Cherokee County Toyota

Manufacturer: Toyota
Cherokee County Toyota
301 Liberty Blvd.
Canton, Georgia 30114
(770) 704-9525

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Twenty-Four Month Rating: 3.4/5

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stevegird
8/29/2008 8:49:16 AM

Reason for Visit: Service

I recommend this dealer: Yes

My Review of Cherokee County Toyota:
I have service my 2003 Sienna with Gary since I purchased new off the lot. He has always been extremely pleasent to work with and has resolved any issue that has arisen. Pricing has always been fair for what need to be completed and the work they have done was excellent.

When my van was wrecked by a valet service down in Florida I took it here also and they did excellent work in a timely manner. You can't even tell that it was wrecked.

It has been really nice to work with the service department and collision center here. No complaints.

Steve Girdley

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unhappytoyota
6/10/2008 5:29:31 PM

Reason for Visit: Sales

I recommend this dealer: No

My Review of Cherokee County Toyota:
Take this for what it's worth but I would go somewhere besides Cherokee County Toyota or Cobb County Toyota(sister dealership)

Buying experience was good. Like you somewhat expect, you take a back seat when you sign the papers. The Internet Manager is a seeming like South African guy when you're trying to buy. In my case, he misrepresented an important feature during the buying process with the Bluetooth Phone System. The Internet Manager made an assumption and was totally wrong(he said the phone system could handle 1000 names when in reality it could only handle 20). I am in sales and this was a big feature for me.

Once this was pointed out it was total back pedal and see you later mode. They basically said this is what you bought and we are done. The Internet Manager got nasty then when I got there gave the the fake car salesman grin.

The GM there was total nasty. Basically was ready for me and said what I bought was mine and we were done. He was not the kind of guy you want to argue with either.

We could talk about the $1500 repair their Service Department tried to get me to do because some computer code showed up..(drove another 20K miles and sold the car..no further problems). ...But I think you get the idea

Go somewhere else!!

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