Chapman Mazda

Great Customer Service I purchased a beautiful new red Mazda CX-5 GT. Nick was wonderful and answered all of my questions. He and JP (finance) made the process of paperwor I purchased a beautiful new red Mazda CX-5 GT. Nick was wonderful and answered all of my questions. He and JP (finance) made the process of paperwork as painless as possible. I would highly recommend this dealership. More

Awesome car buying experience We had an unbelievably good experience with Nicholas during the purchase of our used mini van. Right from the start, he was friendly, approachable, an We had an unbelievably good experience with Nicholas during the purchase of our used mini van. Right from the start, he was friendly, approachable, and helpful. We quickly had a test drive and knew it was the car for our family. Negotiations were fair and we felt like our voices were heard. Kevin Deporter was able to help us get to our perfect number. It was smooth, fast, seamless and professional. Nicholas ensured that the car went to detail to help speed up the process. When we went to finance, we were treated so kindly and all our questions were answered. By the time we left with our car, we were so happy, I even gave Nicholas a hug because he helped us end an otherwise discouraging day (due to issues at another dealership) on such a high note. We will definitely come back to Chapman Mazda when it is time to purchase our next car. Thank you Nicholas for your patience, understanding and professional kindness, it did not go unnoticed! More

Easiest Car Experience Working with Nick was a joy. As a mom of three with a busy schedule he understood I couldn’t spend all day at the dealership and worked with me to mak Working with Nick was a joy. As a mom of three with a busy schedule he understood I couldn’t spend all day at the dealership and worked with me to make the car buying experience quick and easy. He responded to everything in a timely manner and went out of his way to make it happen for my family! I would purchase all my future vehicles through Nick and this dealership for providing us with so much comfort. More

Great Service Justin Lenocker and Marc did a great job resolving my car squeaking issue which I am facing from last 3 months. I really appreciate there work. Tha Justin Lenocker and Marc did a great job resolving my car squeaking issue which I am facing from last 3 months. I really appreciate there work. Thanks Praneeth More

Excellent customer service The staff here are very friendly and knowledgable. They pointed me in the right direction and provided me with information on buying and leasing. As i The staff here are very friendly and knowledgable. They pointed me in the right direction and provided me with information on buying and leasing. As it was my first car shopping experience, they made it a very easy and pleasant experience. More

Returning Customer I had bought several cars over the years but this was the first time doing it on my own. Both Scott Sullivan and Paul Dodge were very helpful in the I had bought several cars over the years but this was the first time doing it on my own. Both Scott Sullivan and Paul Dodge were very helpful in the car selection process, options available, warranty selection and arranging the perfect payment for my budget. I met several other people and they all treated me like family. I had remembered past car shopping experiences and drove an extra 25 miles to see if Chapman was still the great dealership that I had hoped it was. Yes!!! Thank you team Mazda More

Fantastic service I started looking to lease a car a few months prior to my move to Phoenix. I found Chapman Mazda and requested a quote online. Bill responded promptly I started looking to lease a car a few months prior to my move to Phoenix. I found Chapman Mazda and requested a quote online. Bill responded promptly and was very helpful. He set up an appointment with me (on his day off!!!!) since it was the only day I was in Phoenix prior to my move. Everything was streamlined, easy. Bill was very knowledgeable about all the features of the car. I was out of there in a short period of time with everything set up. More

Customer for ever! I own a 2011 Mazda Miata MX-5 that I did not buy from Chapman. The car needed service and this dealership is the closest to my home. Justin was my ser I own a 2011 Mazda Miata MX-5 that I did not buy from Chapman. The car needed service and this dealership is the closest to my home. Justin was my service adviser and he took care of me like I was his brother. There were a few things that needed to be done and he helped me prioritize which was most important and we took it from there. Justin put no pressure on me to fix things that weren't important at the time. I am a Chapman Mazda customer for ever! More

5 Star Service We drove 110 miles to find good service. Nick was a pleasure to work with; he kept in touch daily until we had our car. He explained all the details e We drove 110 miles to find good service. Nick was a pleasure to work with; he kept in touch daily until we had our car. He explained all the details even though this is our first smart car & it's still confusing to us. He still calls to answer any questions we may have. Great service from all involved. The dealership is clean, bright & very welcoming. Highly recommend. More

Refreshing Experience I definitely pick the right place to buy my car. I have had bad experiences with other dealership where the car salesman made me feel pressured and ov I definitely pick the right place to buy my car. I have had bad experiences with other dealership where the car salesman made me feel pressured and overwhelmed. Chapman Mazda didnt make me feel that way at all. Nick was awsome! He made the process smooth and answered all my questions. He was so patient in explaining all the cool accessories and safety features in my car and made sure I understood how to use them.Five stars for him for sure!!! More