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Chapman Mazda

Phoenix, AZ

4.0
605 Reviews

999 W. Bell Road, Suite 1

Phoenix, AZ

85023

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605 Reviews of Chapman Mazda

December 14, 2018

Fantastic car buying experience If i could give more than 5 stars i would. Bill Lohmeyer was a complete professional. He took the time to answer all my questions and i never felt r More

by Nick L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Lohmeyer, john sales mgr, Huey in Finance
Dec 17, 2018 -

Chapman Mazda responded

Nick, On behalf of Bill, John, and Huey, thank you for the 5-stars! We are happy to hear of your no pressure buying experience, that is the Chapman way! We look forward to assisting your on your first service visit. Please do not hesitate to reach out if you have any questions. Wishing you happy and safe miles. Your Friends at Chapman Mazda Bell Rd.

December 14, 2018

"Unlike any other new car buying experience" Unlike previous new car purchase experiences Nick was more like a consultant than "car salesman" to us No pressure! The Depth of knowledge of the pr More

by carol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerald "Nick" Nicholas
Dec 17, 2018 -

Chapman Mazda responded

Carol and Louis, Thank you for the 5-stars on your buying experience with Nick! He is a true asset to our team and we will be sure to share your kind words. Knowing that you left our dealership confident with your purchase is the best compliment a dealership can receive, thank you! We appreciate you taking the time to share your review, and we look forward to serving you again. Wishing you many happy and safe miles. Your Friends at Chapman Mazda Bell Rd.

December 10, 2018

Great first new car experience! This was my very first new car ever (and from a dealership too!) after having only ever driven used cards from private sellers. Bill Lohmeyer was s More

by RichardAndMarcus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul, Bill Lohmeyer
Dec 12, 2018 -

Chapman Mazda responded

Thank you for the positive feedback on your first-time car buying experience with Bill! We know that buying a car can be tedious and, at times, exhausting, and we are happy to hear Bill and Paul were able to deliver a pleasurable experience. We look forward to assisting you on your first scheduled maintenance, and please don't hesitate to give us a call or stop by if you have any questions at all! Wishing you many happy and safe miles. Your Friends at Chapman Mazda Bell Rd.

December 07, 2018

7 month update Bought a new cx9 and everything seemed great until we got to 7,000 miles and had a new engine and turbo installed. Mazda corporate can’t do anything b More

by KrystleBooth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin Lenocker
May 08, 2018 -

Chapman Mazda responded

KrystleBooth, Congratulations on your new 2018 CX-9! Thank you for sharing your compliments to Michael Knox and the Chapman Mazda team, we appreciate your business and feedback. We all wish you the best years and memories in your new CX-9. George Salman, General Manager Chapman Hyundai/Genesis/Mazda

December 01, 2018

Great buying experience I loved leasing my new car from Chapman Mazda. I felt like I was in a dealership in a small town. Everyone was so friendly and knowledgeable. I’m t More

by Desert girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
José Pelayo , Jerald "Nick" Nicholas
Dec 07, 2018 -

Chapman Mazda responded

Thank you for the 5-stars! We appreciate you taking the time to share your positive buying experience, and we look forward to serving you again. Congrats on your new CX5! Wishing you many happy and safe miles. Your Friends at Chapman Mazda

November 28, 2018

Easiest purchase ever! Bill and the team handled my sales transaction with great ease...working with me on price via phone, and having everything ready for me when I arrived More

by StuartG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Lohmeyer
Dec 07, 2018 -

Chapman Mazda responded

On behalf of Bill and the team here at Chapman, thank you for the 5-stars! We are happy to hear of your wonderful buying experience, and we appreciate you taking the time to share your review. Whether it's for sales, service, or parts, we are always here for you. Wishing you many happy and safe miles. Your Friends at Chapman Mazda

November 26, 2018

It’s Always Exciting to Upgrade! I had the pleasure of buying a brand new car from Chapman Mazda this past weekend. Everyone was very friendly and honest which was appreciated. They w More

by csdriscoll13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Dodge, Bill Lohmeyer, Rita Welch
Dec 07, 2018 -

Chapman Mazda responded

Thank you for the 5-stars! Bill is very knowledgeable and wants the best for his clients. We are happy to hear of a job well done and a stress-free car buying experience, that's the Chapman way. We look forward to serving you again! Wishing you many happy and safe miles in your new vehicle. Your Friends at Chapman Mazda

November 24, 2018

No more torture in car buying We went a couple of weeks ago to look at the Mazda’s since we already have a Miata and love it. Scott Sullivan greeted us at the door, showed us the More

by Double mazdas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Sullivan Mike Knox, Paul, Huey in Finance, Rita from Customre Service
Dec 07, 2018 -

Chapman Mazda responded

Thank you for the 5-stars! Scott, Mike, Paul, and the team here at Chapman thank you for your kind words and review. We appreciate you taking the time to share your positive buying experience, and we look forward to serving you again. Wishing you many happy and safe miles. Thank you for the recommendation. Your Friends at Chapman Mazda

November 24, 2018

A+ car buying experience with Jersey Guy salesperson I highly recommend R. Scott Sullivan, my salesperson, to everyone looking to buy a new or used vehicle. He really cares about his customer and is a st More

by Phoenix
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
R. Scott Sullivan, Paul Dodge
Dec 07, 2018 -

Chapman Mazda responded

Thank you for the 5-stars! Scott is very knowledgeable and wants the best for his clients. We are happy to hear of a job well done and a stress-free car buying experience. We look forward to serving you again! Wishing you many happy and safe miles. Your Friends at Chapman Mazda

November 20, 2018

Michale knows Mazda’s Michael truely cares about working with you to get the best car for your needs at great price, with no hidden fees! He is very knowable about the car, More

by Taosliz1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Huey, Finance Department, Michael Knox
Dec 07, 2018 -

Chapman Mazda responded

Thank you for the 5-stars! Michael is very knowledgeable and wants the best for his clients. We are happy to hear of a job well done and a stress-free car buying experience. We look forward to serving you again! Wishing you many happy and safe miles. Your Friends at Chapman Mazda

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