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Chapman Ford
Columbia, PA
27 Reviews
At Chapman Ford of Columbia, we like to think of ourselves as more than just a place to get a great deal on Ford vehicles. We're a place where drivers from all over Pennsylvania can turn to when they want first-rate, personalized customer service they can brag about to their friends. From assisting you with initial model research to helping keep your ride running like new with expert Ford service, we always put the customer first!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 27 reviews
May 12, 2023
Very easy to work with General Mgr was great Techno boy was very informative. deal was completed on the phone prior to arrival was very informative. deal was completed on the phone prior to arrival More
by m.reeves
Employees Worked With
Helpful May 05, 2023
Sales and finance people were top notch, kind and helpful. Best in the state of PA. helpful. Best in the state of PA. More
by nailer45
Employees Worked With
December 20, 2022
Had my car serviced today, oil change and inspection. The service department was top notch, A special thank you to Bob Keisler who was professional and courteous. Thanks again. The service department was top notch, A special thank you to Bob Keisler who was professional and courteous. Thanks again. More
by kepreston10
Employees Worked With
Bob Keisler
March 27, 2022
I found the personnel very pleasant and helpful. I would highly recommend anyone to Chapman Ford of Columbia. Their service department did a great job and I will be returning. I would highly recommend anyone to Chapman Ford of Columbia. Their service department did a great job and I will be returning. More
by Ćhet
Employees Worked With
Wendell Jones, Dan in Service
February 25, 2019
Ford C-Max Energi Service The service team was excellent, they were friendly and helpful, and the service was excellent. The team kept me informed throughout the day of the sta The service team was excellent, they were friendly and helpful, and the service was excellent. The team kept me informed throughout the day of the status of my vehicle service also. Great job!! More
by professorpupper
Employees Worked With
Kim Mottershead and Dan ?(I forget)
January 17, 2019
Perfect I had an oil change and transmission flush. Done quickly with no issues. Please let them know I will always return to Chapman Ford Columbia for servic I had an oil change and transmission flush. Done quickly with no issues. Please let them know I will always return to Chapman Ford Columbia for service and new vehicles. More
by Natflick
Employees Worked With
Jim Mottershead Scott Blakney
January 08, 2019
Great job! I have given this rating because the work that I got done was excellent! And my experience was nice , no problems or issues and my visit is always sm I have given this rating because the work that I got done was excellent! And my experience was nice , no problems or issues and my visit is always smooth sailing! Courteous and knowledgeable More
by Eacker
Employees Worked With
Daniel Bell
November 19, 2018
Recall fix and rental Very pleased that Chapman Ford Columbia let me know about the recall on my Ford Fusion and made it safe by putting me in a rental at no charge for alm Very pleased that Chapman Ford Columbia let me know about the recall on my Ford Fusion and made it safe by putting me in a rental at no charge for almost 4 months. Part came in and was fixed in no time. Thanks! More
by Natflick
Employees Worked With
Jim Mottershead Scott Blakney
November 19, 2018
Great place have service done This dealer was a great place to buy and service all our cars thay call us when something is more then we talked about the service counter person Dean This dealer was a great place to buy and service all our cars thay call us when something is more then we talked about the service counter person Dean is always a pleasure to work with I would recommend Chapman Ford of Columbia Pennsylvania with everyone thank you for the great customer service More
by TREVORBONNELL
Employees Worked With
Dean
