We highly advise against going there. We are still extremely upset over the insulting things a salesman said to us.
I called the general sales number Friday afternoon to inquire about buying a new Camry. A guy by the name "Tony" picked up the phone. Everything sounded pleasant in the beginning. I told him he sounded like a nice guy and I would like to continue to work with him on getting this new car. I asked him to send me an email with a price. He refused and started to lecture me. I said, "Hey man, I totally understand you get a lot of calls inquiring price, but some of those calls don't bring you any sales. But I need to have your contact info stored, and if I decide to drop by and buy a car from you, I'd like to have something to remember you by." To which he retorted, "I AM NOT DOING THAT! I only make 75 bucks if you sell you this car. I am not gonna give you a price! We are not a pricing agency!" That was only the start of his harangue.
It was only 2 minutes into our conversation. I tried everything to understand his position and to calm him down. He continued to talk down to me, asking if I am a student. I told him I am about to get a philosophy degree and enter a law school next year. He said, "oh, so you will become a lawyer? Do you think it's ethical for someone with means to buy a car very cheap and let us make not even 3% of the price?" He continued to accuse me of being "unethical", and even astringently said, "If you don't go to law school, your philosophy degree is worthless. No one is ever going to hire someone who studies philosophy. You will probably end up getting a xxxxxx job like mine, or even worse." I was shocked how he trashed his own job and at the uncalled-for things he said. He even said "I just fired you as a customer." I tried everything to appease him, but he was implacable. I told him "what are arguing with me for? I am a customer." He just refused to listen or let me talk.
Tony started a rant barely two minutes into what started off as a pleasant conversation, and he still wasn't ready to stop after going off 20 minutes. While I was being polite and didn't want to hang up, he continued to lecture me. I tried to appease him and get him to tell me the price of the car, so that we could go back on track. I felt he had a lot of hate towards his job, but I thought he sounded nice in the first two minutes of the conversation, and I wanted to give it a last shot at bringing him back to track. But Tony was still very acidic and insulting in tone. I told him if he was not willing to give me a price, I had to go. He wen "Ok! YOU WIN! How about that?! Huh?! Bam! YOU WIN!", then followed by more verbal abuse. Then I hung up.
Two hours later I got a voicemail message, saying, "Eric, I got your price." The caller didn't leave a name. I didn't know who that was. So I called back, and found out the call was from your dealership. So I explained to the receptionist what happened, and requested that a manager or supervisor call me back. But I haven't heard from you. I am majorly disappointed. (This proves my point. He refused to send me an email, and when he called me I didn't even know who that was, despite the fact that he gave me a very unforgettable lecture.) The price he gave me would otherwise have been something I would be willing to continue working with him on, had he not insulted and talked down to me.