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Chapman Volkswagen of Tucson

Tucson, AZ

4.7
363 Reviews

4500 E 22nd St

Tucson, AZ

85711

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363 Reviews of Chapman Volkswagen of Tucson

January 21, 2023

It was and is also a pleasure working and talking with Travis, I’ve been in Tucson 4 yrs and Travis helped me with getting my first car and it was a beauty! Thank you Travis for all your hard work. More

by Melissa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Travis Hungerford
Jan 23, 2023 -

Chapman Volkswagen of Tucson responded

Melissa Thank you for trusting Chapman to assist you with your purchase. We work hard every day to give our clients the best purchasing experience, and we are pleased to see you had an amazing one! Chapman Volkswagen of Tucson

December 07, 2022

This was a GREAT experience from start to finish. I will definitely be back for all my needs! More

by alexisdiane94
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Everyone who helped me. , Travis Hungerford
Dec 07, 2022 -

Chapman Volkswagen of Tucson responded

AlexisDiane Thank you for sharing your positive review of our dealership. Every team member here values feedback like yours and it motivates us to continue developing 5-star service for our valued guests! Chapman Volkswagen of Tucson

November 12, 2022

My car had significant electrical damage from rats chewing on wires, which unfortunately for me in the waiting room took quite a few hours to diagnose. However, once diagnosed, the fix was clear (and More

by golfer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott MacNeil
Nov 14, 2022 -

Chapman Volkswagen of Tucson responded

Golfer, We built Chapman to provide the best possible service to every customer who walks through our doors. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. Chapman Volkswagen of Tucson

October 25, 2022

Veterans helping veterans is the name of the game. Travis Hungerford, a veteran, I a veteran, has sold me two vehicles within a year. I couldn’t ask for better service and would recommend Travis at Ch More

by Mike Archer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Hungerford
Oct 26, 2022 -

Chapman Volkswagen of Tucson responded

Mike, Thank you for your service! And it gives Chapman much pleasure to know that you’ve chosen to use us again for your service needs. Your kind words encourage us to continue doing our best to make sure every guest’s experience is a memorable one. Thank you again! Chapman Volkswagen of Tucson

October 13, 2022

Travis was a true hero when it came to this credit journey. This was my first time buy at a dealership and I have had such a hard time finding a car that would be beneficial for me and my future endea More

by littlemxman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Fuller, Travis Hungerford
Oct 13, 2022 -

Chapman Volkswagen of Tucson responded

Congratulations on your new Jetta. Thank you for sharing your positive experience with our sales team! We are happy to hear you trusted us with your new vehicle purchase, and we are looking forward to working with you again. We are always here for all of your automotive needs. Chapman Volkswagen of Tucson

October 02, 2022

Best car buying experience I have ever had! Travis was quick, knowledgeable, and saved me some money overall. I am extremely happy with Chapman VW & I recommend them to anyone. More

by Candi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Hungerford
Oct 03, 2022 -

Chapman Volkswagen of Tucson responded

Candi, Thank you for sharing your positive review with us. We are pleased to hear you had a satisfactory experience in purchasing your new vehicle with Chapman! We take pride in walking our clients through the buying process and look forward to servicing your vehicle in the future. Wishing you many happy miles! Chapman Volkswagen of Tucson

August 22, 2022

Awesome, straight forward and gives you the best deal. I came in and was completely blown away by how no BS there was. More

by benningtonbobby
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Hungerford
Aug 23, 2022 -

Chapman Volkswagen of Tucson responded

Thank you for your review! We are happy to see that you had a good experience. It is always our goal to give all of our clients the best experience possible and ensure that all of your vehicle needs are met. Your Friends at Chapman Volkswagen of Tucson

August 10, 2022

Travis was super nice and professional wasn’t pushy or anything and was super helpful. More

by Aaliyahgregory64
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Hungerford
Aug 10, 2022 -

Chapman Volkswagen of Tucson responded

Aaliyah, Thank you for your review! We are happy to see that you had a good experience. It is always our goal to give all of our clients the best experience possible and ensure that all of your vehicle needs are met. Your Friends at Chapman Volkswagen of Tucson

June 17, 2022

Unprofessional, not prepared, not considerate of your time and money. There was lack of communication. More

by rspurr27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Larry Sanchez
Jun 20, 2022 -

Chapman Volkswagen of Tucson responded

When you have a convenient moment, please call me at 520-202-5788; as your input and feedback are invaluable tools in assisting us in maintaining the high standards that we work diligently to uphold every day. Offering an exceptional customer experience is one of our highest priorities at Chapman Automotive and our goal is to provide outstanding customer service with every visit. I look forward to hearing from you. Brandy Johnson Service Manager Chapman Volkswagen Office- (520) 202-5788

June 10, 2022

Travis made a possibly difficult situation in trading in my car and getting a new one - easy! I truly enjoyed my time with him as we sought out solutions that would work for me! He acted as more of a friend More

by JennyT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Hungerford
Jun 10, 2022 -

Chapman Volkswagen of Tucson responded

Jenny, Thank you for taking the time to provide us with a positive review of your experience. We are pleased to hear that our team made your visit pleasant and we look forward to seeing you again! Wishing you many happy and safe miles. Your Friends at Chapman Volkswagen of Tucson

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