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Chapman BMW On Camelback

Phoenix, AZ

4.5
1,370 Reviews

830 E Camelback Rd

Phoenix, AZ

85014

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1,370 Reviews of Chapman BMW On Camelback

March 04, 2016

My sincere thanks Craig! I was referred to Craig by another dealer and told "if you are considering an i3, talk to Craig." I took the advice and met with Craig to talk about More

by Brian i3
Recommend Dealer
Yes
Employees Worked With
Craig Rusin
March 03, 2016

Craig Rusin Craig did an excellent job taking his time and helping us purchase our first BMW. He was very knowledgable and was made our experience very pleasurab More

by Hillwise
Recommend Dealer
Yes
Employees Worked With
Craig Rusin
February 21, 2016

Highly Recommend Sales Agent Joe Lena Joe Lena was courteous, professional, and very helpful, will definitely refer others to him and contact him next time I trade-in my BMW. Glad I read r More

by LynneEasterday
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joe Lena
February 13, 2016

Best experience I've ever had buying a car Sometimes things are just meant to be. My husband and I weren't planning to buy a car that day; but Craig patiently educated us on options and we soo More

by ss6223
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Rusin
February 09, 2016

Service I recently had my BMW 650i serviced through my Service Advisor, Patrick Burchell. All that is required of me is to simply drop the car off. Patrick More

by CML
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Burchell, Nick Falcon, SERVICE SERVICE
January 30, 2016

Great service It's smooth and hassle free everytime to drop my car off for service. My service advisor, Michael, is critical in how simple the process is. More

by AviR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Ross
January 30, 2016

3 hours and 20 minutes for an oil change I arrived at 12 for an oil change which was approximated to take 1.5 hours. Dan said he would call me when it was ready. I was provided a loaner and r More

by Icewater
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
SERVICE SERVICE
Apr 26, 2016 -

Chapman BMW On Camelback responded

"Good Morning Mr. Brewton, My Service manager has attempted to reach you numerous times to discuss your visit. When you have a minute if you could please contact myself - Vida Wilson 602-308-4907 or Doug Strobot, Service Manager - 602-308-4942 - we would appreciate your time."

January 29, 2016

Like Family I have had the pleasure of buying two cars from Craig over the past 4 years and can't say enough good things about this guy. I have referred two frie More

by scoobes0614
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Rusin
January 28, 2016

SERVICE I had my 750 Li worked on last week and this week. Dan Lidington kept me abreast of the work being done. Outstanding Service advisor. More

by Papoosh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
SERVICE SERVICE
January 23, 2016

Dan Lidington - Excellent Service Advisor! Excellent service on my 2015 M235i at Chapman BMW on Camelback from Dan Lidington. Dan has helped me numerous times and is always professional, person More

by aabed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Lidington
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