Charles Toyota

This is my second car from Ray at Charles Toyota.I got everything I wanted and more. Ray was very professional and helpful. I traded in my old Toyota and bought another. Even though i jus t claimed bankru everything I wanted and more. Ray was very professional and helpful. I traded in my old Toyota and bought another. Even though i jus t claimed bankruptcy they were able to put me in newercar. Thanks RY More

Great experience. Chris and Dan made buying a truck easy. They were straight and to the point,no hidden costs. Great price and fast delivery. I will definitely buy from them again. They were straight and to the point,no hidden costs. Great price and fast delivery. I will definitely buy from them again. More

This was my first experience buying a new car from Charles Toyota and I will definitely be buying my next one there. Everyone was friendly and knowledgeable and made the whole process very easy for me Charles Toyota and I will definitely be buying my next one there. Everyone was friendly and knowledgeable and made the whole process very easy for me. Even though they did not have the car I planned to purchase in their inventory, they quickly found it at another dealership and had it delivered a few days later. All of my questions and concerns were addressed. I could not be happier with my purchase and the service I received. More

In and out in 40 minutes for the 10K mile ToyotaCare. Everything was right on schedule and exactly as expected. They came and got me from the waiting room. I didn't have to go check up on them. Very clea Everything was right on schedule and exactly as expected. They came and got me from the waiting room. I didn't have to go check up on them. Very clean and orderly for an auto service facility. More

We purchased a 2012 Toyota Rav 4 several days ago. There was absolutely no pressure to buy a vechile from anyone at the dealership.I have purchased many cars in my lifetime and have never received such wond was absolutely no pressure to buy a vechile from anyone at the dealership.I have purchased many cars in my lifetime and have never received such wonderful service, even from the salespersons not involved in my purchase. I would recommend this dealership any time. Thank you! More

I am writing to let everyone know where to buy a car with a very knowledgeable and friendly sales staff they went above my expectations thank you tj cassell a very knowledgeable and friendly sales staff they went above my expectations thank you tj cassell More

The experience was very friendly and plesant. When I asked questions about some various specifics of several models I was interested in, I received confident and accurate answers. (I already knew some o asked questions about some various specifics of several models I was interested in, I received confident and accurate answers. (I already knew some of the answers.) I felt very comfortable during the total purchase experience. This is my first experience purchasing a vehicle from Charles Toyota. I have purchased several new cars from other dealerships before. I usually buy a car planning a very long term relationship with the car/truck and the dealership. I felt sales representative Ray McLean and the general manager were very trustworthy and instilled confidence in me to make the purchase with them. If anyone reads this and is looking to buy a new vehicle, I would strongly reccomend you stop by and check them out. Baseed upon my experiences so far I would go back there and do it again. Hopefully other than routine planned maintenance it will be awhile befoe I am looking for another car, but when I do Chareles Toyota would likely be the first place I go to shop. More

Service was very good, very polite and accommodating personel. The chairs in the waiting room are not that comfortable and could use replacing. Otherwise, everything else was just fine. personel. The chairs in the waiting room are not that comfortable and could use replacing. Otherwise, everything else was just fine. More

I just purchased my second Prius from Charles Toyota. Mike Collins was my salesperson and he worked hard to make this sale. I told him when I walked in that I didn't "need" to buy a new car... but if t Mike Collins was my salesperson and he worked hard to make this sale. I told him when I walked in that I didn't "need" to buy a new car... but if the deal was a good one and met my criteria, I would. Mike worked his butt off. I didn't even want to drive the new car, I already knew I wanted it but he insisted. I told him he didn't have to go through all the "perks" with me that I would read the manual. Again, he insisted and went through the new Prius thoroughly. Needless to say, he earned what little commission he made on this sale. He told me he would rather lose money than have me walk out the door. I was so impressed with this salesman and he didn't know it, but I wouldn't buy a Toyota from any other dealer. They have taken care of me for 4 years with my last Prius and I loved that car so much, I almost cried when I left it. It felt like I was deceiving an old friend. The General Manager, Harold Winslow, also took the time to speak with me after the sale was complete and that was something he didn't have to do. My experience couldn't have been better. I walked in not even knowing if I wanted to buy and drove home with my new Prius! Mike Collins and Charles Toyota rock!! More

I would not take my car any where else!!! We have I would not take my car any where else!!! We have always been treated like family not matter who waits on us. I'm 83 and don't remember names well. I would not take my car any where else!!! We have always been treated like family not matter who waits on us. I'm 83 and don't remember names well. sorry. We truely appreciate "CHARLES Toyota" and all who work there, ever since we found them!!!! More