Read Reviews Chevrolet of Puyallup

Chevrolet of Puyallup

Chevrolet of Puyallup

800 River Road
Puyallup, Washington 98371


Sales: (253) 840-6300
Service: (888) 873-4620
Parts: (888) 873-4620

Chevrolet of Puyallup
Manufacturer: Chevrolet

Write a ReviewWrite a Review

  • Customer Service:

    4.8
  • Quality of Work:

    4.8
  • Friendliness:

    4.9
  • Overall Experience:

    4.8
  • Pricing:

    4.7

24-Month Rating

based on 68 reviews

4.8

4.8 out of 5

267 lifetime reviews

Chevrolet of Puyallup

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Certified: Chevrolet of Puyallup

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Chevrolet of Puyallup has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Chevrolet of Puyallup

Chevrolet of Puyallup is locally owned and operated by a partnership that was formed between the Harnish Auto Group and Rick & Pam Andersen(former owners of "Friendly Chevrolet).

Chevrolet of Puyallup is among the best in customer satisfaction as rated by dealerrater.com, General Motors, the Better Business Bureau and others. Our unmatched Preferred Customer Program contributes significantly to those ratings.

Our Location

Sales/Showroom

Monday: 8:30 AM - 8:00 PM

Tuesday: 8:30 AM - 8:00 PM

Wednesday: 8:30 AM - 8:00 PM

Thursday: 8:30 AM - 8:00 PM

Friday: 8:30 AM - 8:00 PM

Saturday: 9:00 AM - 7:00 PM

Sunday: 10:00 AM - 6:00 PM


Service

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 8:00 AM - 5:00 PM

Sunday: Closed


Parts

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 AM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 8:00 AM - 5:00 PM

Sunday: Closed


Our Amenities

Continental Breakfast Parts Store
Preferred Customer Program Shuttle Service
Leather Recliners In Our Customer Lounge Shuttle Service
After Hours Drop-Off Television
After Hours Drop-Off Television
Cable TV Valet Parking
Cable TV Valet Parking
Children's Play Room After Hours Drop-Off
Children's Play Room Cable TV
Customer Lounge Area Children's Play Room
Customer Lounge Area Customer Lounge Area
Drive-In Service Express Service
Drive-In Service Free Coffee
Express Service Free Drinks
Express Service Free WiFi
Free Coffee Instant Financing
Free Drinks Laptop Computers
Free Drinks Parts Store
Free WiFi Pet Friendly
Free WiFi Shuttle Service
Instant Financing Television
Instant Financing Vending Machines
Parts Store

rvaughn1
4/2/2013 11:56:10 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Shannon HarnishShannon Harnish
Heidi SmithHeidi Smith
Kari WelchKari Welch
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Chevrolet of Puyallup:

I am a first time new car buyer, and honestly I was pretty hesitant of the car buying process. Kari, Heidi, and Shannon made this the best experience. When we got there Saturday morning at 8:30am, They had the car sitting out front, washed, and the gas tank filled. Before I even came in, I had given them the numbers that I wanted to stay within. They worked the numbers out and they were PERFECT! Kari and Heidi are very personable, they make you feel like family. The slogan "Stress free pricing," is right on the money! I love my new 2013 Sonic! Thank you Harnish Auto Family!

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LindaSoto
3/14/2013 5:48:33 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Shannon ArebaloShannon Arebalo
Scott BriskeScott Briske
Bill LevequeBill Leveque
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Chevrolet of Puyallup:

We went into the dealership knowing we wanted to replace our '06 Tahoe (which we loved), but not sure exactly what we wanted. Scott Briske met us at the door, listened to our "needs" and "wants", then helped us look over SEVERAL models. He patiently answered questions, pointed out differing features on each vehicle. We left with a good feeling and a couple of brochures, with instructions to review the features of each one then mark the "deal breakers" and the wants. The same weekend we visited a total of 7 dealerships to compare different brands. Decided the 2013 Traverse was for us!!! Returned 3-4 days later with all of our "deal breakers" listed. The exact vehicle was located at another dealer (including the "want" color) and brought to Chevrolet of Puyallups for us. The only "hiccup" in the whole deal was with the trade-in, but sales manager Paul Guetle got personally involved and made the deal work!!! Have not had any experience with the service department yet, but if they try as hard as the sales department it will be a breeze...

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jess15b79
2/20/2013 2:26:14 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Matt HarnishMatt Harnish
Shannon HarnishShannon Harnish
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Chevrolet of Puyallup:

My Review:I PURCHASED CHEV CRUZE FROM HARNISH IN PUYALLUP AND HAD THE BEST EXPERIENCE DEALING WITH THE PRESIDENT, FINANCE MANAGER AND THE bruce. Satisfied with new car

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spencer wiltse
1/28/2013 7:03:01 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Bruce. Dean. Makala
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Chevrolet of Puyallup:

Shannon;
I want to personally thank you for the great experience I just had with your dealership. I needed a new vehicle for my wife so I stopped in just to look around. From the moment I arrived at your dealership I was greeted by Bruce. I explained to him that I had a small credit issue and I was worried about getting financing. Bruce informed me that Harnish
Chevrolet works with companies that specialize in financing for my situation. He presented me a vehicle that he thought would be perfect for my wife and he was right. He took the numbers to Dean in the finance department and within minutes I was approved for the new car. Minutes later Makala had all the documents ready for me to sign. Overall this was the easiest and most professional car buying experience I have ever experienced. Thank you for the excellent customer service and employing and excellent staff. You have a satified new customer.

Thanks

Spencer wiltse

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efielding
1/3/2013 5:02:28 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Billie LangfordBillie Langford
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Chevrolet of Puyallup:

I would have to say that Bruce was the over all sales point on buying. As soon as we got there he was so nice asked all the right questions and picked a better car for me then I could have done on my own.we have gone through 3 other dealerships in the past and always walked away hating both the price and the people who worked there.we plan on going back to find a truck

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Michael T.
1/2/2013 7:21:45 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Eric UebelackerEric Uebelacker
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    N/A
  • Overall Score:

    5.0

My Review Of Chevrolet of Puyallup:

I was very pleasantly surprised at how easy the transaction was. Very knowledgeable and professional staff. I could not have had a better experience. Thanks.

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athomas2187
12/31/2012 7:50:58 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Billie LangfordBillie Langford
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Chevrolet of Puyallup:

Me and my husband went into this dealership at Chevy Puyallup possibly looking to buy, we walked away with a brand new car. What I like about them is they were not high pressure sales and spent time to find out our needs financially and personal preferences. The environment was laid back and relaxed I would recommend using them for your next car needs.

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Traverse2013
12/31/2012 3:26:04 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Bruce Houghton
Dean Reilly
Billie Langford
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Chevrolet of Puyallup:

Found a car I was interested in online, so called to come in the next day to take a look. Bruce met me and we drove the car, then came inside to talk numbers. He and Dean were looking to get me the best deal and incentives they could find, and I accepted the first offer presented (rare for me, but easy in this case with no BS to filter!). Had to wait a bit for finance, but Billie got me through pretty quick. I found her to be efficient and friendly, explaining what she thought I did or did not need to finalize the paperwork. Probably the easiest car purchase I've ever experienced.

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Annalesa
12/31/2012 12:46:57 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Dan RectorDan Rector
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Chevrolet of Puyallup:

Mr Rector was the second Chevrolet dealer we visited the day we bought the car. The first thing he did was sit us down and listen to what we wanted in a car all our must haves. Then he also lean what we wanted in a monthly payment and not only did he find us a car that fit all our must haves he looked for a car that would work for us financially. It was a great buying experience!

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marilynmt
12/29/2012 10:19:03 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Bill LevequeBill Leveque
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Chevrolet of Puyallup:

Bill was outstanding. Never felt pressured and he answered all our questions. We purchased a 2013 Equinox and we are very pleased with the outcome.

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