have been driving BMW's over the last 15 years. The last two cars I bought were from Chapman and my sales person was Craig Rusin who is the best sales person I have ever met. He was very knowledgable and very helpful. He has great customer service skills. Chapman will be my dealership of choice because of Craig Rusin More

GREAT CUSTOMER SERVICE! The service at Chapman BMW was oustanding! I was not pressured by the staff, and I was in an out in less than 2 hrs. The service at Chapman BMW was oustanding! I was not pressured by the staff, and I was in an out in less than 2 hrs. More

Craig is Different Had an excellent conversation with Craig today, very unusual for me in that car salesmen are not my favorite people. Craig asked if he was doing OK a Had an excellent conversation with Craig today, very unusual for me in that car salesmen are not my favorite people. Craig asked if he was doing OK and when I replied affirmative he asked if I would review him on this website. I am pleased to do so. Will not go into detail, but suffice to say if I decide on a BMW for my next car this Fall I will look/ask for Craig. We actually had a decent back and forth conversation that was not mired in salesmanship or car sales-speak. I felt he was honest, well-spoken, mature, upfront, personable, and willing and able to relate to me as a person and not simply the next sale. Had a good feeling as I left the dealership, which is not usually the case. I can't vouch for the dealership as a whole, but Craig is good. More