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Chapman Ford
Columbia, PA
27 Reviews
At Chapman Ford of Columbia, we like to think of ourselves as more than just a place to get a great deal on Ford vehicles. We're a place where drivers from all over Pennsylvania can turn to when they want first-rate, personalized customer service they can brag about to their friends. From assisting you with initial model research to helping keep your ride running like new with expert Ford service, we always put the customer first!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 27 reviews
November 19, 2018
Regular Maintenwnce service Very pleased with all aspects of service at Chapman Ford in Columbia...very satisfied....waiting time was spot on....friendly customer service in all Very pleased with all aspects of service at Chapman Ford in Columbia...very satisfied....waiting time was spot on....friendly customer service in all of my visits More
by mary
Employees Worked With
Dean
Helpful November 09, 2018
Love the escape and my service Thanks to John Carruthers and crew for my fantastic experience and I would recommend the dealership to my friends and family. Have a wonderful Holiday Thanks to John Carruthers and crew for my fantastic experience and I would recommend the dealership to my friends and family. Have a wonderful Holiday. Gina More
by Gina
Employees Worked With
John Carruthers
October 27, 2018
Great! Great people - good to work with. No problems encountered. Will go back again. Will recommend. Have used them since 2015 when I bought my car from t Great people - good to work with. No problems encountered. Will go back again. Will recommend. Have used them since 2015 when I bought my car from them.. More
by justdeb47
Employees Worked With
Don't know.
June 04, 2018
Best place to buy a Ford Our family has purchased 6 new Fords from this dealership. Always friendly service, good deals and a knowledgeable staff. They will keep in touch to e Our family has purchased 6 new Fords from this dealership. Always friendly service, good deals and a knowledgeable staff. They will keep in touch to ensure that you are continuing to have a great Ford experience. More
by SUV Guy
Employees Worked With
Jim, Tony
May 19, 2018
Not sure I had been looking for a car for about 4-5 months. I saw that Chapman had a car that I wanted. I called them because they sent us a waiver for money o I had been looking for a car for about 4-5 months. I saw that Chapman had a car that I wanted. I called them because they sent us a waiver for money off for a car purchase. I spoke with a very nice manager there, but when I went in I got put with a salesmen who was very disinterested in my business. He seemed to not know what car we were looking at even after I told him. And didn’t know anything about the vehicle. Ended up giving them a price I wanted and they said yes. Did a “full detail” but neglected to say that they only give 1/4 tank of gas on used cars. Overall wasn’t the best experience but they are one of the only dealerships in the area that still haggles. More
by Firstimepurchaser
Employees Worked With
John Caruthers
May 19, 2018
New car Great experience, Friendly environment and my salesman was very knowledgeable and listened to what I had to say, went above and beyond for me. Wouldn’ Great experience, Friendly environment and my salesman was very knowledgeable and listened to what I had to say, went above and beyond for me. Wouldn’t use anyone else! More
by Jenn0525
Employees Worked With
John Coruthers
January 28, 2015
thank you for the great deal Brad Chapman Ford in Columbia was a great place to buy my Mustang from. Even though the car I bought was not sitting on their lot they did not hesitate to Chapman Ford in Columbia was a great place to buy my Mustang from. Even though the car I bought was not sitting on their lot they did not hesitate to find me the exact vehicle that I wanted. Brad Hollinger was very helpful in locating the exact vehicle I wanted and he made it possible to have it the next day. Thank You Brad , Tony , and Jason for the wonderful car buying experience. In the future I will buy all my new and used vehicles from Chapman of Columbia. More
by wizzer1234
Employees Worked With
Brad Tony Jason
