Chesrown Chevrolet GMC

Driving Chevy and GMC trucks for many years I have grown to expect great service from our area GMC and Chevy dealers. The team at Chesrown far exceeded my expectations. My initial contact was through the to expect great service from our area GMC and Chevy dealers. The team at Chesrown far exceeded my expectations. My initial contact was through the internet sales team to review inventory. They were prompt, courteous and answered my questions with integrity and respect. The follow up calls and scheduling a visit to the showroom were seamless and exceptional. At no time was there a high pressure sales, focus on adding on unwanted options to my buying experience or unclear alternatives. The truck is amazing. The follow up and service plan is superior to any other on the market. I highly recommend Chesrown for all buying needs. I will be back in the future. More

My wife and I purchased a 2012 Chevy Sonic at Chesrown Chevrolet earlier this year (2013). We started to have a few weird symptoms that were intermittent and a little difficult to explain. The young man Chevrolet earlier this year (2013). We started to have a few weird symptoms that were intermittent and a little difficult to explain. The young man at the service counter was extremely thorough in helping us identify the root cause of the issues. Once the part was replaced they took it for a test drive and lo and behold the issues was not resolved. Instead of having us return the loaner can and driving a our car that was still acting funny they contacted Chevy directly and worked with them to resolve the issue. I have dealt with dealerships before and honestly I don;t like them. Chesrown is an entirely different story. These people actually care about their clients. Look, we drove from Beavercreek to Columbus to buy this car and we took it back to the same place to resolve this issue. Their service team has gone out of their way to minimize the disruption of our normal life whilst this issues is resolved. Let me be clear, I will use Chesrown again. Normally I tell people to not buy from dealers. Too much drama. Not here though. These guys are professional from the get go, all the way through to the end. I call that integrity. And any company that has this much integrity is bound to get my business again. More

Bought a used car there in the spring. The buying process was great, not real pushy, but professional. It was clear they wanted my business and valued me as a customer. They followed up with all th process was great, not real pushy, but professional. It was clear they wanted my business and valued me as a customer. They followed up with all their promises after the sale. The service side is great as well, they have been prompt and professional, and go out of their way to make sure the customer is treated right. Can't recommend highly enough. More

Great sales people to deal with, will go above board to meet your expectations, just down home folks. Very clean showroom with cold drinks and coffee. They do what they say. meet your expectations, just down home folks. Very clean showroom with cold drinks and coffee. They do what they say. More

People are so friendly.. My experience was great, and I would really tell everyone about it. They gave me a great price comparing with the other agents, I checked other Chevrolet Dealers, but this dealer s would really tell everyone about it. They gave me a great price comparing with the other agents, I checked other Chevrolet Dealers, but this dealer ship is much much much (yes 3 times much) better than all of the others, I am really so happy from that visit, and I am so happy that I bought a Chevrolet (SUV) from this agent, and absolutely they deserve 100% thank you for giving me this chance to share my feedback. Wish you luck and i want to say also that This dealership is one of the best compering with other Chevrolet agents, I visited other Chevrolet dealers, but to be honest with you, no one treated me like this agent. The Seles consultant Mr. Dave Edwards was more than great, he answered all my questions, and I was so happy from his efforts, the sales manager Mr. Ryan was very gentleman and helpful, he was able to reach my budget, and he gave me an excellent price comparing with the others. I like my new SUV, the car is great, the dealership is great, and absolutely they deserve 100% . My experience is more than great and I will recommend and advise everyone to go to Chesrowm. I want to thank you guys for giving me this chance to tell you about my great experience and share this feedback with YOU. Finally I am very sure if all of your Chevrolet agents will deal with their customers as the same way which Chesrown agent has treated me, so you will get always 100% customer satisfaction. Wish you luck guys, and again this dealership made a great job, and I am so happy from their efforts. More

My wife and I were in desperate need of a vehicle but weren't actively looking for one because of work and time constraints. I had a couple of minutes of downtime at work and decided to get on my PC and weren't actively looking for one because of work and time constraints. I had a couple of minutes of downtime at work and decided to get on my PC and browse around.. Please don't do this at work ; ) ... I stumbled upon the Chesrown, Delaware, OH site and found a huge selection of vehicles which fell right in our budget range. I did not contact the dealership instantaneously...I waited to get off work and pass by just to take a look but not actively shop for anything specifically because I did not think there was enough time and planning on my part to secure any type of vehicle...au contraire!!! I was approached by a fellow human being and not a "saleswoman/man"...and YES! There's a happy ending to this story....and guess what I walked out with? A lovely 2012 Chevy Cruze!!!!!!!!!!!!!!!!!!!!!!!!!!!..My wife did not believe it..and thought I was just horsing around because there was no way I got off work and was able to get such a nice vehicle and an awesome rate/price and walk out of there in no time. Seeing was really believing. There were hugs going around for everybody!! An experience of a lifetime! It was a pleasant surprise to know that some people/businesses still care and not only say it but show it and that's what counts. KUDOS to Dave and Ed!..just to mention a few, and everyone at Chesrown, Delaware, OH who played a part and had a hand in it....Thank You! More

This dealership is nothing but CLASS, all the way! So impressive from the first visit to our regular vehicle maintenance visits! Thanks for customer-focused approach! impressive from the first visit to our regular vehicle maintenance visits! Thanks for customer-focused approach! More

I had am amazing experience with Chesrown and their salesman Mike Dunaway. Absolutely NO pressure involved, all questions answered honestly and fairly. Drove all other ALL their lots looking at the d salesman Mike Dunaway. Absolutely NO pressure involved, all questions answered honestly and fairly. Drove all other ALL their lots looking at the different package options. Very patient. Business office transaction went smoothly with all aspects explained. Made introductions in the parts and service area with very friendly welcomes and everyone offering their business card. I will definitely recommend and use them again. More

I've been to your location twice for service. I will Never go anywhere else. Not only is the service provided exceptional, but your employee's are absolutly wonderful and very professional. Both times I Never go anywhere else. Not only is the service provided exceptional, but your employee's are absolutly wonderful and very professional. Both times I requested an early 7am appt so that I can make it to work in time. I live on the southeast side of Columbus, Ohio and work in Gahanna. The long drive back and forth is well worth it. the waiting room is comfortable and enjoyed the muffins. Becuase of your employess and service I always leave with a smile. thank you for making what could be an unenjoyable trip enjoyable. More

I have taken my vehicle in for service several times in the past several months, and have found the customer service to be outstanding and the service that has been performed on my vehicle has been fantast the past several months, and have found the customer service to be outstanding and the service that has been performed on my vehicle has been fantastic . . . thanks so much! They have been flexible, helpful, quick and have always provided me with a "loaner" when necessary . . . would highly recommend!!! More