Chapman BMW On Camelback

scheduled service took my wife's 2010 128 convertible to mike ludtke at chapman. had a loaner waiting for me. i was treated with great courtesy and friendliness by mike took my wife's 2010 128 convertible to mike ludtke at chapman. had a loaner waiting for me. i was treated with great courtesy and friendliness by mike as usual. was called promptly when car was ready. nice experience. More

Great Experience I went in because one of my windows was not functioning properly on my BMW 328i. Even without an appointment corrected issue promptly. I have been us I went in because one of my windows was not functioning properly on my BMW 328i. Even without an appointment corrected issue promptly. I have been using Chapman BMW on Camelback for years, and have always been pleased with service More

Bobby Stewart is My Man My 2007 BMW Z4 3.0is with 13000 miles blew it's ABS pump and motor. I guess that's how BMW makes cars recently. Well as with all BMW's the repair co My 2007 BMW Z4 3.0is with 13000 miles blew it's ABS pump and motor. I guess that's how BMW makes cars recently. Well as with all BMW's the repair cost $4400.00. I used to buy new cars for that amount! Ok, I'm done crying. Bobby Stewart got me a 10% discount due to my BMW CCA membership and kept me informed all during the week it took to repair the car. Bobby and Chapman made a revolting experience easier to live with. More

Overall Great Experience! I recently leased an i3 and so far i am beyond impressed. Craig was very knowledgeable and passionate about the i3. He personally has an i3 so he was I recently leased an i3 and so far i am beyond impressed. Craig was very knowledgeable and passionate about the i3. He personally has an i3 so he was able to answer a lot of my questions from first hand experience. I really appreciate the fact that he gives his direct cell number to call/text anytime I have questions about the vehicle...which i have already done several times and he is always quick to respond. Overall great car, great Craig, and great dealership. More

Poor customer service,unprofessional service advisor im really sorry that I went to chapman BMW , fixed my car week ago, then less than a week on my way back from flagstaff 45 miles away from my house st im really sorry that I went to chapman BMW , fixed my car week ago, then less than a week on my way back from flagstaff 45 miles away from my house stopped again, and when I called in all they said that we are sorry. More

How car buying should go!! Craig is a not only a knowledgable rep but he is straight up and honest when it comes to details prices and expectations. I Called him and said this i Craig is a not only a knowledgable rep but he is straight up and honest when it comes to details prices and expectations. I Called him and said this is the car I wanted,this is what I was willing to spend or pay per month, this is what I have to trade etc and he went to work. Provided me with options and was very helpful and easily reachable. We settled on a i3 Rex and my wife loves it and so do I. What a great car and what a great experience. Great dealership made better by professional gentlemen like Craig Rusin. Thanks for all your help and happy new year. More

Excellent Service Experience Went in for service on my X5. Excellent customer service, prompt service, and most importantly...they were quick to get me in and out in an organized Went in for service on my X5. Excellent customer service, prompt service, and most importantly...they were quick to get me in and out in an organized manner. More

BMW Experience Craig Rusin is exactly what buying a BMW should be about. After 6 previous purchases we lost loyalty to the BMW brand due to the BMW dealerships while Craig Rusin is exactly what buying a BMW should be about. After 6 previous purchases we lost loyalty to the BMW brand due to the BMW dealerships while we lived in Las Vegas. I was hesitant in purchasing a BMW locally. I wanted to find a dealership/sales person I could build back a relationship with. To have some loyalty like we had in LA. I believe we have found that with Craig. More

Excellent Experience with Craig Rusin and Chapman BMW I went to Chapman looking to lease a BMW i3. Craig was very knowledgable about the car and made my experience an extremely positive one. He was easy I went to Chapman looking to lease a BMW i3. Craig was very knowledgable about the car and made my experience an extremely positive one. He was easy to talk to and didn't feel like I was being sold anything. He was very passionate about the car, he had one himself, and that's what sold me! I was very happy with the deal I received and will certainly be referring my friends and family to Craig. More

Purchased a new X5...Excellent!!! Just picked up our new X5 and could not be happier. Joe Lena was our salesman and he was great to work with from beginning to end. Joe worked hard t Just picked up our new X5 and could not be happier. Joe Lena was our salesman and he was great to work with from beginning to end. Joe worked hard to earn our business. I highly recommend this dealership and especially Joe! More