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Chapman Mazda

Phoenix, AZ

4.0
605 Reviews

999 W. Bell Road, Suite 1

Phoenix, AZ

85023

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605 Reviews of Chapman Mazda

December 30, 2018

Easy and Hassle Free R. Scott Sullivan made my car shopping experience pleasant and easy. I told him what I was looking for and wanted and he listened and I didn’t feel li More

by Mitchell Mendez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerald "Nick" Nicholas
Dec 31, 2018 -

Chapman Mazda responded

Mitchell, Thank you for the 5-stars! Mitchell appreciates your kind words and is always here to better serve you. We look forward to assisting you on your first scheduled maintenance. Wishing you many happy and safe miles. Congrats on your new Mazda 3! Your Friends at Chapman Mazda

December 27, 2018

Amazing! Michael was SO helpful and made sure I got the best deal possible! I was really nervous about buying my first car and he made me feel so much better a More

by delaney_ahern
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Knox
Dec 27, 2018 -

Chapman Mazda responded

We are happy to hear that you had a great car buying experiences with Michael and that you love your new car. We look forward to assisting you on your first service visit. Please do not hesitate to reach out if you have any questions. Wishing you happy and safe miles. Your Friends at Chapman Mazda

December 24, 2018

Happy Buyer I was assisted by Nick Nicholas. He took the time to arrange a test drive and worked out a deal. As I was planning on checking out another dealershi More

by rmpadill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerald "Nick" Nicholas
Dec 26, 2018 -

Chapman Mazda responded

Thank you for your positive feedback on your experience with Nick; he appreciates your kind words and is always here to better serve you. Thank you for choosing Chapman, we look forward to serving you for many years. Your Friends at Chapman Mazda

December 24, 2018

Good Service This dealership is helpful without being pushy. They make good recommendations and are friendly. Thank you so much for helping my daughter buy her fir More

by Julie C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Gutierrez, Jerald "Nick" Nicholas
Dec 26, 2018 -

Chapman Mazda responded

Julie, We are happy to hear that you had great car buying experiences. We hope that your daughter loves her new vehicles and we look forward to working with you in the future. Wishing you and your daughter many happy and safe miles. Your Friends at Chapman Mazda

December 23, 2018

Headlight out I had made an appointment for 9am and when I arrived I was greeted by Wayne and was processed promptly. Seated comfortably in lounge while work was co More

by dgb1953
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Weihofen
Dec 26, 2018 -

Chapman Mazda responded

Thank you for your positive feedback on your experience with Wayne; our service department cannot appreciate your review enough. Thank you for choosing Chapman, we look forward to serving you for many years.. Your Friends at Chapman Mazda

December 23, 2018

Very satisfied customers We bought a 2018 Mazda3 Touring Hatchback last week. Our salesman was Jeremy Hennke. We really had an exceptional experience and will be repeat custom More

by Ray & Nick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Hennke
Dec 26, 2018 -

Chapman Mazda responded

Thank you for the 5-stars on your buying experience! Congratulations on your 2018 Mazda3 Touring Hatchback. We know that the car buying experience can be stressful and that is why we make every effort to make our customers car buying experience as stress-free as possible. We appreciate you taking the time to share your review and look forward to helping you with your future car buying needs. Your Friends at Chapman Mazda

December 19, 2018

Straight foward and friendly I was unsure if the time was right to purchase a new car or continue driving my clunker. Bill and the great team at chapman mazda went out of there wa More

by Jtodd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Lohmeyer
Dec 21, 2018 -

Chapman Mazda responded

Thank you for your review and your recent purchase. We are very happy to hear that you had an excellent experience with Bill. We also know that the car buying experience can be stressful and that is why we make every effort to make our customers car buying experience as stress-free as possible. Thank you for choosing Chapman, we look forward to serving you for many years. Your Friends at Chapman Mazda

December 19, 2018

Not a bad experience My expectations when buying a car are very low when it comes to a dealership perspective. Nick at Chapman Mazda played fair and made the deal relativ More

by BIODTL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerald "Nick" Nicholas
Dec 21, 2018 -

Chapman Mazda responded

Thank you for your review! We appreciate your business and happy to hear that Nick is a valued team member and we will be sure to share your kind words. Please let us know if there is anything else we can do for you. Your Friends at Chapman Mazda

December 17, 2018

Professional, unhurried, knowlegeable, confident. Very professional experience. I appreciate the low pressure approach that Nick demonstrated in my Mazda 6 purchase. As a result, I felt like a valued More

by marcd81
Recommend Dealer
Yes
Employees Worked With
Jerald "Nick" Nicholas
Dec 18, 2018 -

Chapman Mazda responded

Marcd81, Thank you for the 5-stars! Nick appreciates your kind words and is always here to better serve you. We look forward to assisting you on your first scheduled maintenance. Wishing you many happy and safe miles. Congrats on your Mazda6! Your Friends at Chapman Mazda

December 16, 2018

Had a great sales experience Nick was great He handled our sale with care and was very professional. Would refer and buy from Nick again. Our purchase of a new Kona was hassle fre More

by KP33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerald "Nick" Nicholas
Dec 17, 2018 -

Chapman Mazda responded

KP33, Thank you for the 5-stars! Nick appreciates your kind words and is always here to better serve you. We look forward to assisting you on your first scheduled maintenance. Wishing you many happy and safe miles. Congrats on your new Kona! Your Friends at Chapman Mazda Bell Rd.

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