Charlie's Dodge Chrysler Jeep Ram - Service Center

Bought a Dodge Durango from them, literally drove it off the showroom floor. At 6,200 miles I was driving to work and it completely shutdown with no warning, I couldn't even put it in park or cost off the the showroom floor. At 6,200 miles I was driving to work and it completely shutdown with no warning, I couldn't even put it in park or cost off the road. I was in the dark with no lights, including hazard lights. I got it to the them before they opened at 7:30. At 4:00 pm. They hadn't even so much as called so I called them. They had not even looked at it. I asked about a loaner so I could go to work and they said non available. Maybe next week they would get to it or have a loaner. So I was stuck no car to get to work and no need on their part to deal with any of it. They could care less and the car is almost new still and obviously under warranty. More

We have been buying and or leasing from Charlie's Dodge for several years. Always great service whether buying, leasing or just going in for general maintenance. We definitely highly recommend them. for several years. Always great service whether buying, leasing or just going in for general maintenance. We definitely highly recommend them. More

Excellent service , no beating around bush , does job right the first time. Got in with no appointment , dropped off van and was kept informed with daily updates . Needed to be serviced by real mechanics right the first time. Got in with no appointment , dropped off van and was kept informed with daily updates . Needed to be serviced by real mechanics not wannabees . More

Great dealership all around. Go there for all my vehicle needs for sales, service and parts. I have always recommended to both family and friends about dealership needs. needs for sales, service and parts. I have always recommended to both family and friends about dealership needs. More

Very customer friendly. Highly informed on products and services. High quality of work. Etc. Etc. Etc. Etc.etc.etc.etc. etc.etc.etc.etc.etc. services. High quality of work. Etc. Etc. Etc. Etc.etc.etc.etc. etc.etc.etc.etc.etc. More

The employees take great care in seeing the job is done correctly. The car was clean and running properly when I picked it up. Everyone had on there face mask's. correctly. The car was clean and running properly when I picked it up. Everyone had on there face mask's. More

I received a recall notice for my Ram for a software update. The update was done and the truck is great. The service department was friendly and professional update. The update was done and the truck is great. The service department was friendly and professional More

Excellent service the people where so good and professional I was under a time frame and they made sure to meet and exceed what was needed professional I was under a time frame and they made sure to meet and exceed what was needed More

They did a great job, all employees were wearing mask. They did a recall job and oil change. Will go again !! Again Great job ! Thank you They did a recall job and oil change. Will go again !! Again Great job ! Thank you More

Very clean and service was quick, reps were very respectful Service was very polite, clean, quick and respectful. Any question was answered quickly. I was very happy with their service. When I walked into th Service was very polite, clean, quick and respectful. Any question was answered quickly. I was very happy with their service. When I walked into the sales room to wait for my car, 2 people walked up to me and asked if they could help me, excellent service. More