Chapman BMW On Camelback

Good experience My experience with the Chapman BMW service dept. has been good, and Bob Molanick has played a large part in this. I do feel through my 2011 328 has b My experience with the Chapman BMW service dept. has been good, and Bob Molanick has played a large part in this. I do feel through my 2011 328 has been in too many for the short period time we have owned it, However the service has been good. Harry F More

Love my bmw. My service rep is Taras Mishenko. He has proven to be personable, helpful, courteous, dependable, informative and in my opinion a great person. I hav My service rep is Taras Mishenko. He has proven to be personable, helpful, courteous, dependable, informative and in my opinion a great person. I have been impressed with my service when ever I have visited. There is a dealer closer to me and I will go nowhere else. Thank you More

Competent and Friendly I love taking my BMW to Chapman. The service adviser, Patrick Burchell, is outstanding; he is efficient and friendly and follows up everything with m I love taking my BMW to Chapman. The service adviser, Patrick Burchell, is outstanding; he is efficient and friendly and follows up everything with me. The only negative thing I can say is that BMWs are expensive to fix and maintain, but that's not the fault of Chapman. I've never had a bad experience at this dealership and I have bought two BMWs from them and have had service from them for 14 years. More

A nice experience for a change Always willing to help and always takes the time to answer my questions!!!Craig is a professional at his job!!! I will most definitely recommend this Always willing to help and always takes the time to answer my questions!!!Craig is a professional at his job!!! I will most definitely recommend this BMW dealership!! Thank you again Craig!! Carol Gilmour More

Service is INCREDIBLE! Thank you Steve Cadieux I unfortunately purchased my 2nd BMW from a different dealership ONLY because Chapman didn't have what I was looking for. Thank goodness I purchased m I unfortunately purchased my 2nd BMW from a different dealership ONLY because Chapman didn't have what I was looking for. Thank goodness I purchased my 1st BMW from Chapman so I knew what type of quality service techs and advisors they have. I STOPPED going to the other dealership because they didn't care about the quality or appearance of their service and collision work. OK, enough about that... If you want a thorough, caring, superior experience, I would highly and strongly recommend going to Chapman. I go to the Chapman BMW on Camelback and my service advisor is Steve Cadieux . He and his team are EXTREMELY thorough, friendly and know how to take care of their customer. Each time I go to see Steve, I know that he will provide me with an accurate and truthful explanation of what is needed or recommended. He is not pushy but he does care that I know everything that is done to my vehicle and he is a true Professional. If something wasn't clean or done correctly (which is extremely rare if ever), he will make sure it is BEFORE I get my car back. He is in constant communication and I have total confidence that he will be straight with me. I also had collision work done on my first car and Chapman BMW are pro's! They know how to take care of their customer. No other BMW dealership compares! Thank you Steve, your team of professional technicians and everyone from the detail person, to the person that moves my car to the person that delivers the car to me and anyone else I may have missed. You are all professional and caring at your positions! When it comes to service or collision work, DON'T go anywhere else. It will always be Chapman BMW on Camelback for me! Thanks again Steve! More

Saying goodbye to a beloved M3 for the unknowns of an M4. My '08 M3 was an extraordinary car. V8 sound and power with a manual trans was all anyone could want. But the reviews and styling of the M4 were so co My '08 M3 was an extraordinary car. V8 sound and power with a manual trans was all anyone could want. But the reviews and styling of the M4 were so compelling, I made a casual visit to Chapman and found Craig. His attentive listening and encyclopedic knowledge of BMW's made talking about cars a total pleasure. "Trust your instincts", was his advice - never pressing any agenda. We ordered an M4 with a manual trans ..... and I waited months for delivery. The new M4 has far exceeded all my expectations! Craig helped me track the car's progress through manufacture and shipping. Chapman has a "family" feel and I would give Craig the highest marks in every regard. JR More

Amazing experience purchasing a new M3 I have been a customer of this dealership and chose them again for my second ultimate driving machine M3. I worked with Craig Rusin, who had been amaz I have been a customer of this dealership and chose them again for my second ultimate driving machine M3. I worked with Craig Rusin, who had been amazing since the start, he was very patient about each query I had, he took care of all the toys I wanted on my car. We got the ball rolling day one, as soon as we finished the deal, he kept me updated about the current status of shipping. He was quick to respond to every query I had and he made my aquisition fairly easy and simple. More

Professional and Personal The level of service appears to be a good fit for BMW vehicle quality. Kim Reid, my client advisor, worked with me extensively to find me a great valu The level of service appears to be a good fit for BMW vehicle quality. Kim Reid, my client advisor, worked with me extensively to find me a great value on a fantastic vehicle. She was professional, courteous, never pushy, and a pleasure to work with. More

Excellent level of service ! Thanks to Doug and Joe The service provided to me from Chapman BMW has been outstanding . I live in Tucson and my local dealer does not provide the level of service Doug St The service provided to me from Chapman BMW has been outstanding . I live in Tucson and my local dealer does not provide the level of service Doug Strobot and his team do. I was hesitant to make the drive of over 120 miles one way but once on the phone you instantly feel at ease discussing your needs. When I arrived my name was displayed on a monitor welcoming me. There check in process is efficient and then your on with your day with a 2015 loaner!! A few hours later I get a professional email breakdown of the work to be performed and any maintenance recommendations based on there inspection process. Joe Helms called within 10 minutes of the email to ask if I had any questions. We discussed my vehicles needs and then his team of techs got to work. Joe called when the vehicle was done as he knew I needed to make the 120 mile return trip. The car was washed and the repairs came under estimate! I can't thank Doug and Joe enough. We have two BMW's from Chapman and would recommend them for sales AND especially the level of service provided to me and my wife. Brandon and Amy More

Highly Recommend Craig Rusin I throughly enjoyed my experience at Chapman BMW, and Craig played a huge part in this. Craig listens and then identifies with you the customer! Den I throughly enjoyed my experience at Chapman BMW, and Craig played a huge part in this. Craig listens and then identifies with you the customer! Dennis More