If you look at all the negatives, you see that occasional positve review pop up. I believe it's their PR department trying to do damage control. Look at all the negative responses in the last year. Look at the common names, Jose, Dan, Brian. If they are still there, to me it tells me they haven't done a single thing to correct the issues they've been having. This place thrives on throwing payment numbers down your throat and getting you to concede to that payment. When in reality you could have gone to a trustworthy dealer and probably gotten a much lower payment and felt good about the deal. I know they still use the bait and switch tactics. Oh look they have the car I want, in the color I want, at the price I want. I'll go look at it and hopefully drive away in it. Then you get there and "it was just sold this morning". When it was never really there. Or if it was, it was gone 2-3 months ago and they never updated their website to reflect an accurate inventory. Which if not illegal is extremely shady. As for service, look at how many times someone said they couldn't fix their car and that a tech from corporate was coming in to look at it. That means they are either lazy and don't want to do work. Or they have a service department with a bunch of people who have no clue what they are doing and have no troubleshooting skills. Just a bunch of parts swappers, hoping they fix the problem by replacing every part that could be related to the issue, which is also the best for the dealer because they make a ton of money off the cost of the parts. While waiting there I watched a salesman belittle a customer in front of other customers when they asked how the price of the vehicle was so much higher than it should have been. Piss poor customer service.
I Recommend This Dealer:
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