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Chevrolet of Homewood - Service Center

Homewood, IL

3.5
41 Reviews

41 Reviews of Chevrolet of Homewood - Service Center

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February 14, 2021

I liked the ease of online appt. Service was efficient. I liked the ease of online appt. Service was efficient. The service person, Nathan Tate, was thorough, friendly and knowledgeable. I am trying to re More

by njokinetfa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan Tate
Feb 18, 2021 -

Chevrolet of Homewood responded

Hi there! We're so happy we were able to help you out! We want all our clients to have a comfortable and stress-free experience with us! We're glad to hear you found our staff was so knowledgeable and helpful! Thank you again for choosing Chevrolet Of Homewood, and we hope to see you again.

February 03, 2021

I’ve bought like four Camaros from this dealership so that should say a lot! Mike in the service department is always helpful when I come there and the GM is kool guy! More

by Xavi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2021 -

Chevrolet of Homewood responded

Hi, your wonderful feedback and rating mean a lot to us. Thank you for sharing your positive experience! We sincerely value your business, and look forward to your next visit!

January 10, 2021

Today I was disappointed by the service department. I was scheduled for an early morning appointment. I arrived promptly at the alloted time and was turned away. Upon purchasing my vehicle, I wasnt inf More

by Lisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Davis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2021 -

Chevrolet of Homewood responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our Service Director, Kirby Clare, at (708) 799-2000 Ext. 121 to discuss your concerns, as your satisfaction is very important to us.

July 10, 2020

Horrible Service. I scheduled for maintenance for a car that I have had for years. They refused to service my vehicle. I wasted time and gas driving there just so they More

by Nuggetman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Lady.
Jul 14, 2020 -

Chevrolet of Homewood responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Thank you for bringing this unfortunate experience to our attention. Please contact our Service Director, Kirby Clare, at (708) 799-2000 ext 121 to discuss your concerns, as your satisfaction is very important to us. We value our clients and your feedback so we would appreciate the opportunity to discuss your situation to try and regain your confidence back in our dealership.

May 07, 2020

Nathan Cal and Corey were absolutely wonderful even though I was not being nice when I first checked in. I had had previous situations with another chevy dealership when I had my other car and I was a More

by msrose_29
Recommend Dealer
Yes
Employees Worked With
Earl Corney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan, Corey and Cal
June 05, 2019

Honest mechanic I went to the service center because I have been hearing a noise when driving lately. My husband told me the sound was probably the sensor indicating More

by MsVicky1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory Darling
May 14, 2019

service Review I rate my review 5 stars because the service department is reliable and dependable. I have purchased three cars from Homewood Chevrolet. I have neve More

by zormort1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Nelson
May 11, 2019

Two years of great service. Very pleasant experience every visit for the past two years. I don't mind the wait, I always get a friendly face to face update, and the customer serv More

by Mrs. Green
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2018

The price for labor is definitely over rated!! First of all you have a panel on the car that tells you what is the problem , then they want to charge you $130 for a diagnostics. Should you decide n More

by Exhaln1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Davis
2.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2018

Always nice & friendly Homewood Chevy service staff are always so nice. Especially the shuttle staff. I often arrive with no appointment but bc I right down the street I le More

by Just Jen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris, Kim & Larry
2
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