Chapman BMW On Camelback

Mitch Timothy is amazing Mitch Timothy went out of his way to correct a problem I experienced with service on my vehicle. He follows through, over delivers and listens to wha Mitch Timothy went out of his way to correct a problem I experienced with service on my vehicle. He follows through, over delivers and listens to what the customer has to sya. I could not be happier with the service he provided! More

A+, Extremely pleased. Ex-M.B. lifer, now a BMW fan! Happy! Our experience recently at Chapman BMW has set a new bar for excellence. Having been previously committed Mercedes Benz life long customers we decide Our experience recently at Chapman BMW has set a new bar for excellence. Having been previously committed Mercedes Benz life long customers we decided to deviate 36 months ago with the refreshed X 5, prior we drove the GL 550 from M.B. Well, we had a good experience with Craig Rusin and the team at Chapman BMW, however post purchase is where we really fell in love. ALL MAINTENANCE=free, not the case at M.B., ALL LIKE CAR RENTALS=free. Tremendous customer service is what followed and we fell in love. Fast forward to this past weekend. We swapped out the X5 to a 5 series, and are thrilled with the outcome. Craig Rusin moved mountains to make the deal a perfect fit. He listened! Spoke to our need, and delivered tremendous value. A+++++ experience is what followed. The offering from Chapman BMW outpaced Mercedes, Jag, Lexus and competing BMW dealerships by a mile. I know this because I did the footwork. Moving forward we now call oursleves BMW lifer's! Thanks Craig, Thanks Chapman BMW. More

An effortless transaction for my new car I recently purchased a car from Joe Lena at Chapman BMW on Camelback. The car I wanted to drive was waiting. The whole deal was pretty effortless. Tha I recently purchased a car from Joe Lena at Chapman BMW on Camelback. The car I wanted to drive was waiting. The whole deal was pretty effortless. Thanks Joe! Also, right before we left I found some damage on the front fender -- no problem -- it was totally fixed a few weeks later -- thanks Artin. More

Craig Rusin Highly Qualified and Knowledgeable If you want a professional advisor who listens to your wants and needs in a vehicle Craig is the person to ask for when visiting Chapman BMW on Camelb If you want a professional advisor who listens to your wants and needs in a vehicle Craig is the person to ask for when visiting Chapman BMW on Camelback. He is extremely knowledgeable in the automobile industry even beyond BMW. He is professional yet has a down to earth "REAL & GENUINE" personality that makes for an at ease shopping and buying experience. I worked with him on my purchase of a Mini Cooper S and he did not hesitate to explain and show me all the features it had to offer. His genuine interest in my happiness with my decision of the Mini and Chapman BMW has ultimately made a return customer out of me in the future and I will highly recommend Chapman BMW on Camelback and refer them to Craig Rusin of course!! More

Another great experience with Craig Rusin and Chapman BMW What can I say about the consummate professional - Craig Rusin. He knows BMW and Chapman is lucky. No blessed to have him as a salesman. The professio What can I say about the consummate professional - Craig Rusin. He knows BMW and Chapman is lucky. No blessed to have him as a salesman. The professionalism and ease of buying a BMW keeps me coming back for more. I got a great and fair deal from Chapman and that always leaves me happy. Thanks Craig Rusin and Chapman. You have a customer for life. More

Craig Rusin is a true pro! Ask for him I live in Sedona so Craig had been keeping an eye on his Phoenix inventory for me for awhile. When we found what I wanted he made the deal happen in a I live in Sedona so Craig had been keeping an eye on his Phoenix inventory for me for awhile. When we found what I wanted he made the deal happen in a half hour by email. The next day was his day off but he came in to say hello and make sure that the transition was flawless. I drove away with my dream car in less than 12 hours from our first email. He knows what he is doing, respected my time constraints and I could not have had a better experience with him and the team at Chapman---my 2d rodeo with these folks. OUTSTANDING! More

Great experience Second experience at Chapman BMW. Both great experiences! Worked with Ernie and Craig in Service. They did everything as promised and got car back whe Second experience at Chapman BMW. Both great experiences! Worked with Ernie and Craig in Service. They did everything as promised and got car back when promised. More